If you draw out a list of the most irritating things at work, your computer that conks at the most inappropriate time will undoubtedly top the list, leaving behind even annoying bosses. At such times, will you have the patience to wait for your technical assistant to address your problem according to his priorities? Think of the enormous time wasted by each individual employee in your organization owing to their computer malfunctions.
Here is when you need real-time solutions. Flatworld Solutions provides you with remote IT support services, the smarter way of dealing with the issues of your computers. Be it hardware issues or software issues, most IT related problems can be addressed remotely using the online platform.
Flatworld's remote helpdesk services
Flatworld Solutions gives you the services of a remote helpdesk, which will function as an efficient virtual IT support team. You can hire our remote technical support services for your internal IT needs or as a third party IT support service for your clients. Here is a gist of our offshore remote support services -
Real-time bug fixing and troubleshooting
Online tech support with experts answering your requests 24/7 through live chat, call center support, toll free telephone support and email support
Complete remote support and management of IT infrastructure - Comprehensive handling of issues spanning across email issues, virus healing and protection, security practices compliance, network set-ups and management, data recovery, driver installations, software updates and much more
Software application support and maintenance
Pre-sales and post-sales product support
Remote PC repair
Choose Flatworld as your partner for remote tech support
Are you thinking of why you should choose to outsource remote IT support to Flatworld Solutions? Check out the benefits we bring you and why our customers opt for our remote technical support services -
No more waiting for IT assistants
Centralized offshore remote technical support for all your offices worldwide. No need to maintain separate IT support teams in every office
Expert hardware and software engineers to quickly address your issues
You can save almost 60% on your operating costs
Save on infrastructure costs
Quick turnaround time for faster problem solving
Through and through monitoring of every issue and report generation for your future references
Pre-defined processes ensuring shrewd analysis of problems and quick practical solutions without any delay
Risk-free services guaranteeing total security of your data and information
Outsource online tech support to Flatworld Solutions
Flatworld Solutions is a trusted outsourcing destination for remote tech support and call center services. Leverage the services of our experienced team and our expertise which has served over 11190 customers across 221 countries. We assure you a profitable, safe and secure outsourcing experience with us.
Contact us to outsource remote tech support. You can expect a prompt response from our team within the next 24 hours.