Servicenow Services

ServiceNow Services

ServiceNow is the savviest way to automate workflow management wherein the risks, data access, and scalability are smartly overridden by ServiceNow features

Workflows empower modern businesses with flexibility, scalability, and the ability to thrive in the distributed ecosystem. While ServiceNow is the driving force behind great experience, it needs to be implemented correctly to bring people, functions, and systems under one roof to move as a coherent group towards the organization's goal. This is why it's best to outsource ServiceNow requirements to us. What we do is use a single platform to drive productivity and cost-effectiveness. We make workflows smarter so it is resilient to evolving IT challenges. Plus, we deliver an automated experience that fosters creativity and innovation in every step.

As a top ServiceNow company, we add depth and meaning to workflow however complex it may seem. It's not just the speed and bandwidth that we improve, we also extend our expertise in ServiceNow to beat cyber risks posing a challenge to the workflow. It's always great to choose our services over our peers because we offer a value proposition that'll resonate with your purpose.

ServiceNow Solutions We Offer

If you have an ambitious project on the anvil, be ready to go the furthest mile to make it a reality. It is also something we do for our clients so they can be ahead of the change to evolve and adapt. Here's a broad list of ServiceNow solutions we offer -

ServiceNow IT Service Management

ServiceNow IT Service Management

As a trusted provider, we offer assistance to your IT teams to overcome latency issues besides tackling complex IT hassles, so your IT infrastructure can work without downtime. Organizations that have limited experience in running a clean IT operation will greatly benefit from our IT operations management workflow that is powered by.

ServiceNow Application Services

ServiceNow Application Services

We are leading provider of ServiceNow application services in which we help clients design and develop applications based on ServiceNow.

ServiceNow Security Operations Services

ServiceNow Security Operations Services

We offer custom-built solutions utilizing cutting-edge security operations to fulfill all the security needs of your business. We have a skilled and experienced team to help in successful planning and swift implementation of security solutions.

ServiceNow Customer Service Management

ServiceNow Customer Service Management

Taking a data-driven path we help you handle customer experience more engagingly with advanced reporting, transparency, and several customizable models that provides better satisfaction and a positive outlook.

ServiceNow Managed Services

ServiceNow Managed Services

Our ServiceNow consulting services encompass everything from system performance monitoring to ServiceNow development and evolution, solution consulting, data center management, network management, infrastructure management, backup & recovery management, security management, and much more.

ServiceNow IT Operations Management

ServiceNow IT Operations Management

Organizations that have limited experience in running a clean IT operation will greatly benefit from our IT operations management workflow that is powered by ServiceNow.

ServiceNow Integration Hub Services

ServiceNow Integration Hub Services

Our integration helps you transform the experience you provide to your customers. It allows you to develop the exact solution you require to effectively engage your audience at every step of their customer journey.

ServiceNow Implementation Services

ServiceNow Implementation Services

Our senior resources offer implementation consultation to help you make the most out of the deployment. Before we begin the integration, we will make sure you fully understand the depth of implementation and its effect to have a measure of things.

ServiceNow IT Asset Management Services

ServiceNow IT Asset Management Services

If there is trouble tracking your IT assets and you want them accounted in the inventory list, the ssset management solution is the right choice. Once we implement and integrate it with your workflow, you will have complete visibility into your IT assets.

ServiceNow DevOps

ServiceNow DevOps

We use the ServiceNow management platform to avoid and prevent roadblocks in DevOps with three core elements. We will leverage the automated change management engine to maintain appropriate governance in less time.

IT Business Management

IT Business Management

If you have strategic priorities we will help you stay focused with IT Business Management (ITBM) services. We help you align resources with organizational goals without affecting the fundamental capabilities.

HR Service Delivery

HR Service Delivery

We help HR to elevate the employee experience by expanding their scope of operation into payroll processing, career advice, and employee benefits.

Resource Management

Resource Management

There are more things involved in resource management to take a collective step in the common direction. This is what we aim to achieve for clients through resource management.

Consulting Services

Consulting Services

We have ITIL certified experts who handle consultations that take care of implementation, application, development, and system administration functions to optimize the IT landscape and mitigate disruptions within the IT infrastructure.

ServiceNow Change and Release Management Services

ServiceNow Change and Release Management Services

We effectively handle all change-related issues and make way for informed, successful business decisions. Our ServiceNow professionals provide customized services fully considering your needs.

ServiceNow App Engine Development Services

ServiceNow App Engine Development Services

Flatworld has acquired deep expertise in building custom applications using ServiceNow. Our development experts design, implement and integrate solutions that help businesses easily automate business processes and achieve efficiency across people, data, systems, and workflows.

Advisory Services

Advisory Services

We provide specialized ServiceNow advisory services to ensure that you unlock the full potential of your ServiceNow solution and platform. We also help you ensure that your IT infrastructure is set up to face all possible future disruptions and changes.

Incident Management Services

Incident Management Services

When disruptions occur within the workflow, they must be handled sooner to avoid complications upstream. This is what incident management services take care of.

Problem Management Services

Problem Management Services

If there is an imminent risk of incidents reoccurring in the future, Problem management mitigates the extent of the impact. To do so, our professionals will facilitate your IT team to commit to root cause analysis before developing countermeasures.

Service Catalog Services

Service Catalog Services

If you're striving to deliver a better customer experience through a high-performance delivery model with minimal expenses, then we help you improve the service delivery through automation.

