Dental Insurance Verification Services

Outsource Dental Insurance Verification Services

Insurance companies are obligated to honor dental invoices when claim submissions include verified and factual data that meets their claims criteria. But if your office is unaware of the complex regulatory compliances and insurance details exclusive to dental practice, you may risk facing many unexpected outcomes that include high AR, low collection, frustrated patients, and myriad of challenges in reimbursement.

We, at Flatworld Solutions, can mitigate your worries by ensuring that your practice gets paid on time and your patients become referral sources for growing your brand value. Before getting started, we begin analyzing the problem plaguing your front office teams. Since insurance verification is resource-intensive, it is best to outsource dental insurance verification services to us than keeping your professionals tied up to the drudgery of dental insurance verification.

Dental Insurance Verification Services We Offer

With an increase in the number of dental insurance holders, it is taxing for small and mid-sized dental practice firms to keep up with the ever-increasing demand for dental insurance verification. The desperation to pace up only compounds the problem. This is where we come in. At FWS, we proactively verify the patient benefits, policy coverage, and details to ensure that the information is up-to-the-minute and accurate. We coordinate with insurers to get detailed information and make a side-by-side comparison with the reported values. Once we validate patient's dental insurance you can present a custom treatment plan along with estimated cost and co-payment options. The services we offer as part dental insurance verification are as follows -

Plan type & coverage information

Plan type &
coverage information

The effective date of Policy

The effective
date of Policy

Pre-authorizations & Patient referrals

& Patient referrals

Treatment & claims history

& claims history



Payable benefits

Payable benefits

Plan exclusions

Plan exclusions

Policy status

Policy status

Mailing address

Mailing address

Co-pay option

Co-pay option



Dental Insurance Verification Services Process We Follow

Most patients and healthcare practices find it difficult to interpret the obfuscated dental plans that have exclusions, tricky service benefits, as well as perplexingly worded terms and conditions. Dental insurance verification is the cornerstone process to dodge bad patient experience and payment complications. By choosing our dental insurance verification services, you can leave your worries to us while your front office teams handle other management functions. The steps involved in dental verification services are as follows -

Scheduling Patient Registration  

01. Scheduling/ Patient Registration

Using predetermined scheme in patient account management system we create a schedule that will mesh the patient registration with revenue cycle management

Coverage Assessment  

02. Coverage Assessment

By persistently phoning the insurer we will check if the applicant has merits to qualify for a dental procedure and notify patients on what will be covered and what will not

Insurance Pre-authorization  

03. Insurance Pre-authorization

We will pre-certify notes, benefits information, and plan details in the account management system to confirm the estimated out of pocket expense to be borne by the patient

Notifying Policy Exclusion  

04. Notifying Policy Exclusion

We will compare the plan coverage with the provider's service and if there are exclusions not covered by the insurance plan it will be flagged and reported to patients before rendering the service

Why Choose Dental Insurance Verification Services from Flatworld Solutions?

With 18 years of experience, we continue to reign as a leading dental insurance verification company taking the burden away from your front office team. We run comprehensive verification on claims submission against insurer's criteria to check if their patient is qualified for the service and what portion of the service cost will be borne by them. You can save your time and money in a big way by not owning the infrastructure or a dedicated team to run the verification. There are more benefits on the way when you outsource dental insurance verification to experts like us -

  • Certified Dental Insurance Verification Company

    All of our healthcare services are HIPAA compliant and meet the recommended guidelines of the international organization for standardization. Therefore we are ISO 9001:2015 certified for providing exemplary services to boost your practice's performance and client satisfaction.

  • Data Security

    FWS's data security policy meets the guidelines of the information security management system. For this reason, we have earned ISO/IEC 27001:2013 certification. Ours is an enterprise that you can trust while sending confidential clinical data and other project related files and documents because we employ the best security measures to prevent unauthorized members from handling confidential data.

  • High Accuracy and Quality Service

    We have a team of quality analysts who verify the accuracy of final output format from medical data entry services and its adherence to compliances. It is our goal to make sure that your team can seamlessly utilize our converted digital files to provide efficient patient care.

