FWS Provided Technology Support and Development to an Australian Client During Holidays

Case Study on Technology Support and Development to Australian Client

The Client

The client we served is a top banking solutions provider based out of Australia.

The Challenge & Requirement

Unavailability of key resources especially during the holiday season was affecting their business goals year after year. Due to this, as well as other unresolved technical issues, their business began to dwindle swiftly. Therefore, the client had approached Flatworld Solutions for technology support and development during the vacations.

Our Solution

A managed service model was the solution to the client's problem and we worked as an extension of their team during holidays. Our team acquainted with the client's workflow, product, and team. The groundwork was completed two weeks ahead of the holiday.

The Result

We ensured peace of mind for the client by managing their technical support and development process on their behalf. This brought satisfaction to the client's customers and the client itself because all deliverables were met before the holidays ended.

Outsource Technical Support and Development to Flatworld Solutions

Managing your Software business can be simplified by delegating your software development and maintenance tasks during holiday to our professionals at affordable rates. With years of experience and specialization in business verticals we are undeterred by complexities in business models or changing trends. If you face similar challenges to our Australian client, we can help you stay on top of your business goals with ease. Read other customer success stories to know what kind of projects we have delivered for our clients.