Outsource Virtual Receptionist Services

Virtual Receptionist Services

Provide a superior customer experience to your callers and customers by choosing our virtual receptionist services at prices starting at $8/hour

Are you conscious about the first impression that you give your prospective client? A prompt, smart, and effective answer to your prospect's call is the first step towards clinching a deal. On the other hand, a poor answering system can be a huge upset. A few calls that go unanswered might not seem huge, but they are a leakage on your efforts of brand building. This is where the services of a virtual receptionist can add value. A live virtual receptionist becomes the first point of contact for all your inbound calls and works towards creating a positive impact on every caller.

Flatworld Solutions (FWS) is a leading virtual receptionist service provider and can provide you with professional and reliable live virtual receptionist services that make a serious positive impact on your business. Our remote receptionist services are highly valued by businesses of all sizes. If you are looking for a virtual receptionist for small business or a live receptionist for small business, you won't find a better partner than us. We will provide you with just the right virtual receptionist you need to provide great customer experiences to your customers.

Our Virtual Receptionist Services

We are one of the leading virtual receptionist companies and have provided highly experienced and reliable virtual receptionists to numerous businesses over the years. Our virtual receptionist answering service serves as an effective remote face for your business and can help you with your administrative efforts. Our virtual receptionist pricing is also highly competitive and designed to provide you the most value for your money.

Our virtual receptionists perform the following duties and more:

 Forwards your calls to your voicemail
 Answers, screens, and forwards your business calls to the relevant entity
 Professionally sells your products or services to prospective customers
 Provides round-the-clock customer care for your business
 Returns calls on your behalf
 Replies to e-mails from your customers
 Takes messages and sends them to you via fax or e-mail
 Schedules and tracks appointments
 Manages diaries and other notes
 Manages and tracks the allotment of meeting rooms
 Handles event coordination for internal and external departments
 Proactively handles queries and complaints
 Greets all callers professionally and courteously
 Manages and monitors office supplies
 Assists the HR team with things like recruitment, onboarding, and termination

Why Opt for Live Receptionist Services?

There are many reasons to choose outsourced receptionist services. These include:

  • Making sure that no call goes unanswered
  • You do not want to miss calls that come in after your business hours
  • Recorded messages and voice mails put off most callers
  • You do not want a prospective customer to be kept waiting
  • You do not want anyone to have a bad impression of your company

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples
Our Call Center Portfolio

Why Outsource Virtual Receptionist Services to Flatworld Solutions?

Bring professionalism to the first point of contact with Flatworld Solutions' virtual receptionist services. We have a dedicated team who will work for you round-the-clock serving your customers with expert answering services. With us as your partner, you can get access to the following benefits:

  • Cost-effective Prices

    We provide our virtual receptionists at highly cost-effective prices designed to provide you with the maximum return on your investment.

  • High-quality Services

    Our virtual receptionist is a highly trained and motivated individual who will always provide the most professional and reliable services.

  • Superb Infrastructure

    We provide our virtual receptionists with high-quality office spaces and hardware and software, ensuring that they deliver high-quality services.

  • 24/7 Services

    You get 24/7 live receptionist services when you choose to outsource to us. During times of emergencies and other high-pressure situations, your office will not be left without anybody to take charge.

  • Professional Virtual Receptionist

    We are a top virtual receptionist services providing company and our remote receptionist will perform her/his duties like a trained customer support agent.

  • Effective First Point of Contact

    The virtual receptionist understands that they are the first point of contact of the company and will be responsible enough to handle it effectively.

  • Efficient Call Screening

    The virtual receptionist will screen all inbound calls, prioritize calls and transfer them effectively without any time delays.

  • Communications Management

    Our virtual receptionist will make a note of important messages and manage your communications when you are on holiday. He/she will also schedule appointments and manage your calendar.

  • Order Taking Services

    For those callers who wish to leave voice mails, the receptionist will offer voice mail services. He/she will also undertake order taking and qualify and process leads. Details of every call and activity can also be recorded for future references.

Other Services You Can Benefit From

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I am so glad we partnered with Flatworld Solutions. I appreciate all your hard work and look forward to a long partnership.

Plumbing, HVAC, & Local Marketing Company, CO
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Outsource Virtual Receptionist Services to Flatworld Solutions

You save almost 60% on your operating costs by choosing to outsource to Flatworld Solutions. You can also cut down on the overheads related to maintaining a receptionist's office. Since the arrangement works on a remote basis, you can get rid of the infrastructure costs for an in-house call answering and phone system. Our call center professionals are also proficient in English and can handle your inbound calls from across the globe. Entrust your receptionist answering services to Flatworld Solutions and gain the confidence of your prospective customers.

Contact us for receptionist answering services and we will contact you within the next 24 hours.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage Solutions LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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