IT Infrastructure Management Services

IT Infrastructure Management Services

Experience Disaster Recovery, Proactive Monitoring, and Improved Efficiency!

Overcome infrastructural complexities and enhance security with our expert IT infrastructure management services.

As businesses progressively lean towards multi-cloud and hybrid deployments, the complexities and costs tethered to IT infrastructure management amplify. The hurdle of integrating multiple platforms is magnified due to the scarcity of platform-native integration from premier cloud hosting providers. Outsourcing IT infrastructure management services to us serves as the strategic solution for many businesses.

Central to our offerings is a unified view of your applications and infrastructure, which enhances control and management. We identify and alert your business about potential issues pre-emptively through our proactive monitoring service, ensuring they are resolved before impacting operations. Our proficiency in unique cross-boundary perspective on applications and networks enables us to swiftly identify and eliminate the root causes of incidents and, in turn, facilitate faster error recovery. We incorporate regular vulnerability assessments, patch management, and incident response to strengthen security.

Our service is characterized by strict adherence to Service Level Agreements (SLAs), guaranteeing we consistently deliver the expected service levels and clearly define responsibilities. We excel in providing Remote Infrastructure Management (RIM), cloud computing, and virtualization. These services equip us to contribute to increasing the operational efficiency and cost-effectiveness of your IT operations.

Partner with us to chart a course towards a secure, cost-effective, and agile IT environment customized for your business requirements.

Client Success Stories

  • Empowering a London-Based Data Analytics Giant with Power BI Excellence

    Read about our journey with a prominent London-based data analytics firm in their quest for a dependable and budget-friendly Power BI solution. Discover how our team delivered exceptional services that transformed their data analytics capabilities.

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  • Elevating Efficiency: Seamless ServiceNow Integration for an Australian Tech Pioneer

    Explore our collaboration with an innovative tech company in Australia as they embarked on a journey to enhance their ServiceNow integration. Uncover how our expert project managers and skilled developers delivered swift and precise solutions, revolutionizing their business operations.

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  • Testimonials

    Clients Speak


    We have worked with Flatworld Solutions on various projects, and find that they provide quality service and expertise for our programming needs. It is rare to find a service provider with such professional consistency - they are a valued service provider to our business!

    Software Services and Advertising Company, South Africa

    IT Infrastructure Management Solutions We Offer

    We take pride in offering extensive IT infrastructure management solutions that empower our clients to achieve their desired outcomes and maximize productivity. Our solutions are carefully designed to address the unique challenges and goals of each organization we work with. Explore the list of solutions that you can derive by working with us -

    1. IT Operations Management

      IT Operations Management

      Count on our IT operations management services for your IT infrastructure's uninterrupted and streamlined operation. Our proficient team of experts proactively monitors and maintains your systems, optimizing performance and delivering timely support. This approach minimizes downtime and maximizes productivity, allowing you to keep your business on track while we take care of your IT operations with precision and professionalism.

    2. IT Managed Services

      IT Managed Services

      Discover the convenience of our all-encompassing IT managed services, covering every facet of your technology requirements, including infrastructure management, network security, and comprehensive support. When you entrust your IT management to us, you unlock access to our expertise, reduce operational costs, and gain the assurance of dependable and secure systems.

    3. IT Audit Services

      IT Audit Services

      Elevate your security with our comprehensive IT audit services, meticulously assessing your IT infrastructure. Our skilled audit team scrutinizes your systems, policies, and procedures to guarantee alignment with industry standards and regulations. Partnering with us can effectively mitigate risks and enhance your overall security posture.

    4. IT Infrastructure Monitoring and Maintenance

      IT Infrastructure Monitoring and Maintenance

      With our IT infrastructure monitoring and maintenance services, we proactively monitor your systems, identify potential issues, and perform regular maintenance to keep your infrastructure running smoothly. By outsourcing these tasks to us, you can free up your internal resources, reduce downtime, and ensure the optimal performance of your IT environment.

