IT infrastructure comprises the physical components necessary to carry out services and activities that users need to support their business operations. This includes but is not limited to applications like ERP and CRM that support core functions, servers on which these apps are hosted, and the data centers where the servers are housed; network infrastructure affords access to apps and the servers. So, IT infrastructure as a term encompasses all these elements as they enable businesses to implement technology to streamline their operations.
Flatworld Solutions delivers Windows 365 migration, Cloud PC provisioning, and infrastructure support backed by 22+ years of experience. We apply AI-assisted readiness assessments to speed inventory analysis, configuration checks, and repetitive provisioning tasks, while our certified engineers manage migration planning, hybrid configuration, and final production sign-off. Our Windows 365 services extend into Microsoft 365 (formerly Office 365), covering Cloud PCs, email migration, and enterprise collaboration environments.
Microsoft 365
Microsoft 365 is a cloud-based software suite that enhances collaboration throughout your organization. It is disrupting the way organizations function; as it can also be integrated with your on premise solutions, it is an excellent option for safe storage of confidential business data, and empowering your employees with collaboration tools that will simplify their work. Being a cloud-based Office suite, it facilitates remote work and collaboration, as employees can access the software from anywhere, and on any device. You can utilize Microsoft Teams to conduct online meetings, chat, call individual employees, conference, and so on, with greater clarity than previous communication software. Microsoft 365 fosters enhanced collaboration, thanks to its cutting-edge tools. Enterprise social networking is facilitated through Yammer, while SharePoint works as your intranet; Power BI provides intelligent, real-time analytics.
Delivered as part of our infrastructure management practice, Microsoft 365 services from Flatworld Solutions include setup, migration, employee training, and 24/7 monitoring. We use AI-assisted anomaly detection to flag tenant-level issues before users raise tickets. Help desk engineers triage, decide, and resolve.
Office 365 Services We Offer
While it's true that Office 365 has tremendous benefits to offer, actually moving to this new system may not be so simple without a reliable technology partner like Flatworld Solutions. Our team of expert professionals will help you set up the new system, migrate your email system, mailboxes, all your data, and more. We will also help with training your employees, import their emails, contact, and all mailbox-related data.
Mailbox Migration from Exchange Servers
Our certified migration engineers move calendars, emails, contacts, and rules from on-premises Microsoft Exchange Server to Microsoft 365. AI-assisted pre-migration discovery profiles mailbox sizes, permission structures, and shared folder dependencies before cutover, giving engineers a clean exception list and reducing migration risk.
Delivered as part of our infrastructure management practice, Microsoft 365 services from Flatworld Solutions include setup, migration, employee training, and 24/7 monitoring. We use AI-assisted anomaly detection to flag tenant-level issues before users raise tickets. Help desk engineers triage, decide, and resolve.
Office 365 Import Services for Migrating PST Files
We can help you move your PST files to Office 365, especially if you have several large-sized files; all your email data will also be moved from your existing system by our team during the Office 365 setup phase.
Email Migration from IMAP-enabled Email Systems
When you tie up with an experienced provider like Flatworld, you get the advantage of our expertise in IMAP or Internet Message Access Protocol, which simplifies moving user emails from Gmail, Exchange, Outlook, and so on. We can help move only specific items in mail folders, like tasks, contacts, inbox, etc., or all of it.
Importing Email from Mailboxes
When you outsource Office 365 services to us, we will help your employees import all of the information in their current mailboxes - like contacts, emails, tasks, and so on, to Office 365, to set it up. Our consultant team will make sure that all the data is migrated securely so that your employees can continue to operate without hassle.
Migration of Exchange Public Folders
At Flatworld, our Microsoft Office 365 experts will move your Exchange public server folders safely, by creating an empty mailbox and the appropriate software to move public folders without any data loss.
Tech Support
Our Office 365 services do not end with migrating mailboxes successfully. We offer tech support should you face any problems after the migration is completed.
Windows 365 Support Process
Windows 365 is the best option for businesses wanting to migrate their email accounts and other local settings to a cloud platform. We use AI tooling to accelerate the process while leaving process decisions to the specialists.
We map the client's current Active Directory, endpoint inventory, and licensing footprint, with engineers reviewing the output of automated discovery scans.
