Outsource Real Estate Call Answering Services

Real Estate Call Answering Services

If you are a real estate broker or agent you can greatly benefit by letting us deal with inbound calls from interested prospects and filter qualified leads for your sales team at rates starting at $8 per hour

A real estate agent's work is usually outside the business hours or on weekends because a prospective buyer would be engaged in-office hours. Therefore, to bag customers, they're expected to be available during afterhours to answer phone calls and respond to emails. Being available 24/7 is one of the important things on the real estate agent's calendar. If this sounds like you and you struggle to achieve a balance between personal time and business, outsource real estate call answering services to Flatworld Solutions. We have experts who monitor channels and take phone calls to be available 24X7. This way, no opportunity will be lost.

At Flatworld Solutions, we are touted as the best real estate call answering service provider because we have experience in working with multiple clients and simultaneously handling phone calls, and inbound emails. We make ourselves available outside the business hours to improve your reach and close more deals and earn more commission. Working with us will eliminate the struggle and pressure upon you to be available between your social lives.

Real Estate Call Answering Services We Offer

As a reputed real estate call answering service provider, FWS carefully understands the client requirement and offer robust real estate call answering services to improve service levels and outreach. Being a leading real estate call answering company, we offer the following solutions through multilingual experts -

  1. Round-the-clock Live Answering

    Round-the-clock Live Answering

    Being a top real estate call answering services providing company, we take calls from your customers and prospective buyers to provide information about the parcel of land, USP, and legalities involved in it, and much more. Our agent will be involved in the process to help your customers like they were our own. We will patiently respond to queries to help clients arrive at a buying decision.

  2. Phone and Email Marketing for the Real Estate Industry

    Phone and Email Marketing for the Real Estate Industry

    If you have a property to be sold off to prospective buyers, we will help you find one interested in the deal. To do so, we will send in SMS and email to prospective buyers who have shown interest in real estate ownership in recent times. We search the web for details and round up prospects whose buying intent is analyzed. Only after confirming their intent, we approach them.

  3. Call Patching/Routing

    Call Patching/Routing

    We will take the first wave of calls and filter out buyers who are most inclined to buy your real estate and send them along to your sales team to further negotiate rates and close the deal. Our team has the bandwidth to deal with a large volume of phone calls.

  4. Specialized Call Management Procedures

    Specialized Call Management Procedures

    We clear out unnecessary multitasking roles within your sales pipeline and open the path to good opportunities to increase sales. To do so, we maximize phone answering, remove communication barriers, and assign a dedicated call back agent to return missed calls.

  5. Scheduling Services

    Scheduling Services

    To ensure optimal allocation of resources and assigning services, we handle service scheduling. We direct field resources to assist buyers by giving a tour of the real estate that they are interested in.

Real Estate Call Answering Process We Follow

Real estate call answering is critical for businesses to maintain healthy relationships with buyers of different geography. So, our team will closely coordinate with real estate buyers to offer the best real estate call answering with the utmost transparency. Being a real estate call answering service providing company, we follow a streamlined workflow which is as follows -

 

01. Gathering Client Requirements

We work side by side with clients to identify their client needs and provide recommendation whenever possible or fetch information from their team

 

02. Strategizing Real Estate Call Answering Solutions

After the meeting, we will propose a real estate call answering strategy to avoid missing important calls and opportunities

 

03. Appointing Implementation Teams

Our agents will be mapped into the call answering assignment and will be instructed to assist consumers

 

04. Real Estate Call Answering

Our contact center agents will execute their call answering services as per the SLA and in tune with your sales strategy

 

05. Using Scripts and Filing Reports

We will stick to the prescribed scripts and covert customers whenever possible and compile reports

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples
Our Call Center Portfolio

Other Services You Can Benefit From

Why Outsource Real Estate Call Answering Services to Flatworld Solutions?

Outsourcing real estate call answering services to Flatworld Solutions benefits you in several ways. Our personalized solutions suit all real estate agents and brokers in search of the best real estate call answering services. Additionally, many perks like the ones mentioned below can be had by choosing a real estate call answering service provider like us -

  • ISO Certified Real Estate Call Answering Services Provider

    When you outsource real estate call answering services to FWS, we prove our commitment to ISO 9001:2015 standards so that your clients are most satisfied.

  • 100% Data Security

    FWS is an ISO/IEC 27001:2013 certified real estate call answering service provider adept at the latest data security guidelines. We follow the best methods to keep your data safe.

  • Flexible Pricing Option

    When you outsource real estate call answering services, we give you the power to harness our solution at reasonable rates.

  • International Standards Quality

    FWS is a top-rated real estate call answering services provider with 17 years of experience in real estate call answering and we use our skills to surpass your quality expectations.

  • Latest Tools and Technologies

    We use the latest call center tools and infrastructure to ensure the best outcome and leave real estate prospects feeling glad satisfied.

  • Dedicated and Experienced Team

    We have talented agents who empathetically deal with customers to enrich the experience. They can help provide the requested information without frustrating the caller.

  • On-time Delivery

    We ensure timely responses to clients to keep them satisfied. Our promptness in dealing with opportunity makes us a partner whom you can count upon.

  • 24/7 Customer Support Services

    We have highly available contact center agents who are reachable 24/7 anytime, anywhere.

  • Highly Scalable

    Our real estate call answering solutions are highly scalable because we have the extra bandwidth you need to handle a high volume of phone calls.

Client Success Stories

Flatworld Provided Inbound Call Center Support Services to a Berlin-based Healthcare Consultant

Flatworld Solutions Provided Inbound Call Center Support Services to a Berlin-based Healthcare Consultant

Flatworld Solution offered inbound call center support services to a back-end team of a Berlin healthcare client. The client was satisfied with the outcome.

Read more
Flatworld Provided Telecalling Lead Generation Services to a Leading Financial Firm

Flatworld Solutions Provided Telecalling Lead Generation Services to a Leading Financial Firm

Flatworld Solutions enabled a financial firm to gain qualified leads using a small budget. Our tele-calling services allowed the client to meet their requirement at the earliest.

Read more

Testimonials

I have been using Flatworld Solutions for the telemarketing service for the past few months and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates. They have been very reasonably priced and have done exactly what we've asked of them.

Spokesperson, Travel solutions company in London More Testimonials »

Outsource Real Estate Call Answering Services to Flatworld Solutions

FWS is a highly revered partner providing real estate call answering services. We take pride in being an ISO certified inbound customer support company because we enhance the workflow through real estate call answering services. We also double your capacity to serve consumers taking interest in your real estate offering. Our call answering solutions boost productivity and customer satisfaction levels in any complex circumstances. Our fresh and innovative call center solutions are the final step before you realize your goals.

Contact us now to outsource real estate call answering services, and get a free cost consultation.

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INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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