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Businesses from all around the world strive to deliver the best experience to their customer, and IT support is an integral part of that. However, every organization manages its IT differently. Some manage their IT infrastructure internally and some outsource it.

Banking is no exception to the proverbial change.

When you outsource the IT operations to a company that offers Infrastructure Management Services, you ensure that you continue to provide the best to your customers while your processes are being handled by experts in the backend. This way, you can focus on the important aspects of your business, without losing out on the IT aspect, by significantly reducing the cost of ownership of the required tools and get excellent support as and when you need it.

Overview of Windows 365 Services

Microsoft introduced a new cloud service in July 2021 that offers virtual PCs or Desktop as a service (DaaS) to its customers. It is a similar approach as SaaS where software is brought to the cloud to share with the users. Windows 365 allows businesses to conduct their operations more conveniently, by connecting from anywhere they want to without relying on a physical desktop. This calls for more productivity and greater flexibility.

With Microsoft productivity tools already active in the PC, Windows 365 has the potential to transform the way you conduct business, by saving you tons of resources and money you would spend on infrastructure purchase and maintenance costs.

Windows 365 is a virtual desktop service that offers a windows Desktop including first and third-party applications to its users having both PC or non-PC hardware. The virtual OS runs on a remote server with the transfer of data happening over the internet rather than the organization's network. Think of it as a streaming service where you could stream the outputs of an operating system with the keyboard, touchscreen, microphone, or any device acting as the controller.

The Key Challenges

With the new way of working induced in the post-pandemic world, managing remote teams has been tough on organizations. As employees are located across multiple locations, providing them with the access to corporate resources across the internet and that too with the cybersecurity threats on the rise has led to the rise of a new computing paradigm.

With Windows 365, you can provide a simple and practical platform to conduct your business on the cloud and ensure that your employees have greater compute power and access to critical applications whenever they need, wherever they are. Without having to deal with the logistic challenges of issuing new hardware or securing personal devices to contractual workers, you can simply connect them with a desktop on the cloud and get the work going.

Windows 365 vs Azure Virtual Desktop

You might be confused about how different are these seemingly identical cloud desktop solutions from each other, as both are based on an Azure Virtual Desktop control plane. Windows 365 Cloud PCs are in some ways similar to Azure Virtual Desktops, but both have different transactional models. Windows 365 delivers a full functioning provisioned desktop to its users, while AVD follows a consumption-based pricing model.

When comparing the cost of these two, windows 365 is 11% cheaper than AVD. However, the costing seems to shift in AVD's favour when the features including pooled host pool, available 50 hours per week are utilised, saving around 58% as compared to W365.

Users having Windows 365 have the option to deploy Windows 10 or Windows 11 in the system, while AVD can support Windows 10 Enterprise multi-session, Windows 10 Enterprise, Windows 7 Enterprise, Windows Server 2019, Windows Server 2016, and Windows Server 2012 R2.

Windows 365 is managed by a single user profile that runs in a Microsoft Azure environment, while AVD can hold user profiles in a Virtual Hard Disk v2(VHDX) file. For AVD multi-user deployments, it is mandatory to have FSLogix manage the individual user profiles in the pool.

While Windows 365 remains an obvious choice for organizations looking for a simple, cost-effective way to deploy desktops on the cloud with minimal management requirements, AVD is preferred by organizations with infrequent and inconsistent virtual desktop users. Hence, it is paramount for organizations to carefully consider and develop their cloud desktop strategies, keeping their requirements and usage in mind.

When Do You Need Infrastructure Management Services?

The windows 365 product suite mainly comes in 2 variants; Windows 365 Business and Windows 365 Enterprise.

The business plan is catered to small business, where there's no technology prerequisites and doesn't require much of an infrastructure to run processes. Many things including purchasing, deploying, and managing Cloud PCs can be all managed from the Windows 365 portal itself. It doesn't require any Azure subscription, an active directory domain and can work well with Azure AD. All in all, everything can be managed within Microsoft support.

On the other hand, if you're running a medium-to-large scale organization, with a larger number of employees, you might need to go for the Enterprise version. It offers more control and a vast set of features to work on that would help you streamline many operations with ease. The cloud PCs are connected to a traditional Active Directory domain and are managed using Microsoft endpoint manager. However, with complex features comes the need for IT support, wherein you can rely on a remote manager to run things smoothly for you.

Outsource Windows 365 and Infrastructure Management Services

With this out-of-the-box breakthrough by Microsoft, it's evident that technology is headed towards revolution. We have years of experience in providing a comprehensive range of IT support services to corporations around the world, including Fortune 1000 companies.

Contact us now and we will be glad to provide you with a custom quote.

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