Our customer was an urgent care practice situated in Maryland.
The customer asked Flatworld solutions to handle their account receivables management. This customer was also facing other problems with billing, such as:
Our customer was planning on outsourcing all their billing work to us within a 2 months' time frame, if they were completely satisfied with our capabilities in handling their AR management. The team at Flatworld successfully carried out the AR management operations and the customer handed all their billing activities as promised.
We were asked to use a new software called AdvancedMD to carry out the customer's operations. The team at Flatworld was cross-trained over the phone to use the practice management software.
We took the following initiatives to improve the customer's productivity and collections -
Our customer was able to access the following benefits by outsourcing their medical billing requirements to Flatworld Solutions -
Please see the following graphs below -
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