Knowledge Management Services

Knowledge Management Services

While data is seen as the driver of today's business, managing heaps of knowledge or even collecting them in the first place has become a challenge. This problem is deftly handled by a team through knowledge management services.

Data Migration Services

Data Migration Services

To minimize the data migration risk, we automate most of the source-to-source data migration. The system carefully identifies data and reconciles it before migration to avoid issues arising from the process.

Pilot Project

Pilot Project

Not everyone prefers going headlong into unknown waters. This is where testing the implementation is easier with Pilot Project. It helps in assessing the 2-33 core ITSM processes to understand what's in store before full-scale project implementation.

Configuration and Customization Services

Configuration and Customization Services

To provide a user-centric experience, it's important to have a customizable configuration to make the deployment tailored to user needs. Be it workflow or UI we use to configure and customize the user-end to the requested specs.

Production Launch Services

Production Launch Services

Once the implementation is complete, we run tests to measure the performance of in the integrated environment. The tests can be partial or comprehensive depending on what aspects you want analyzed or optimized.

User Training Services

User Training Services

We provide user training support that equips your team to move into the uncharted workflow with confidence and knowledge about the operation.

Maintenance and Support Services

Maintenance and Support Services

Workflow management is cumbersome to organizations with a small team and budget. To such organizations, we are the go-to service provider because we have both qualified resources and the bandwidth to keep up with the maintenance needs.

Our Approach to Provide Professional ServiceNow Services

As one of the leading ServiceNow services company, we have adopted a methodology that is simple to absorb and implement into the existing workflow without pushing the cost or complexity -

 

01. Service Request

We collaborate with the client to understand their requirement and accept service request that is appreciated for their needs

 

02. ServiceNow Subscription

The client will be assisted in the selection of the right solution and an SLA will be signed for subscription

 

03. Knowledge Base

We will expand the knowledge base by curating client input. We will create a profound knowledge bank that can be referenced at a later stage to finetune workflow

 

04. Workflow Implementation

We will begin rolling the implementation through respective teams through contextual collaboration. The ServiceNow will be orchestrated as needed by the client

 

05. Reporting

We will create extensive reports on the project and save the data for local and global teams connected to the project

What Makes Us The Preferred ServiceNow Services Provider?

In the last 18 years, we have adopted umpteen technologies to handle complex challenges faced by IT teams and organizations with intricate infrastructure. Through ServiceNow services, we help our clients hold ground against their peers and even excel when the opportunity presents. Here's what we stand apart for -

  • Certified Workflow Developers

    It counts to have the right people with the risk skill to deliver performance better than you could expect. This is what makes us unique because we don't cut corners when it comes to delivering on the promise. Our team of certified developers ensures we hold our standards to all customers, however big or small.

  • Years of Experience

    Being a service provider for the last several years and having an overall experience of 18 years, we have proven that our team knows the pulse of every segment we've served with workflow solutions.

  • Global Standards

    Our services are always compliant with the prescribed standards and even set new ones that others can follow. Today, we take pride in doing what we do best.

  • Custom Solutions

    We design workflows to be more efficient and cost-effective whilst being scalable on demand. No matter which function you have trouble with, we will make it better than what it is today.

  • Customer-friendly Services

    We know the importance of having somebody within arms reach to convey concerns and get help. This is what we offer as part of the grand Flatworld experience. We offer our clients a way to communicate and feel assured each time. We are reachable through voice calls, email, and webchat.

  • Economical Pricing Plans

    Our services are more affordable than many of our peers, so you will always have room to order our solutions at competitive rates.

Additional Services You Can Benefit From

Mobile App
Development Services

We can provide you with highly relevant mobile app development services to turn your app ideas into reality.

Custom Software
Development Services

We provide cost-effective and reliable software development services to streamline business processes.

Enterprise
Software Solutions

Our enterprise solutions are designed to help clients streamline processes and cut costs while boosting productivity and efficiency.

Database
Consulting Services

We have industry-leading expertise in providing a comprehensive range of database consulting services.

IT Staff
Augmentation Services

If you are looking to augment your current IT team, we can help. We can provide you with high-quality resources to help bolster your team.

IT Infrastructure
Management Services

If you are looking to ensure that your IT infrastructure runs smoothly, we are here to help. We can help you realize the full potential of your infrastructure.

Client Success Stories

FWS Delivered Customized ITSM ServiceNow Solution to Improve Catalog Workflows For a US-Based Client

We Delivered Customized ITSM ServiceNow Solution To Improve Catalog Workflows For a US-Based Client

An award-winning construction conglomerate in the US contacted Flatworld to have their ServiceNow functionalities improved to newer standards. Our team delivered a custom ITSM solution enhancing the system's efficiency.

Read more
Flatworld Implemented ServiceNow for a Dubai-based Logistics Company

We Implemented ServiceNow for a Dubai-based Logistics Company

A well-known Dubai-based logistics company was looking for a reliable service provider who could help them implement ServiceNow solutions. Our team provided the client with cost-effective services.

Read more

Testimonials

I am impressed by the quality of services I received from Flatworld Solutions. You were right on schedule, charged reasonable prices, were professional and courteous in dealings, and delivered items well before time.

General Manager, Sports Equipment Company, UK More Testimonials ยป

Outsource ServiceNow Services to Us

We are a top provider of ServiceNow custom application development with intricate knowledge of workflows and strategies. With us, you get -

  • Enhanced productivity
  • Reduced costs
  • Streamlined processes

Contact us today if you have a broken or inefficient workflow and we'll present the best ways you can turn the outcome.

Contact Us

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