What are the benefits of using ServiceNow IT Business Management services?

Partnering with a well-experienced ServiceNow IT business management service provider will assist in providing streamlined IT processes to your business, enabling improved visibility and control. This will also help you boost the agility and responsiveness of your business operations.

Why would you require your business's ITBM to be managed by ServiceNow?

ServiceNow ITBM allows businesses to align their operations towards goals and deliver products and services that are streamlined with strategic priorities.

How to select ServiceNow ITBM company?

ServiceNow ITBM implementation involves end-to-end digital transformation. Therefore, while looking for a ServiceNow partner, you should look for someone who offers to be an advisor, guide, and supports the long-term plans of your business.

How experienced is our team in providing ServiceNow ITBM?

With over 18 years of experience as a leading ServiceNow ITBM support solution provider, our team understands the unique requirements of businesses. It offers customized solutions to clients, enabling them to utilize the true potential of IT.

How to ensure the security of ServiceNow ITBM?

Information security is one of our highest priorities while delivering solutions to our clients. Our team of specialists aims to provide solutions that meet rigorous standards and compliance for security assurance.

Do we offer post-support and maintenance solutions?

Our team of experts provides regular support and maintenance services to ensure that our clients receive optimum quality solutions without hassles.

ServiceNow ITBM services - Flatworld Solutions

Navigating complex IT landscapes and aligning IT processes of ServiceNow software with your business objectives can be daunting. Fragmented processes often lead to inefficiencies and increased operational costs. Lack of expertise further complicates proactive issue identification and resolution, resulting in downtime and reduced service quality. However, with our ServiceNow IT Business Management Services, we provide comprehensive solutions to address these challenges.

Our experts streamline processes, optimize resource allocation, and integrate systems to enhance efficiency and reduce costs. We offer complete visibility into IT operations, enabling proactive issue resolution and ensuring uninterrupted service delivery. Moreover, our solutions empower organizations to adapt to changing technology landscapes and address cybersecurity threats effectively.

By leveraging our ServiceNow IT Business Management Services, organizations can experience numerous benefits. These include improved financial management, strategic planning, and project portfolio management. Real-time visibility and data-driven decision-making enable organizations to drive agility, enhance customer service, and achieve remarkable outcomes. Our tailored solutions empower organizations to focus on core competencies, improve service delivery, and fuel growth in today's rapidly evolving digital landscape.

Accelerate your business's agility to deliver exceptional services to customers!

ServiceNow IT Business Management Solutions We Offer

Streamline and gain a 360° perspective into your business's IT processes. Boost scalability and overall productivity with our customized ServiceNow IT business management solutions. These include -

Performance Analysis

Through real-time metrics and best practice charts, and KPIs, we help you analyze your business performance and service bottlenecks so that you can prioritize and focus on tasks vital to your organization.
Demand Management

By centralizing your business and service requests, our team of professionals assists in better understanding and forecasting your product and service demand, optimizing services, and prioritizing projects per the requirements.
Resource Management

Boost productivity by leveraging the expertise of our specialists to unveil the potential of the ServiceNow platform and get a detailed overview of all your business's resources.
Innovation Management

Leverage the expertise of our highly qualified professionals who understand the platform's capabilities, best practices, and industry trends to ensure improved efficiency, effectiveness, and innovation within the organization.
Project Portfolio Management

Get in-depth visibility into your business's work models and operations to handle capacity against demand and achieve organizational objectives.
Scenario Planning

Take the assistance of our experts to identify and assess potential scenarios, analyze its impacts, and develop robust strategies to navigate uncertainties and risks for your organizations.
Roadmap Planning

Let us leverage our expertise to conduct thorough assessments, gather requirements, analyze existing systems, and help you design a roadmap that aligns with your organization's business objectives.
Scaled Agile Framework

By outsourcing ServiceNow SAFe, focus on its primary responsibilities and strategic objectives while the service provider takes care of SAFe-related activities.
Agile Development

Outsource ServiceNow Agile Development to ensure smooth scaling of your organization's development capacity up or down as needed.
Application Portfolio

Enhance your critical decision-making processes by identifying all the applications used within your organization to track their usefulness and redundancy.

Other Services

ServiceNow Quality Management System
ServiceNow Patch Management
ServiceNow IT Financial Management
ServiceNow Portfolio Management
ServiceNow Problem Management
ServiceNow Contract Management
ServiceNow Service Portfolio Management
ServiceNow Windows Patch Management
ServiceNow Learning Management
ServiceNow Content Management
ServiceNow Request Management
ServiceNow Capacity Management
ServiceNow Configuration Compliance
ServiceNow Cost Management
ServiceNow Management Team
ServiceNow Marketing Service Management

Process We Follow for our ServiceNow IT Business Management Services

Get a quick view of our ServiceNow ITBM implementation strategies.

