Salesforce Consulting Services

Salesforce applications essentially transform your company's modus operandi by deliberating on your worker and customer experience. Yet it takes the entirety to comprehend the true potential of these applications. Hence, adopting salesforce applications enables your organization to enjoy more efficiency and gain tangible results.

Flatworld Solutions provide end-to-end Salesforce consulting services with an aim to make you adopt the leading global CRM platform with an all-embracing array of intrinsic advantages for your business.

Salesforce Consulting Services We Offer

Having been in the industry for over a decade now, we have the required expertise and experience to cater to the different needs of the client. Flatworld's tech ninjas are adept at delivering Salesforce flagship products which include -

1. Sales Cloud

   Increased Deal Earnings with Sales Cloud

   We help in expediting and smooth-running of the different stages of sales starting from lead management to reporting and analytics. Our CRM solution is one of the best-in-class and we are accomplished to provide an accurate forecast.

   We at Flatworld Solutions are convinced that your worthwhile investment in the CRM technology should be useful in generating more leads, establishing intelligent decisions, speeding up your team's efficiency and finally aiding you to clinch more deals. All this while, we likewise ensure that you render up an incredible experience for your customers and workers alike.

   Quote to Cash and Configure Price Quote (CPQ)

   We accredit your sales team with flexible pricing plans and proposals that are effective in winning deals and driving successful growth with our comprehensive CPQ solutions on the Salesforce platform.

   We have expertise in eliminating dependency on manual worksheets and deal desks. We are dexterous in cost reduction and revenue spillage through the removal of errors and overheads from the manual quoting procedures. We engage in faster deal movement with advanced and flexible pricing mechanism. We likewise offer your Finance and Operations teams an enhanced visibility to pricing, profit, and close ratios.

2. Service Cloud

   Aggrandize Customer Experience with Service Cloud

   We deliver cross-channel personalized services and furnish essential tools and equipment to our workers to convert and enhance the customer experience.

   We rely on the fact that the fundamental competitive success driver in the digital era is customer experience. Coalescing our technological competence, inventive abilities, mobile expertise, and compatibility into a singular platform like Salesforce permits us to assist you in transforming the digital customer experience to newer echelons.

   Field Service Lightning

   We convey our services straight to the field location where your workers are exactly positioned to serve your customers. We help in the increment of first-attempt fix rates, optimal planning of schedules and routes, online or offline task execution and fulfillment, and turning services into a consistent revenue influx mechanism.

3. Marketing Cloud

   Consumer Engagement with Marketing Cloud

   We allow marketers to stage-manage marketing campaigns across various channels, manage and control marketing assets and customer navigations and also extract actionable reports to achieve tactical marketing necessities.

   Keeping in mind, the gradual evolution of consumer and B2B customers' purchasing behavior and their ever-increasing demands and expectations, we guide you through the process by which Marketing Cloud can facilitate you in the creation and delivery of personalized experiences and communications that help your customers to adhere to your business brand across every touchstone of reference.

   Community Cloud

   We help to create a connectivity bond among your customers, workers, and partners with compelling digital experience.

   Access to knowledge, self-service tools, and peer-to-peer relationship are major expectations of customers, workers and partners alike with consumer class experience. We at Flatworld Solutions embed and utilize Community Cloud on the Salesforce platform to make all this conceivable.

   Persona-Driven

   We fabricate this Community Cloud of key personas and take into consideration their current experiences. In this way, we identify their needs and concern areas and look into numerous opportunities for innovation to address them.

   User Experience-oriented

   We evaluate all the steps involved in the formation of digital user experience for optimum end-user participation and advocacy.

   Intelligent and Futuristic-thinking

   We offer this service incorporating quick configuration and modification criteria based on authentic templates, layouts, industry know-how and technology features.

   Salesforce Lightning

   This feature enables an easy buildup of a modern, interactive and profit-worthy digital community of customers, employees, and partners.

   It is endowed with digital assets and pre-designed accelerators for speedy community creation. It builds smart communities having seamless access to embedded enterprise skills and proven solutions and by configuring relevant need-based processes.

   Apart from implementing Salesforce solutions, we also work out your business challenges by bringing forth our cross-platform and industry-specific expertise. Our consultants capitalize on the automated Cloud-based sales and marketing technology. Consequently, you get a first-rate solution in terms of both performance and scalability that follows your business strategy and routine tasks.

Why Choose Flatworld Solutions for Salesforce Consulting Services?

Some of the key reasons for you to choose us for Salesforce consulting services are listed here -

• Simultaneous Customer and Employee Satisfaction

  We deliver the finest standards of customer experience and satisfaction with the creation of concurrent and impressive employee self-satisfaction and contentment.

• Integrated and Cohesive Strategy and its Execution

  We provide coherent and consolidated teams for the delivery and execution of strategy, technology, design, and changes because we believe that strategy and execution always and at every level work in unison.

• Innovation in Business Objective Fulfilment

  We assist every industry to uncover the flair of achieving the most difficult business goals and objectives by proactively creating ingenious resources and instilling them into our clients' solutions.

• Delivery Program Excellence

  We render the services of every project through our proprietary cloud application framework accompanied by a meticulous due diligence, which allows us to track the project progress and collaborate in a transparent and forthright manner with our customers.

• Enterprise Technology Knowledge Acquisition

  We aid businesses to seamlessly navigate through the complexities of the legacy and cloud technologies with our impeccable technical expertise and experience in the operations and management of both the systems.

• Salesforce Add-ons

  Add-ons, an important segment of any regular Salesforce deployment, broaden the platform's operability and usher in fresh merits to your sales and marketing actions. We at Flatworld Solutions can guide you in selecting your individual options from the third-party add-ons, encompassing those available on AppExchange as well, and boost distinct Salesforce components alongside your needs.

• Affordable Salesforce Solutions

  As a frontrunning Salesforce consulting company, we aid you to choose the most relevant and cost-effective licensing option as per the scope and needs of your business. We offer you the estimate of our project price instantly after collecting and assessing your requirements.

• Information Security

  We are an ISO/IEC 27001:2022 Information Security Management System (ISMS) certified organization which ensures that your data is completely safe with us.

• Single Point of Contact

  Our dedicated project manager assigned to you will be the single point of contact for all your needs 24/7 and will keep you updated with the latest project updates.

• Experienced Team

  We have a team of highly experienced and skilled software developers and consultants who can deliver the results within a quick time.

• Ease of Scalability

  Our services are easily scalable and can be ramped up with ease as and when the requirement arises.

• Best Infrastructure

  We have access to the best infrastructure in terms of latest tools and technologies, uninterrupted network connections, and world-class office spaces.

Outsource Salesforce Consulting Services to Flatworld Solutions

Flatworld Solutions is a leading provider of a series of custom software development services. Salesforce applications have serious implications which cannot be ignored. Hence, it is essential for all businesses to embrace salesforce applications to enjoy an advantage over the competition. And this is where Flatworld solutions help you. Our result-oriented and vastly experienced team takes care of all your requirements and delivers customized solutions.

Get in touch with us today to leverage the potential of Salesforce applications and to enjoy the best-in-the-class service in this technology domain.