Are you having complex legacy systems and applications from various acquisitions and mergers in need of application maintenance and support? Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane software maintenance support, with no time for the development and deployment of new software systems? If yes, outsource software maintenance to have more hours in a day and save big on hiring and operational costs.
At Flatworld Solutions, we provide dedicated enterprise software maintenance services that will enable you to concentrate on your core business functions. We are a team of expert software professionals with diverse skills, a passion for the job, and over a decade's experience in the industry. We provide you with effective long-term continual maintenance and real-time support services for all your software requirements.
Software Maintenance & Support Services We Provide
We proactively handle the maintenance of software to ensure that your software is bug-free at deployment. We follow the best application software maintenance practices to make your software robust and secure. Our software support services include -
We can help you make the necessary modifications and revisions to your software for the transformational needs of your business. Here is an overview of what we do as part of application software maintenance - Data format change, Localization and regulation change, Hardware configuration change, Support Utility Modification, and Operating system integration.
We help you fix errors in your software system, whether they are logical errors, coding errors, or design errors. Moreover, we investigate any bug that may arise in your software algorithms.
Constant upkeep and special attention are needed to make the most of the technology for your business. We examine your software thoroughly for modifications, rectifications, editing, deletions, additions, and enhancements that it may need, and take necessary action.
Proactive and Preventive - that is how we define the efficiency of our application software maintenance services. Based on customer feedback and past incidents, we prepare your software for future requirements of your business.
Software Version Upgrades & Functionality Upgrades
Database Migration & Language Migration
Packaged Software Maintenance, Website Maintenance, Custom Application Maintenance, Long-term Maintenance
Application Enhancements & Performance Enhancements
Porting, Software Re-engineering, Request Based Software Services, Bug Fixes, Defect Resolution, Change Request Handling, Configuration management, Status Reports are some of the other application software maintenance and support services that Flatworld Solutions can provide.
Maintenance Process We Follow
Our process is as follows -
01. Requirement Collection
We will acquire the documentation and processes followed by your developers. The details will help us determine maintenance objectives
02. Program Analysis
We will rely on knowledge sharing on enterprise applications to decode the program objectives. This will help us interpret the complexity and self-descriptiveness
03. Maintenance Proposal
We will arrive at the best maintenance strategy and the maintenance proposal will be furnished for your approval
04. Evaluating Infrastructure Stability
We will analyze the extendibility and stability of the infrastructure to understand the potential for the ripple effect
The maintenance protocol, once implemented, will be vigorously tested for ruggedness and reliability. If necessary, ongoing preventive maintenance efforts will be provided
06. Release and Reporting
Once approved for release, we will compile our response and actions in a legible report for recordkeeping and future reference
Other Services You Can Benefit From
Why Choose FWS for Software Maintenance Services?
Some of the key reasons for you to choose us as your software maintenance and support provider are listed here -
The software maintenance services we offer are affordable because we believe in reaching more clients across a spectrum of budgets.
ISO Certified Services
We are an ISO 9001:2015 certified software maintenance support company and a NASSCOM member, and we deliver best-in-class software maintenance services, at par with international quality standards.
Robust Data Management Policy
All confidential data is handled as per the NDA and by authorized software maintenance and support professionals.
We pay extra attention to the detail and make sure that you can deploy your software with confidence.
We strive to provide you with robust and agile software services. You can rest assured that we can carry out your project reliably and precisely.
The speedier outcome in software maintenance is possible because we use the latest tools and technology to overhaul inefficient modules.
Our customers are assigned dedicated teams with project heads and team leads to design and deploy comprehensive software maintenance strategies and provide ongoing support.
Certified Team of Software Maintenance Experts
We have an elite team of 100+ software developers and testers who have expertise in the latest software maintenance tools and technologies.
Flatworld is housed with the best infrastructure that includes a complete range of testing suites and other software maintenance tools.
Our dedicated software maintenance teams log and track service requests 24/7, and offer round-the-clock troubleshooting and real-time resolution of all problems to enhance stability.
Client Success Stories
Software Testing for SaaS Platform
A Scandinavian client wanted to outsource software testing on the SaaS platform. We provided our testing services at nominal rates and helped the client to release the app that users can count upon.
Read the Case Study
Provided IT Support to a UK-based Insurance Company
Flatworld provided reliable IT support to an insurance company based out of the UK. The client wanted to cut the overhead expenses of insourced IT support. Therefore, their goals were met through us.
We have been using Flatworld Solutions' service for the last four months for testing of our SaaS solution. They have been a professional and committed partner who has taken responsibility for the partnership.
Customer Success Manager,
Computer Consultancy Service Provider, Denmark
More Testimonials »
Outsource Software Maintenance and Support Services to Flatworld Solutions
Our affordable services ensure efficient project management and minimal software downtime. You can choose from our suite of software development services depending on your requirements in terms of support levels, pricing, and project delivery options; we guarantee you an efficient and hassle-free engagement. Revitalize your software infrastructure and prepare it for your future business future challenges by outsourcing your software maintenance services to Flatworld Solutions.
Get in touch with us, today with your maintenance requirements!