01. Understanding Your Requirements

As the first step, our team focuses on understanding our client's current and potential requirements

02. Designing and Customizing the Solutions

Once we have the requirement specifications, our team establishes a well-structured roadmap to customize our client's ITBM processes via data migration, integration, and quality assurance

03. Rolling out the Solution

As the final step, our professionals successfully transform the client's ecosystem with the desired IT processes to enhance operational efficiency. We also offer training and support to users for hassle-free functionality

Benefits of ServiceNow IT Business Management

Break off with ineffective testing and development processes, high IT costs, and a slower time-to-market with our comprehensive ServiceNow ITBM services. Here's what you can get by incorporating our solutions -

Lower Down Your IT Expenses

Abandon Irrelevant Apps and Processes

Better align your IT operations

Reduce Time to Market

Improve Your Business Strategies and Planning

Increase Business Outcomes

Industries We Serve

Software and Technology

Healthcare

Financial Services

Manufacturing

Retail and Consumer Goods

Energy and Utilities

Government & Public Sector

Why Choose Us as your ServiceNow ITBM Company?

By leveraging our years of expertise and cutting-edge technologies, we help our clients streamline IT business operations and projects to offer unmatched productivity. Continue reading to learn more about how collaborating with our services can provide your business with the following benefits -

Experience

Our team comprises highly experienced and well-trained professionals with extensive cross-industry experience. This helps us integrate your legacy applications and processes seamlessly on the ServiceNow platform to ensure uninterrupted work and productivity.
Customized Services and Solutions

If you are looking for a reliable partner who can help you leverage the full potential of ServiceNow IT Business Management, then the assistance and expertise of our professionals can serve you great help. We offer customized solutions to businesses, ensuring to meet their unique needs and requirements.
Global Delivery Centers

With multiple delivery centers across the globe, our team of specialists is well-equipped with the right resources to deliver quality solutions to clients within the promised time frame.
Complete Data Security

Our servers are fully encrypted and completely secured. Our stringent data protection measures ensure the utmost security of our client's data and business information.
24/7 Help and Support

Our customer service executives are available round-the-clock, 365 days a year, and ensure instant resolution of all queries and concerns.
Complete Peace of Mind

With us, you can be assured that only the industry's best practices are being implemented to resolve your business problems and meet your needs.
Cost-Efficient Prices

We offer ServiceNow IT Business management implementation services at competitive prices across geographical boundaries to ensure optimum client satisfaction.

ServiceNow Security Operations Services

Automate your security operations at speed with custom Security Operations (SecOps) services at cost-effective prices.

ServiceNow IT Operations Management Services

Streamline, simplify, and automate your organization's IT operations to enhance service visibility, availability, and agility.

ServiceNow HR Service Delivery Services

Customize the existing functionality of ServiceNow and ensure effective integration with your current systems with our ServiceNow HR Service Delivery Services.

ServiceNow CSM Services

Achieve customer loyalty by assisting them in a seamless transition from paid customers to brand evangelists with our ServiceNow CSM services.

Client Success Stories

FWS Delivered Customized ITSM ServiceNow Solution To Improve Catalog Workflows For a US-Based Client

We Delivered Customized ITSM ServiceNow Solution to Improve Catalog Workflows For a US-Based Client

An award-winning construction conglomerate in the US contacted our company to have their ServiceNow functionalities improved to newer standards. Our team delivered a custom ITSM solution enhancing the system efficiency.

FWS Provided Swift and Impeccable ServiceNow Integration Services to a Tech Company in Australia

We Provided Swift and Impeccable ServiceNow Integration Services to a Tech Company in Australia

The client was looking for a reliable and proficient partner for ServiceNow implementation for their company. We deployed the best project managers and skilled developers who coordinated daily with the client's in-house team.

Testimonials

We have worked with Flatworld Solutions on various projects and find that they provide quality service and expertise for our programming needs. It is rare to find a service provider with such professional consistency - they are a valued service provider to our business!

CEO,
Software Services and Advertising Company, South Africa More Testimonials »

At Flatworld Solutions, we are the technology leaders who empower businesses to achieve seamless digital transformation through ServiceNow IT Business Management (ITBM). By collaborating with us, you can access comprehensive tools that simplify management, ensure accurate tracking, and provide a unified management dashboard for enterprise-critical information.

Our team of qualified professionals specializes in integrating your existing business processes with the ServiceNow platform. Leveraging the latest infrastructure, analytics, and security paradigm, we drive superior performance by automating and digitizing your manual business processes. This adds agility and resilience to your operations, enhancing your business growth and efficiency. With our services, you can expect improved visibility and control, streamlined IT processes, and better alignment with your business goals.

Partner with us to transform and grow!