The client is an Australia-based tech company that enables people to meet, collaborate, and share effortlessly and securely. They help improve team productivity through value-added technologies that leverage the power of Microsoft’s cloud platforms.
The client had initiated the implementation of ServiceNow in their organization using their in-house team but got stuck in between. They had a list of items they could not implement and needed support from a reliable partner.
Initially, the client thought they could implement the scoped document. But they lacked the expertise to carry out at-scale ServiceNow implementations. Yet, they were burning cash as they had already purchased the SN license.
Flatworld Solutions deployed the best project managers and skilled developers who coordinated daily with the client’s in-house team. We divided the scope into seven milestones and implemented ServiceNow as per requirement.
We leveraged the best ServiceNow resources in India, who worked during Australian business hours. It helped reduce project costs substantially while ensuring prompt implementations.
Certified ServiceNow developers and certified project managers with 10+ years of experience and a rich understanding of SN products like ITSM, ITOM, CMDB, and ITAM.
The Agile methodology was followed throughout the cycle of the project.
The client was satisfied with our professionalism, commitment, and technical expertise. They started the ServiceNow platform across the organization post our implementations.
Flatworld Solutions is a premier ServiceNow partner. We have years of experience helping customers implement the ServiceNow platform to smooth out their service deliveries and enrich user experience. From expert ServiceNow consulting to IT Service Management, IT Operations Management, and HR Service Delivery, we provide holistic ServiceNow solutions to help customers support and enhance their ongoing services and business administrations. Reach out to us to automate your IT processes.
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Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
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