Contact Flatworld Solutions for fast, reliable and cost-effective AR Calling Services. We will call, point out, and follow-up with the payers until your payment issue gets resolved!
Are you looking for resources who can work on a scalable pay to relieve you from the huge pile of AR bindings? If so, you must consider outsourcing AR Calling services to Flatworld Solutions (FWS). The financial situation of doctors, hospitals, chain of diagnostic/scanning centers, specialty clinics, etc., is critical to their survival and they can continue to provide services only after receiving full dues. Therefore, AR calling services is important for the continuity of a healthcare organization.
At FWS, we ensure that the AR calling process is conducted by a team of knowledgeable AR professionals who have extensive experience in accounts receivable calling services. They can call the insurance companies, point out the rejected clients, and follow-up with the payer until the payment is complete.
AR Calling Services We Offer
AR calling services are provided to the hospital and, in some cases, patient. Our AR calling services are focused on serving the needs of doctors, hospitals, diagnostic/scanning centers, etc. These healthcare providers have many rejections and denials for a number of reasons. A few services included in our AR calling service are -
Unpaid Insurance Claim Tracking
If you outsource AR calling services to us, you can get your entitled payment in the least possible time. Our professional AR calling team can help keep the average AR days low by carefully following up with the payer with respect to the patient's settlement sum.
Track Electronic and Paper Claim
The two main obstacles for which the hospitals usually face payments issue are rejection and denials. In an early stage, the insurance company checks for the medical service under the coverage of the patient. If the refusal is mainly due to errors, including date mismatch, partially filled out forms, etc., then, we can help you resolve them. Same is with the denials.
Our AR calling executives can handle the follow-up process allowing you to successfully track every paper and electronic claim. Thus, helping you speed up the payment process.
Patient's Collectible Handling
If you are not able to duly follow up with the insurance companies for the claim settlement and payments, then, you can outsource accounts receivable calling services to us. We can help you collect payments and declutter your huge stock of AR binding.
Generate AR Reports
When you decide to outsource AR Calling services to us, we can generate monthly/quarterly/annual financial report for AR, payments, etc. It will assist you in segregating the collectibles from the non-collectibles, etc.
AR Calling Services Tools We Leverage
The tools we use help us advance your organization's cash influx by making the AR calling process faster, reliable, etc. Some of the tools we use are -
At FWs, our AR callers will contact the insurance company and follow-up with them until payment is done. We also perform prior authorization and check the CPT code to see if the medical procedure is available for the patient or not. The payer specifies the authorization code and using that and the corresponding expiration date to diagnose, the patient will get the treatment. By outsourcing AR calling services to us will help you avail the following benefits -
FWS is ISO 9001:2000 certified and adheres to 100% compliance with HIPAA standards that ensure implementation and adherence with all necessary security measures in a physical and operational environment.
We are stringent with our security measures and train our employees regularly to update them with the volatile federal laws related to the confidentiality of the protected health data. That is why we have robust servers and use only FTPs to download or upload files.
We have 24*7 working delivery centers across five global locations that push us to provide fast, secure, and reliable AR calling solutions. We also promise that our agents will be available over call, email, message, whether you work around the world or at home.
Our offices and delivery centers have the modern infrastructure and systems needed to deliver high-quality AR calling services. Some of the state-of-the-art infrastructure facilities include, VPNs enabled systems, independent Internet leased lines, more than 200% power backup, and so on.
By choosing us as your AR calling services partner, you can save yourself from the monotony of AR calling. This will give you more time to focus on your core skills and better serve patients.
We provide a dedicated quality control team to audit and validate the AR calling operation, which enables us to exceed 98% accuracy for all kinds of healthcare support services.
Ease of Scalability
We have the apt volume of capable resources to scale up or down the AR calling services anytime you want. You can rest assured that your business needs will be taken care of.
We have more than 300 experts working in various sorts of healthcare support operations. Our AR calling analysts have over 10 years of individual work experience. Thus, with their expertise, they can ensure a stable cash influx helping you revive and streamline the financial well-being of your hospital.
Customer Success Stories
Healthcare Accounts Receivable Services
A leading client was looking for a reliable partner who could provide error-free accounts receivable services. We provided the services and helped them improve their cash flow.
Outsource AR Calling Services to Flatworld Solutions
We have been working with you for 5 years and have seen significant results during this time. Starting with an Impact Analysis, our net revenue has increased consistently while our billing and administrative costs have been reduced by 17%.
In addition, we work across all the time zones through our global delivery centers that enable us to provide high-quality AR Calling services. If you are looking for a low cost, competent and consistent AR calling service, please contact us.