CCTV Monitoring Services

Outsource CCTV Monitoring Services

Businesses face several challenges when it comes to the security of their organization, their assets, and their employees. Are you looking to prevent and reduce the chances of theft at your organization? Are you looking for a solution which will help you in improving employee productivity, resolve internal business disputes, and cut down security-related costs? Then, having CCTV monitoring for your business is the best solution.

Immediate action and identification of intrusions through a comprehensive and highly professional CCTV monitoring service: that's how Flatworld Solutions contributes to your organization's security and safety. Our trained teams monitor your premises and your project sites to provide the top-quality surveillance you would expect from on-site personnel - but much more cost-effectively.

CCTV Monitoring Services We Offer

Through CCTV monitoring services, our IT security experts can at once identify and resolve on-site security vulnerabilities. We also issue real-time alerts and notify local authorities when security breaches occur to warn potential intruders and prevent them from taking anti-social behavior.

Flatworld Solutions is a leading provider of CCTV remote monitoring services for commercial & non-commercial assets. With our remote CCTV monitoring software, you can monitor your location 24/7 to ensure on-site safety. With video surveillance services, our team of experts can provide real-time video surveillance, monitor threats, track intruders, and alert organizations when needed. So, you do not have to give up any aspect of video surveillance and on-site security because you get the same level of protection at a much lower cost. Some of the key services we offer include -

  1. Video Surveillance and Monitoring

    We help your organization or store to quickly set up the video monitoring devices and connect it to a central station which will be constantly monitored by a team. Our CCTV surveillance team can help you put up and manage video observations in public areas as well. We have trained and skilled individuals who have the knowledge of all the technical, legal, and ethical parameters of CCTV monitoring. We can monitor suspicious behavior and also respect the privacy of others.

  2. Quality Control

    The head of our monitoring team will oversee the activities and services of CCTV operators. They also perform regular and unplanned audits to ensure performance remains at the highest level. These processes help make the process smooth and efficient.

  3. CCTV Monitoring Document

    Every event observed on CCTV is documented for future use and a report is generated. Our team ensures that the report features various details, for example, the camera used, the zone, the timestamp, and any other relevant information collected by CCTV. This helps in keeping track of movement and can be extremely useful to solve disputes and aid in investigations.

  4. Testing, Checks, & Maintenance

    CCTV monitoring service from Flatworld Solutions also includes regular testing of facilities to make sure that the desired quality surveillance is provided to the clients. We check light conditions, camera operations, remote control capabilities for panning and zooming, audio levels, network signaling strength, and volumetric, motion and other detection devices. Besides making sure that surveillance data meets appropriate standards, we also implement robust data storage for all recordings.

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Our Approach

Problem prevention is better than providing a solution later. Our IT security experts look for signs that indicate any potential security lapses to take swift action against them before it actually happens. We alert you about situations that may leave you open to a breach of security, such as damage to perimeter barriers or enclosures. We can take real-time action to warn intruders to leave your premises directly and timely call in the authorities to protect your site and assets.

State-of-the-art CCTV Monitoring Technology We Use

With monitoring plans to suit your needs (includes full 24/7 video surveillance services), our systems use the most up-to-date technology and capabilities. In particular -

  • High-quality surveillance recordings are securely backed-up and stored. They can be used in legal proceedings if necessary (contractual, civil, and criminal)
  • Surveillance systems can be linked to other software systems for personal identification, call tree applications, crisis management, and more
  • CCTV monitoring software can be integrated with onsite access control and perimeter alarm systems, as well as body-worn video cameras, for on-site inspections and lone workers
  • We use centralized and decentralized IP camera technology for optimal surveillance robustness, network bandwidth utilization, and cost-efficiency

Key Applications of CCTV Monitoring

Any situation that requires attention to health and safety, protection of assets, and the exclusion of unauthorized person can benefit from the professional CCTV monitoring / CCTV surveillance. CCTV remote monitoring services come handy in following situations -

  • Construction sites in an unfinished state storing valuable equipment can be dangerous for unauthorized visitors
  • Industrial sites that mandate special staff protection, such as wearing hard hats or operator-less functioning because of mechanical or chemical hazards
  • Public areas with concentrations of population and possible exposure to theft, vandalism, aggression, or terrorism
  • Conditions that challenge workforce safety or effectiveness such as adverse weather and night-time working
  • Retail stores where possible exposure to theft are high
  • Restaurants where hygiene in the kitchen, the etiquette of staffs are crucial for excellent service standards
  • Parking Areas where possible exposure to theft has gone high, vehicle safety is required

Apart from the above-mentioned applications of CCTV monitoring, we, at Flatworld Solutions, provide solutions to monitor -

