The client who approached us owned a startup in Hong Kong and dealt primarily with the growth consultancy besides ancillary services.
The client, easily overwhelmed and inundated with audio transcription was on the brink of a major bottleneck. They called us to have an API developed to automatically transcribe the audio files into crisp and accurate content in the exact context. They also requested our support in quality assurance to ensure the text was 100% accurate.
We put the best of our development team behind the project. The solution began with the team leads arranging a brainstorming session to reduce a spectrum of strategies into specific ones that will ultimately become the solution. We learned that the client turned to online apps for proofing, and ended up with a towering pile of pending tasks. Their decisions also flared into further complexities due to shoddy QA. This was our next goal to fix.
We designed an API that populated the audio file and transcribed content side by side on the screen. Further, we designed the interface to allow batch upload of audio files. The final step is to implement moderation tools and security to allow authorized members to have file access.
The whole project was underway within days of signing the SLA. The steaming of audio was done on the Amazon server and batch transcriptions were done after which the data went to the QA team. All files were thoroughly analyzed for accuracy. Our API gave the client two options - automated QA and manual check. In both outcomes, the client expressed satisfaction and let us know we did a splendid job.
API development that focuses on quality and value is what Flatworld specializes in, Our API developers who have access to the best SDKs and technology behind front-end development, are inspired to ensure remarkable outcomes. At Flatworld Solutions, we have 17 years of profound experience in a gamut of API development needs. So your search for the best API development company ends here with us.
Contact us if you have a similar need and our team will usher you to our service portfolio and tell you what is best for your specific needs.
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