    5. IT Support Services

      IT Support Services

      Experience the assurance of round-the-clock IT support services that cater to all your technology requirements. Our seasoned IT experts are at your service, prepared to resolve technical issues promptly, offer troubleshooting guidance, and provide valuable advice. By entrusting your IT support to us, you can be assured of continuous system functionality and minimize disruptions to your business operations.

      • IT Application Support Services
      • DevOps
      • Cloud Infrastructure Management Services
      • Enterprise Service Management
      • Automation Services
    6. Security and Compliance Management

      Security and Compliance Management

      By outsourcing this service to us, your organization can leverage our expertise and technology to ensure the safety and integrity of your critical business data and IT infrastructure. We help manage the complexities of security and compliance, freeing up your resources to focus on your core business. Our approach involves a thorough analysis of your current security posture, identifying potential vulnerabilities and areas of non-compliance.

    7. Backup and Disaster Recovery

      Backup and Disaster Recovery

      Leverage our expertise to ensure business continuity and quick recovery even in the face of unforeseen disasters. We utilize industry-leading technologies and best practices to provide reliable backup and disaster recovery solutions. Our approach includes designing and implementing a comprehensive disaster recovery plan that includes regular data backups, recovery procedures, and fail over mechanisms.

    8. Planning and Scaling

      Planning and Scaling

      Ensure that your IT infrastructure is always aligned with your business goals and can readily scale as your business grows. We bring our extensive experience and industry knowledge to provide you with the most effective IT strategies. Our approach includes a thorough assessment of your current IT infrastructure, understanding your business objectives, and then developing a strategic IT plan that supports your growth objectives.

    9. Optimizing IT Infrastructure - A Streamlined 7-Step Approach


      01. Our Expert Assessment

      We initiate the process with a meticulous evaluation of your current IT infrastructure, identifying performance challenges and areas primed for improvement.


      02. Your Vision, Our Mission

      We work closely with your organization, understanding your future business objectives and technology needs to ensure alignment.


      03. Predictive Precision

      Our advanced forecasting models predict your future capacity requirements, considering growth projections and shifting demands.


      04. Tailored Provisioning Rules

      We craft resource provisioning rules and policies tailored to your unique requirements, ensuring a perfect fit for your organization.


      05. Our Automation Advantage

      We implement cutting-edge automation tools seamlessly integrated with monitoring systems, streamlining resource provisioning for enhanced efficiency and responsiveness.


      06. Simplified Deployment

      We create standardized configuration templates, making resource deployment straightforward, consistent, and precise.


      07. Security Excellence

      Our team seamlessly integrates robust security measures into the deployment process, with continuous updates to stay ahead of evolving threats.

      Complete IT Solutions for Infrastructure Optimization


       SOP & Run book Orchestration and Automation
       Self-healing Environment
       Proprietary Tools
       Robotic Process Automation (Machine Learning)

      IT Infrastructure Consulting Services

       Cloud Migration Strategy
       Infrastructure Planning


       Vulnerability Assessment & Penetration Testing
       Security Device Monitoring
       Identity & Access Management
       Disaster Recovery & Business Continuity Plan

      Managed Services Support (24x7)

       Service Desk

      Key Elements of Effective IT Infrastructure Management

       Performance Tuning
       Server management
       High Availability

      Served Industries

      Media & entertainmentMedia & entertainment
      Travel & HospitalityTravel & Hospitality
      Hotel ManagementHotel Management
      Banking and FinancialBanking and Financial
      Customer BrokerageCustomer Brokerage
      Threat AnticipationThreat Anticipation
      oil & Gasoil & Gas
      Logistics and TransportationLogistics & Transportation
      Public servicesPublic services

      Why Choose Us as Your IT Infrastructure Service Company?

      Selecting us as your IT infrastructure service provider signifies choosing excellence, reliability, and a dedicated partner committed to your success. Entrusting your IT infrastructure to us allows you to reallocate resources towards core business activities, reducing operational costs and gaining peace of mind through our reliable IT support team. Let's explore how our partnership can elevate your business to new heights.

      • High-Quality Services

        At our core, we are an ISO/IEC 27001:2013-certified provider of IT infrastructure outsourcing services known for the exceptional quality of our services. We've built a reputation based on trust and reliability.

