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In the past few years, we have seen that more and more developers are adopting web real time communications (WebRTC) and cloud real time communications (CloudRTC) platforms as the vendors are getting new market offerings using different features and tools. The WebRTC and CloudRTC platforms market are expected to reach a staggering $4.3 billion by the year 2019. These platforms help software developers to successfully integrate communication modules such as video, messaging, voice, etc. into their software applications.

By doing this, cloud-based communications reduce the complexities in communication infrastructure, making it much more extensible and flexible. These platforms provide developers with a huge canvas to experiment their creativity with the interconnectivity technologies. Apart from connectivity, these platforms also provide developers with a series of additional services, which allow them to provide greater context to the interactions and manipulate calls within their apps.

What is WebRTC and CloudRTC?

Before diving into further details about the two communication platforms, one must understand exactly what these platforms are and what are they used for. They are listed here -

  • Web Real-time Communications (WebRTC)

    WebRTC platform is a combination of application programming interfaces and communication protocols, which facilitate real-time communication across peer-to-peer connections. It comprises of the fundamental blocks such as audio, video, network, etc. These components can be accessed through an API when implemented in a browser and make it easier for developers to implement their RTC web app.

  • Cloud Real-time Communications (CloudRTC)

    These platforms are cloud services, which allow mobile and web developers to seamlessly integrate communications into their applications with just a few lines of code. Using APIs and SDKs, CloudRTC platform helps developers to easily integrate video, calling, voice, messaging, etc. into the web and mobile applications.

Applications of WebRTC and CloudRTC

The massive growth of WebRTC and CloudRTC platforms has compelled developers to integrate it into their software applications. Some of the key applications of WebRTC and CloudRTC are listed here -

  • Click-to-call

    This is one of the most common applications of these platforms being widely used by developers in the web and mobile applications. Click-to-call enables developers to integrate a single button in their app or website, which will connect the user to the customer service executive.

  • Education

    School and college students will now be able to ask for help whenever they have a doubt using in-app communications. Integrated video and voice chat will let education apps to let students quickly connect with live tutors for help.

  • Healthcare

    As the demand for healthcare enabled by ACA increases, patients and doctors are looking out for more efficient ways to give and get a diagnosis. CloudRTC can be used to provide doctors with secure patient records inside their medical records apps. This method provides greater context, better communication, and fewer medical errors.

WebRTC and CloudRTC - The Future of Virtual Communications

The software market is moving ahead of just connecting two individuals and creating more innovative experiences around that connection. Another common trend in today's apps is the integration of voice, video, and chat in a single app and this trend is expected to do well in the future as well. However, the future of these platforms can be summed up as follows -

  • The WebRTC and CloudRTC market is expected to reach $4.5 billion by 2020
  • These platforms will enable developers to easily integrate communication into web applications using a few lines of code
  • Industry verticals, such as facility maintenance, travel, and real estate, are already leveraging these platforms for implementing communication into their apps
  • Increasing number of developers are already working on integrating communication into their mobile applications using these platforms

In spite of the market demands rising at an exponential rate, the ideas for WebRTC implementation from developers still lags behind the actual capabilities of these platforms. It is high time that software developers embrace these platforms and incorporate it into their applications, as they hold the key to develop innovative applications in the future.

Choose Flatworld to Successfully Leverage WebRTC and CloudRTC

Being an open framework providing real-time communication capabilities, both these platforms are poised to become business disruptors. However, implementation of these platforms involves numerous issues related to coding, distribution, and utilization of CloudRTC and WebRTC-based products. At Flatworld Solutions, we have the expertise and the necessary infrastructure to provide reliable yet cost-effective services that can help you leverage both these platforms and add value to your business.

If you are planning to implement WebRTC and CloudRTC technology into your business, then you are at the right place. Get in touch with us now to discuss with our professionals.

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