The Client
The client who approached us owned a startup in Hong Kong and dealt primarily with the growth consultancy besides ancillary services.
Client's Requirement
The client, easily overwhelmed and inundated with audio transcription was on the brink of a major bottleneck. They called us to have an API developed to automatically transcribe the audio files into crisp and accurate content in the exact context. They also requested our support in quality assurance to ensure the text was 100% accurate.
Business Challenge
- While the client contacted us for API development, the underlying issue was facilitating transcription through automation. This required various divisions to work in collaboration.
- The first stumbling block was uploading the audio onto a server one after another before the text conversion could take place. This was time consuming and lacked quality assurance.
- The client required us to overcome the inefficient workflow with a smarter approach.
Our Solution
We put the best of our development team behind the project. The solution began with the team leads arranging a brainstorming session to reduce a spectrum of strategies into specific ones that will ultimately become the solution. We learned that the client turned to online apps for proofing, and ended up with a towering pile of pending tasks. Their decisions also flared into further complexities due to shoddy QA. This was our next goal to fix.
We designed an API that populated the audio file and transcribed content side by side on the screen. Further, we designed the interface to allow batch upload of audio files. The final step is to implement moderation tools and security to allow authorized members to have file access.
Technology Stack
Google ASR
The Results
The whole project was underway within days of signing the SLA. The steaming of audio was done on the Amazon server and batch transcriptions were done after which the data went to the QA team. All files were thoroughly analyzed for accuracy. Our API gave the client two options - automated QA and manual check. In both outcomes, the client expressed satisfaction and let us know we did a splendid job.
Outsource API Development Services to Flatworld Solutions
API development that focuses on quality and value is what Flatworld specializes in, Our API developers who have access to the best SDKs and technology behind front-end development, are inspired to ensure remarkable outcomes. At Flatworld Solutions, we have 22 years of profound experience in a gamut of API development needs. So your search for the best API development company ends here with us.
Contact us if you have a similar need and our team will usher you to our service portfolio and tell you what is best for your specific needs.
Contact UsPN1156226
Avail best-in-class services at affordable rates
Our Customers





Software Development Case Studies
-
Flatworld Implemented a ServiceNow Solution for a US-based Award Winning Firm
-
FWS Provided Swift and Impeccable ServiceNow Implementation Services
-
Flatworld Provided Power BI Services to a UK-based Data Analytics Firm
-
Developed an e-Learning Platform for a Global IT Organization
-
Bilingual OpenCart e-commerce Solution for Canadian Boat Manufacturer
3rd Edition Middle East Banking AI and Analytics Summit

USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077