Outsource Software Maintenance and Support Services

Software Maintenance and Support Services

Keep your software and applications updated at all times and stay ahead of your competitors by choosing our services at prices starting at just $15 an hour

Are you having complex legacy systems and applications from various acquisitions and mergers in need of application maintenance and support? Is your IT department often reduced to acting like a helpdesk? Are they are overloaded with mundane software maintenance support, with no time for the development and deployment of new software systems? If yes, outsource software maintenance to have more hours in a day and save big on hiring and operational costs.

At Flatworld Solutions, we provide dedicated enterprise software maintenance services that will enable you to concentrate on your core business functions. We are a team of expert software professionals with diverse skills, a passion for the job, and over a decade's experience in the industry. We provide you with effective long-term continual maintenance and real-time support services for all your software requirements.

Software Maintenance & Support Services We Provide

We proactively handle the maintenance of software to ensure that your software is bug-free at deployment. We follow the best application software maintenance practices to make your software robust and secure. Our software support services include -

Mainstream Services
Adaptive Maintenance and Support

We can help you make the necessary modifications and revisions to your software for the transformational needs of your business. Here is an overview of what we do as part of application software maintenance - Data format change, Localization and regulation change, Hardware configuration change, Support Utility Modification, and Operating system integration.

Corrective Maintenance and Support

We help you fix errors in your software system, whether they are logical errors, coding errors, or design errors. Moreover, we investigate any bug that may arise in your software algorithms.

Perfective Maintenance and Support

Constant upkeep and special attention are needed to make the most of the technology for your business. We examine your software thoroughly for modifications, rectifications, editing, deletions, additions, and enhancements that it may need, and take necessary action.

Preventive Maintenance

Proactive and Preventive - that is how we define the efficiency of our application software maintenance services. Based on customer feedback and past incidents, we prepare your software for future requirements of your business.

Specialized Services
Upgrades

Software Version Upgrades & Functionality Upgrades

Migration

Database Migration & Language Migration

Support

Post-release Support, Operational and Helpdesk Support

Maintenance

Packaged Software Maintenance, Website Maintenance, Custom Application Maintenance, Long-term Maintenance

Enhancements

Application Enhancements & Performance Enhancements

Other Support Services

Porting, Software Re-engineering, Request Based Software Services, Bug Fixes, Defect Resolution, Change Request Handling, Configuration management, Status Reports are some of the other application software maintenance and support services that Flatworld Solutions can provide.

Maintenance Process We Follow

Our process is as follows -

Requirement Collection  

01. Requirement Collection

We will acquire the documentation and processes followed by your developers. The details will help us determine maintenance objectives

Program Analysis  

02. Program Analysis

We will rely on knowledge sharing on enterprise applications to decode the program objectives. This will help us interpret the complexity and self-descriptiveness

Maintenance Proposal  

03. Maintenance Proposal

We will arrive at the best maintenance strategy and the maintenance proposal will be furnished for your approval

Evaluating Infrastructure Stability  

04. Evaluating Infrastructure Stability

We will analyze the extendibility and stability of the infrastructure to understand the potential for the ripple effect

Testing  

05. Testing

The maintenance protocol, once implemented, will be vigorously tested for ruggedness and reliability. If necessary, ongoing preventive maintenance efforts will be provided

Release and Reporting  

06. Release and Reporting

Once approved for release, we will compile our response and actions in a legible report for recordkeeping and future reference

Other Services You Can Benefit From

Why Choose FWS for Software Maintenance Services?

Pricing Design
Starts @
$15 /hour
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Some of the key reasons for you to choose us as your software maintenance and support provider are listed here -

  • Cost-effective Solution

    The software maintenance services we offer are affordable because we believe in reaching more clients across a spectrum of budgets.

  • ISO Certified Services

    We are an ISO 9001:2015 certified software maintenance support company and a NASSCOM member, and we deliver best-in-class software maintenance services, at par with international quality standards.

  • Robust Data Management Policy

    All confidential data is handled as per the NDA and by authorized software maintenance and support professionals.

  • High-quality Services

    We pay extra attention to the detail and make sure that you can deploy your software with confidence.

  • Scalable Services

    We strive to provide you with robust and agile software services. You can rest assured that we can carry out your project reliably and precisely.

  • Quick Turnaround

    The speedier outcome in software maintenance is possible because we use the latest tools and technology to overhaul inefficient modules.

  • SPOC

    Our customers are assigned dedicated teams with project heads and team leads to design and deploy comprehensive software maintenance strategies and provide ongoing support.

  • Certified Team of Software Maintenance Experts

    We have an elite team of 100+ software developers and testers who have expertise in the latest software maintenance tools and technologies.

  • Best-in-class Infrastructure

    Flatworld is housed with the best infrastructure that includes a complete range of testing suites and other software maintenance tools.

  • 24/7/365 Support

    Our dedicated software maintenance teams log and track service requests 24/7, and offer round-the-clock troubleshooting and real-time resolution of all problems to enhance stability.

Client Success Stories

FWS Assisted a Start-up Company with Software Testing for SaaS Platform

Software Testing for SaaS Platform

A Scandinavian client wanted to outsource software testing on the SaaS platform. We provided our testing services at nominal rates and helped the client to release the app that users can count upon.

Read more
FWS Provided IT Support to a UK-based Insurance Company

Provided IT Support to a UK-based Insurance Company

Flatworld provided reliable IT support to an insurance company based out of the UK. The client wanted to cut the overhead expenses of insourced IT support. Therefore, their goals were met through us.

Read the Case Study

Testimonials

We have been using Flatworld Solutions' service for the last four months for testing of our SaaS solution. They have been a professional and committed partner who has taken responsibility for the partnership.

Customer Success Manager,
Computer Consultancy Service Provider, Denmark
More Testimonials »

Outsource Software Maintenance and Support Services to Flatworld Solutions

Our affordable services ensure efficient project management and minimal software downtime. You can choose from our suite of software development services depending on your requirements in terms of support levels, pricing, and project delivery options; we guarantee you an efficient and hassle-free engagement. Revitalize your software infrastructure and prepare it for your future business future challenges by outsourcing your software maintenance services to Flatworld Solutions.

Get in touch with us, today with your maintenance requirements!

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INDIA

Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bangalore - 560 043


#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bangalore - 560 077


Corporate Court, #15, Infantry Road,
Bangalore - 560 001


Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase, Bangalore - 560 078

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540


135 Camino Dorado, Suite 7, Napa, CA 94588.

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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