The Client
An Australian billboard solutions provider offering interactive digital displays at prime locations in Queensland. The client required a monitoring partner to ensure that all installations remained operational and interactive.
The Requirement
The client needed real-time CCTV surveillance of their interactive billboards to detect and report functionality issues. Quick reporting of any incidents or faults was critical to minimizing downtime and maintaining advertising impact.
The Challenges
- Monitoring multiple billboards simultaneously during extended hours
- Identifying display malfunctions or system issues promptly
- Ensuring rapid and accurate reporting of faults to reduce response time
Our Solution
- Deployed a 3 FTE team covering 5:00 AM – 12:00 AM AEST
- Established streamlined communication protocols with the client
- Implemented issue categorization and escalation procedures
- Monitored billboard CCTV feeds for malfunctions or errors
- Reported all detected issues to the client immediately via email
- Maintained a detailed log of incidents to support root cause analysis
The Outcome
- Consistent monitoring reduced billboard downtime significantly
- Timely reporting enabled faster repairs and minimal display disruption
- Strengthened client confidence through responsiveness and reliability
- Maintained uninterrupted advertising value in high-visibility locations
Outsource Billboard Monitoring to Flatworld Solutions
Ensure your digital advertising stays online with Flatworld’s real-time billboard CCTV monitoring services. We proactively detect issues, escalate faults, and ensure your displays are always campaign-ready.
Protect your ad revenue with proactive digital display monitoring!
Contact Us
Our Customers
Key Differentiators
Case Study
FWS Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
Our client is the leading provider of motorcycle insurance in the UK, offering technical expertise and customer service to riders across the nation. They have been serving the people of the UK since 1975 with a commitment to finding the best rates and tailoring policies to individual needs.
Read More
Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
Our esteemed client is a dynamic American e-commerce company headquartered in Washington. Their website is renowned for offering various products, including clothing, footwear, toys, and household goods. Established in 2009, their e-commerce portal has served customers since January 2010.
Read More
Flatworld Solutions: Expert CCTV Surveillance and Cold Calling Services for the US Market
The client is a serial entrepreneur. He is currently catering to multiple businesses in the mortgage, hospitality, and other industries in the US..
Read More
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077