AI-assisted analysis of MAP Toolkit and Endpoint Analytics telemetry surfaces device readiness, network bottlenecks, and licensing gaps.
Certified Windows 365 engineers and migration specialists are assigned based on workload, automation assists with routine ticket triage, while engineers handle prioritization and resolution.
Cloud PC provisioning, policy deployment, and image rollout run through Microsoft Intune with PowerShell automation. The engineer approves at each gate.
AI-generated daily progress and exception reports are reviewed and validated by the delivery lead before being shared with the client.
The Role of IT Infrastructure Management
IT Infrastructure management refers to the supervision of critical elements in the IT infrastructure that are essential to run business services, like software apps and components of the network. However, it focuses mainly on the computers, hardware, and the premises themselves - the physical elements. IT infrastructure management can be categorized into-
Systems Management
Includes management of all the IT assets in a data center, like supervising daily ops, handling integration of new apps and third-party services, intrusion detection and other security initiatives, automating workloads, managing logs and configuration, and so on.
Network Management
Involves supervision of security networks, ensuring that apps and services have been allocated resources appropriately, and maintaining the availability and quality of services.
Storage Management
This is a vital and limited asset, and hence, a very crucial part of infrastructure management. It includes managing the storage provision, virtualization, data compression, and security; these activities can help minimize processing times to improve performance and reallocate storage to the most pressing requirements.
Why Outsource Microsoft Office 365 services?
Flatworld Solutions is globally recognized as an experienced provider of a wide range of IT services, from consulting to infrastructure management to software development and digital marketing. Build your relationship with Microsoft through Flatworld; we understand your requirements and are astutely capable of fulfilling them. Here are some of the advantages you can enjoy by partnering with us for Microsoft Office 365 services -
Cost-effective Solutions
Get cost advantage by customizing your needs so that you needn't pay for services that you don't require to begin with.
Optimize Services
Leverage our technical expertise and familiarity with Microsoft to future-proof and safeguard your Microsoft Online services and get the most out of them. Our team is capable of handling complex customer requirements.
Quick Turnaround
AI-enabled batch scheduling and parallelized mailbox cutover reduce the migration window for mid-sized rollouts. The throughput gain comes from automation handling batch throttling, retry logic, and post-move mailbox integrity checks, while migration engineers check cutover decisions.
Transparency
Our process is very transparent and our customers are kept in the loop throughout the process so you will know exactly what is happening at all times.
ISO Certified
FWS is an ISO 9001:2015 certified Windows 365 services provider with years of experience in migration and IMS maintenance support. We deliver only the best services the client could ever need.
Scalable Support
Scaling your needs is easier than before as we have in place a streamlined process that allows fast and efficient scaling.
Certified Engineers, Tooling-Layered Delivery
Our Windows 365 team has certified specialists with hands-on experience. They use an internal automation stack to detect configuration drift in Intune, perform license reconciliation, and validate policies.
Customer Support
Our dedicated customer support is tailored to your operational needs, and available across time zones. It's personalized and configured to meet your specific needs, anytime, anywhere.
Other Services You Can Benefit From
Outsource Microsoft 365 Services to Flatworld Solutions
Migrating mailboxes, Cloud PCs, and tenant configurations across Microsoft 365 without business disruption depends on sequencing, exception handling, and engineering judgment—not tooling alone. Flatworld brings 23 years of Windows engineering experience and ISO 9001:2015–aligned governance to enterprise migration programs.
In our Agent-in-the-Loop model, automation streamlines discovery, validation, and repetitive migration tasks, while certified engineers retain ownership of cutover decisions, coexistence planning, and post-migration sign-off.
Talk to our migration architects for a scoped readiness assessment and a fixed-window migration plan.
Avail best-in-class services at affordable rates
Our Customers
Software Development Case Studies
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Flatworld Implemented a ServiceNow Solution for a US-based Award Winning Firm
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FWS Provided Swift and Impeccable ServiceNow Implementation Services
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Flatworld Provided Power BI Services to a UK-based Data Analytics Firm
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Developed an e-Learning Platform for a Global IT Organization
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Bilingual OpenCart e-commerce Solution for Canadian Boat Manufacturer
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