  • Short Turnaround

    From providing a full benefit information to checking compliances we finish the verification in the shortest time so that your patients will be less frustrated waiting for services to reach them. With a short turnaround, you can also enjoy shorter AR and collections can be sped up with faster and successful dental insurance verification.

  • Scalability

    It is our goal to be prepared for an increase in patient inflow. With more patients being insurance holders, we reduce bottleneck in the verification process. If you are ready to scale up we are ready to support your practice by pacing up our process rate to maintain an equilibrium in revenue management functions and patient care.

  • Specialized Dental Insurance Verification Experts

    We have a team of 200+ insurance verification experts with specialization in the dental domain. With a broad understanding of the insurance provider's rules and coverage, we can complete verification with precision so you can plan the procedure accordingly.

  • Pocket-friendly Pricing Options

    The dental insurance verification services we offer are custom solutions that will help dental hospitals, individual practitioners, and clinics to get past the hurdles in the insurance process. With flexibly priced services you can choose our service that fits within your budget than relying on ballpark figures provided by other vendors.

  • Single-point Contact

    You can always reach us without time zone constraints through a dedicated representative who will collaborate with dental insurance verification professionals to keep track of the progress. By staying on top of the dynamic insurance ecosystem we limit the risk of non-payment and short pay through our high-insurance verification services.

  • Modern Infrastructure

    Our infrastructure is housed with the latest technology and talents with access to powerful insurance verification tools. With experienced human operators, we verify every reported dataset in documentation to prevent you from being overwhelmed by financial liabilities.

  • Secure Data Exchange

    Sending project-related files and data from your end to ours is safe and easy because have a highly secure FTP and VPN that facilitates data movement without concern.

  • Round-the-clock Availability

    You can experience our friendly support by phone, email, and web chat for successfully understanding and resolving your issues on a real-time basis.

Client Success Stories

FWS Provided Insurance Eligibility and Verification for Telemedicine Provider

Flatworld Provided Insurance Eligibility and Verification Services to a Birth Control Telemedicine Provider

Flatworld Solutions was approached by a telemedicine provider from the US to verify the eligibility of people applying for medical and pharmacy insurance before medications could be dispatched.

Read more
FWS Processed Over 3000 Encounters for a Group of Physicians from Indianapolis

FWS Processed Over 3000 Encounters Related to Rehabilitation Care for a Group of Physicians from Indianapolis

FWS processed 3000+ physician encounters for the client. Our expertise in healthcare BPO resulted in the on-time completion of the task leading to a 20% increase in savings.

Read more

Outsource Dental Insurance Verification Services to FWS – Leader in Healthcare Outsourcing


After several days of monitoring encounters, I believe your team has done a great job and we are ready to hand over the task of approving the encounters. I truly appreciate how smooth this process has been. Keep up the great work!

Healthcare Service Provider, USA
More Testimonials »

Being a leader among dental insurance verification companies and an ISO certified healthcare BPO service provider we have outshined all competitors by a huge margin since 18 years of our existence. With a zeal for serving clients with not just a solution to their problems but also a memorable service experience, we have continued to excel in every way by touching more healthcare providers through dental insurance verification services. With global centers across many international locations, we are more capable to end your payment woes.

At Flatworld Solutions, we selectively choose insurance professionals who are most likely to add value to your practice by curbing the risks that can arise due to improper verification of the patient eligibility. We also offer other healthcare BPO solutions such as insurance eligibility verification, account receivable services, revenue cycle management, and more.

Get in touch with us if you require high-quality dental insurance verification services to optimize patient experience and AR.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Read our Policy.

Info Email


Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bangalore - 560 043

#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bangalore - 560 077

Corporate Court, #15, Infantry Road,
Bangalore - 560 001

Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase, Bangalore - 560 078


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

AHIMA Healthcare Convention 2016 Read More

Dental Insurance Verification Services FAQs