Flatworld Provided Email Migration to a Leading Home Mortgage Lender

Case Study on Email Migration to a Home Mortgage Lender

About the Customer

The customer is a home mortgage lender and offers a hassle-free method to prospective homeowners to compare and avail of the most favorable loan programs. They aim to give access to the best mortgage tools available online to customers.

Client's Requirement

The customer wanted to migrate their emails and related documents from Exchange 2007, Fileshare, and AD to Office 365 as the existing system was not very user friendly and lacked the features and functionality that the customer needed.

The Business Challenge

Our team at FWS had to face a few challenges while implementing the email migration project for the client. Some of the major challenges we faced were:

  1. They were on the lookout for a reliable service provider with the expertise to perform this task efficiently and cost-effectively.
  2. The client wanted us to hire some of the most skilled and experienced resources to work on the project within a short turnaround time.

The Solution

Our team at Flatworld Solutions had several meetings with the customer to gain a proper understanding of how their business worked, what were the areas they served, what their goals were, and so on. Once they were satisfied they had enough information, they drew up a blueprint to detail their plan of action. Keeping the customer in the loop the entire time, our team began the process of building a system that would take care of all the functionality they required.

  • They configured Office 365 and seamlessly migrated all the 350 user accounts and information.
  • We ensured that the passwords were synced; a single sign-on for emails and apps was also activated via AD connect.
  • Migrated AD to the new server from the old.
  • 350 user files were moved to OneDrive.
  • We provide post-migration support for any issues they may face.
  • The customer's system was merged with that of one of their divisions and designated a new unified domain controller.
  • Migrated two different exchange servers to Office 365.
  • Office 365 suite was installed for all users.
  • Our team performed this task in such a way as to ensure minimal disruption of work and zero loss of data.

The Result

Thanks to the new solution provided by the prolific Flatworld team, the customer has been able to save a significant amount of time and effort in the management of the email system. They now enjoy continuous, uninterrupted email service, and can focus on their core business. The customer is extremely happy with the dedication and professionalism displayed by the Flatworld team and was delighted with the cost-effective price.

Outsource Email Migration Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing the best quality email migration services and a gamut of other infrastructure management services to global clients. We have some of the most experienced and skilled email migration experts on board who can cater to all your requirements with ease. We leverage the latest tools and technologies while delivering top-notch services to clients.

If you are looking for a reliable and efficient email migration service providing company, then your search ends here. Get in touch with us today!

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