The Client
A Switzerland-based gym chain dedicated to making fitness affordable and accessible to all. During the COVID-19 pandemic, the client sought a monitoring partner to ensure safety protocols were followed during unstaffed hours.
The Requirement
The client needed 24/7 CCTV monitoring of their fitness centers to enforce government-mandated COVID safety protocols, particularly during off-hours when gyms operated without staff on-site.
The Challenges
- Monitoring multiple gym locations round-the-clock
- Detecting violations like lack of social distancing or equipment sanitization
- Providing real-time feedback to gym users to prevent protocol breaches
Our Solution
- Deployed a 5-member team for real-time CCTV surveillance
- Introduced alert systems using pre-recorded voice notes for non-compliance
- Enabled reporting and documentation to show regulatory adherence
- Monitored gym footage for distancing, mask usage, and sanitization lapses
- Sent voice reminders when breaches were detected (e.g., no sanitization after use)
- Provided reports to the client as proof of compliance with government guidelines
- Scaled back monitoring as regulations eased and normal operations resumed
The Outcome
- Ensured strict compliance with COVID safety protocols
- Helped the gym maintain operations while meeting legal obligations
- Boosted member trust and brand reputation through safety enforcement
- Successfully phased out monitoring as the pandemic subsided
Outsource Fitness Center Surveillance to Flatworld Solutions
Flatworld Solutions delivers real-time gym CCTV monitoring to ensure health and safety compliance and member protection during unmanned hours.
Keep your facility safe, compliant, and operational — even when unstaffed!
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USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077