      • Cutting-Edge Tools and Technologies

        Our global team of IT experts is well-versed in the latest techniques and workflows, ensuring we provide advanced IT infrastructure management services that keep your business ahead in the digital landscape.

      • State-of-the-art Infrastructure

        Our global IT team operates from world-class offices with state-of-the-art infrastructure, allowing us to deliver unmatched IMS infrastructure management services, keeping your systems running seamlessly.

      • Swift Turnaround

        We understand the importance of meeting deadlines. By partnering with us, you gain the advantage of our commitment to delivering services with a quick turnaround, leveraging the benefits of time zone differences.

      • Dedicated Project Managers

        We offer dedicated project managers available 24/7 to address your queries and provide real-time updates on project timelines for your IT infrastructure management outsourcing needs. Your success is our priority.

      • Certified Experts

        Our team is comprised of globally certified IT experts who take full responsibility for resolving any recurring issues, providing you with peace of mind through our remote IT infrastructure management services.

      • Cost-Effective Services

        Our flexible pricing structure ensures cost-effective IT infrastructure management. We tailor our rates based on your resource requirements and project complexity, ensuring you get value for your investment.

      Additional Services We Offer

      Mobile App Development Services

      Leverage our expertise to get access to a specialized team and cutting-edge technologies, resulting in faster, high-quality apps to engage your audience, further saving time and resources.

      ServiceNow Services

      Partner with our expertise to ensure expert support, reduce the learning curve, and streamline implementation, enabling you to focus on your core operations.

      Cloud Consulting Services

      We offer the best-in-class cloud consulting services, including migration strategy, disaster recovery, optimization, and cloud-native development.

      Enterprise Software Development Services

      Taking the assistance of our experts will assist in saving development time, reducing in-house costs, and delivering tailored, scalable solutions that boost productivity that aligns with business goals.

      Outsource IT Infrastructure Management Services to Us

      With a deep-rooted experience of over 18 years in the field, we have meticulously refined our skills, processes, and solutions to adapt to the varying needs of businesses across different verticals. Our extensive experience has equipped us with the ability to foresee potential issues, devise effective proactive measures, and streamline operations to propel productivity. Partnering with our IT infrastructure management company means accessing a team of seasoned professionals dedicated to ensuring your IT infrastructure is robust, secure, and efficient. We leverage our deep industry knowledge to create customized solutions that align with your unique business objectives.

      Are you ready to untangle the complexities of IT infrastructure management and elevate your business performance? Let's chart a course towards a secure, cost-effective, and agile IT environment meticulously tailored to your business objectives.

      Contact Us

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    Flatworld Solutions

    116 Village Blvd, Suite 200, Princeton, NJ 08540


    Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

    KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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    Frequently Asked Questions (FAQs)

    In what ways does IT infrastructure management enhance business efficiency?

    IT infrastructure management streamlines processes, fine-tunes network performance and fortifies data security. This leads to quicker operations, a more responsive business, and heightened competitiveness.

    What advantages come from outsourcing IT infrastructure management?

    Entrusting IT infrastructure management to external experts offers companies valuable insights, substantial cost efficiencies minimized downtime, and the ability to scale as needed. This strategic outsourcing liberates internal resources, allowing businesses to concentrate on their core objectives and strategic endeavors.

    How can you select the ideal IT infrastructure management service provider?

    The right IT infrastructure management partner boasts a proven track record, deep expertise, and customized solutions. Choose a company that aligns with your business objectives, ensuring seamless operations and proactive support.

    In what ways does IT infrastructure management facilitate digital transformation?

    IT infrastructure management is the backbone of digital transformation, guaranteeing the reliable operation of digital tools and applications. This flexibility empowers businesses to remain nimble in an ever-changing tech environment, fostering innovation and a competitive edge.

    How does IT infrastructure management drive cost-efficiency?

    IT infrastructure management contributes to cost savings by reducing the risk of system failures, optimizing resource allocation, and implementing cost-effective technologies. It enables businesses to reallocate budgets for strategic growth and innovation.