Digital Customer Support Services

Digital Customer Support Services

Effectively and efficiently enhance your customer support services in the digital domain by partnering with us at prices starting at $8/hour

Are you on the lookout for a company that can help you enhance your customer support services in the digital sector? Do you want help in attending to customer support queries and problems through mobile and web applications and other digital devices? If that is the case, then there is no better choice than Flatworld Solutions. When you need to have the best digital customer support options, FWS can help you out with beneficial strategies and comprehensive help.

Flatworld Solutions is a leading digital customer service providing company that has been assisting clients all over the world to develop solutions related to digital support. We have a team of talented professionals and robust technology to assist you with your needs. We will help you in providing ideal customer service options to make your call centre one of the best in the industry. Choosing to collaborate with FWS would definitely bring a lot of benefits to your company.

Digital Customer Support Services We Offer

Our services include -

  1. Chat Support

    Chat Support

    Customers are always on the lookout for instant replies and help in real-time that we can assist you in providing. With the help of our customer support options, you will definitely be able to deal with customers on chat in the best way.

  2. Customer Interaction

    Customer Interaction

    As a leading digital customer support provider, we have different interactive services with our digital agents that can help in strengthening the relations and communications with potential clients in order to ensure proper business growth.

  3. Social Media Customer Service

    Social Media Customer Service

    We have different social media customer service options for your digital customers. This way, your clients can easily get in touch with the agents and get all the help and support that they need in the first place.

  4. Video Chat

    Video Chat

    At Flatworld Solutions, we have reliable professionals who will ensure that your company is provided with important video chat services and that too at an affordable rate.

  5. Multichannel Support Services

    Multichannel Support Services

    We have been extending our support through different channels in the digital sector and hence you can rely on us to provide seamless customer support services to your clients.

Other Services You Can Benefit From

Why Outsource Digital Customer Support Services to FWS?

Outsourcing digital customer support services to Flatworld Solutions can provide you with a plethora of benefits which you can take advantage of. Some of the main reasons why you need to choose our company are mentioned below -

  • Best Infrastructure

    We have access to the best infrastructure in terms of quality tools and technologies, world-class office spaces, and uninterrupted network connections.

  • Affordable Rates

    When you choose our digital services customer support packages, you will be able to gain benefits from the flexible pricing module that we have for our clients.

  • High-quality Services

    We believe in providing quality and error-free digital customer services to global clients. We are an ISO-certified organization which ensures that you will receive the best quality services at all times.

  • Quick Turnaround

    We understand that the customers of your company want to have real-time services and hence we have made it our mission to offer quick turnaround times with our services.

  • Data Security

    We are an ISO/IEC 27001:2022 ISMS certified company which ensures that all your data is kept completely safe and not divulged to any third party without the relevant permissions.

Client Success Stories

FWS Provided Outbound Calling to an Event Management Firm to Confirm Attendee List

FWS Provided Outbound Calling Services to an Event Management Company

A US-based event management company from the US required professional outbound calling services. We trained 15 agents to provide highly efficient and professional services.

Read more
Flatworld Provided Cold Calling Support to a Contract Research Organization

FWS Provided Cold Calling Services to a Research Organization

A contract research organization specializing in capturing the interest of prospects and turning them into warm leads required cold calling services. We provided world-class services at cost-effective rates.

Read more

Testimonials

I have been using Flatworld Solutions for the past few months and am completely satisfied. They are very reasonably priced and do exactly what's asked of them.

Spokesperson, Travel solutions company in London More Testimonials »

Outsource Digital Support Services to Flatworld Solutions

Flatworld Solutions is a leading digital customer support company and has been offering seamless and high-quality solutions for over 20 years.

Contact us today to create the best plans for extending digital support to your customers.

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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