Flatworld Solutions Implemented ServiceNow for a Leading Provider of Workplace Solutions

Case Study on Implementation of ServiceNow for a Workplace Solutions Provider

The Client

The client is a leading provider of hybrid workplace solutions in the Asia-Pacific region. They enable people to securely and efficiently meet, collaborate, and share.

Client's Requirement

The client wanted the help of a professional and experienced provider of software solutions that could help them implement the ServiceNow solution.

Client's Challenges

The client was unable to track the incidents and didn't have proper data storage solutions. They were also using multiple tools and wanted a single unified solution.

FWS' Solution

Flatworld Solutions implemented ServiceNow for the customer with the below services and catalog items -

Created CMBD
IT Service Desk
Servers & Storage
Office 365
Network
Change Management Implementation & Customized work
ITOM Discovery Implementation with SCCM Integration
Integration Application

The Result

Our ServiceNow solution has unified the many disparate processes and led to significant gains in productivity and efficiency for the client. The client is very happy with our services.

Outsource ServiceNow Implementation Services to Flatworld Solutions

Flatworld Solutions is a leading provider of ServiceNow implementation services as well as a comprehensive range of other software development services to clients from across the world and industries. We have successfully helped numerous clients maximize productivity and efficiency while cutting costs and eliminating wasteful activities from their processes. Our ServiceNow implementation services are comprehensive and meticulously performed while adhering to all the best practices in the industry. Our services are also highly cost-effective and will be delivered on time, every time.