  • Banks & ATMs
  • Private residences
  • Mobile towers
  • Warehouses
  • Vacant properties
  • Factories
  • Commercial assets
  • Schools

Our CCTV Monitoring & Video Surveillance Process

The CCTV surveillance can capture all the activity that takes place in your organization. We follow the process steps below to ensure foolproof CCTV monitoring -

01
Connect the Alarm System The alarm system is connected to the remote monitoring office via the Internet. If you wish, you can connect 24 hours a day or only on unattended location
02
Sending Alerts to the Monitoring Station If an intrusion, fire or abnormal activity occurs, the alarm system will identify this and immediately send an alert to the monitoring station
03
Examine the Alerts The recordings are sent directly to the operative's CCTV monitoring screen. The operator can then pan and zoom multiple cameras, see your site from various angles, and examine the reason for the alert
04
Taking Necessary Actions When a doubtful activity is detected, the operator can rapidly take the necessary action. The operator will notify you of the key holder at your location and notify the rescue service. A real-time audio alert is also sent to prevent intruders from entering

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

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Our Call Center Portfolio

Benefits of Choosing Flatworld Solutions for CCTV Monitoring Services

Flatworld Solutions is one of the leading providers of CCTV monitoring services with approximately 15 years of experience in providing video surveillance services. Some of the benefits of outsourcing CCTV monitoring services to FWS are -

  1. Affordable Solutions

    Do not worry if your budget is fixed or if you do not have the time/resources to set up CCTV surveillance systems. We have a solution for you. Our CCTV remote monitoring services are based on a flexible pricing model, which includes the number of monitoring hours, volume of operators, site coverage, geographic location, and more.

  2. Information Security

    Flatworld Solutions is accredited with ISO / IEC 27001:2013 company. We can protect your business documents from unplanned interruptions. Our offices, delivery centers, tools, and systems are completely stable, protecting your data, information and more from security breaches.

  3. Best Infrastructure

    Our agents and operators have access to the most advanced infrastructure, tools, systems, and technologies to meet your business goals within the agreed timeframe. Our office is equipped with a state-of-the-art data center, FM200 fire and protection system, and 8 local connection redundancy levels.

  4. Experienced Team

    We have a comprehensive recruitment procedure to attract, prepare and hire the best CCTV monitoring experts. We have more than 200 CCTV surveillance experts and combined management experience of more than 100 years. So, if you outsource CCTV monitoring services to us, you can expect on getting 100% satisfaction.

  5. 24/7 Monitoring Services

    We assign a dedicated team and project manager who will cater to your needs 24/7 and address your queries via phone or email within a quick time. You can communicate with us anytime and rest assured that each of your query or issue will be resolved.

  6. Dashboards & Real-time Alerts

    We can provide you with highly efficient dashboards and real-time alerts via phone, email, messages, etc.

  7. High Quality

    We adhere to the Six Sigma method to improve productivity and service quality. When you outsource CCTV monitoring services to us, you can get high-quality services from us. Our team can save your company from any theft, fraud and unwelcome activities and control things, especially during nighttime/break time, and proactively handle unreasonable situations.

  8. Advanced Reporting

    We have the required bandwidth to provide advanced reporting to our clients which includes a checklist-based reporting to suit your requirements.

  9. Easy Scalability Options

    As and when the client's requirements arise, our services can be easily scaled up or down in a completely hassle-free manner. We can adjust our services at any time to increase your business needs. With our CCTV monitoring services, you can maintain your site and protect your business without the need for additional resources to rent or build new infrastructure.

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Client Success Stories

FWS Provided a Well-known Restaurant Chain with CCTV Surveillance Services

FWS Provided a Well-known Restaurant Chain with CCTV Surveillance Services

A leading restaurant chain based across different locations in the US and the UK wanted Flatworld Solutions to handle their CCTV surveillance and monitoring requirement.

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Outsource CCTV Monitoring Services to Flatworld Solutions

Testimonials

What I have appreciated most about Flatworld Solutions, is the representative's attentiveness.

Director of Sales,
Business Automation Firm, Oakville, ON
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Not only can you be assured of our professionalism and effectiveness, but you can also retrieve information and status reports at any time. By contacting us over phone or email, or by connecting over the Internet, you can get instant reassurance that your site, as well as your possession are being properly monitored to the full extent of your agreement with us.

Find out more today about how CCTV surveillance system or CCTV monitoring service from Flatworld Solutions can bring you increased security at lower costs, with solutions precisely adapted to your requirements. For maximum safety and security or your valuable assets, contact Flatworld team today!

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