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The Client

The client is a US-based community healthcare provider with a luminous domain experience that spans two decades. They focus on providing end-to-end affordable family health care services. Based out of multiple locations, they offer extended and weekend hours and virtual telehealth visits to patients.

The Requirement

To streamline their offerings, the client needed comprehensive mobile app solutions where the service staff and the patients could connect and function seamlessly. They also wanted the app to store patient records and facilitate remote visitations via video calls.

The Challenges

Before seeking us out, the client used an outdated mobile app that lacked features and feasibility. Also, until now, the client could not store, update, or organize patient data in one unified system to facilitate virtual communication between patients and hospital staff.

Our Solution

We adopted a strategic approach to mobile app development. In our solution, we focused on deftly bridging the communication gap between the staff, the patients, and the providers. We ensured that through the mobile app, the client should have a unified platform to communicate, collaborate, and document patient health history.

The Business Impact We Delivered

  • 40% reduction in costs
  • 30% increase in accuracy
  • 20% increase in profits
  • 24-hour reduction in TAT

Qualifications & Skillsets We Leveraged

Our shortlisted team comprised certified agile scrum masters, Microsoft-certified Azure architects, and certified scrum product owners. We trained our chosen experts on various nuances of HIPAA guidelines to ensure maximum impact. Moreover, our technical expertise and in-depth understanding of the US Healthcare system helped us achieve the desired outcomes.

Technologies Used for This Project

React ActiveLaravelFirebaseTwilioAllscripts

Compliance Methodologies Followed

  • HIPAA compliant
  • GDPR Compliance
  • Agile project methodologies

Security Measures Administered

  • oAuth tokens

The Final Outcome

Our data management solution helped improve the overall revenue and profitability by over 30% while delivering 99% accuracy and a class-leading 24-hour turnaround time. Our team helped address challenges like the lack of accessible medical records and virtual hospital visits using video calls. We streamlined business processes by ensuring timely notifications, scheduled appointments, and smooth internal communication. Our services exceeded client expectations in every way!

Outsource Mobile App Development Services to Flatworld Solutions

Flatworld Solutions is a leading mobile app development company with over two decades of industry experience. We harbor a global community of AWS-certified developers, Oracle-certified professionals, Java EE7 application developers, and more. We understand various business models and offer tailored solutions to clients across industries and time zones. Contact us to increase your customer base, enhance your customer experience, and grow your revenue at the best rates.

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