Outsource Patient Onboarding Services

Patient Onboarding Services

Build the right first impression of your facility and set the tone of your services right for your patients by choosing our patient onboarding services. Prices start at $1280 per FTE per month

With the increase in patient visits to hospitals every year, healthcare systems feel overburdened when performing day-to-day operations, right from patient onboarding to treatment planning and planning follow-ups. However, this exponential rise in patient visits cannot slow down the process of your healthcare organization or impact its efficiency negatively. An estimated one billion yearly patient visits depict how healthcare centers are put through immense pressure of having to offer the best of services without any compromises. Doctors, nursing specialists, and other professionals are all burdened with handling their core responsibilities. And one of the biggest challenges for hospitals is to offer exceptional patient onboarding experience to assure patients that they are availing the highest quality healthcare services. And this calls for the need to partner with a professional patient onboarding service providing company like Flatworld Solutions (FWS).

Flatworld Solutions is a pioneer in offering unparalleled patient onboarding services that help healthcare organizations tackle some of the biggest challenges so that the different teams and professionals can focus on their core responsibilities and operations without worrying about the patient onboarding process. When you partner with an experienced patient onboarding service provider like Flatworld Solutions, you get to work with experts from the industry to help you achieve your business goals.

Patient Onboarding Services We Offer

Some of the biggest challenges that healthcare practices face when it comes to the process of patient onboarding are lack of patient information, waste of time, and medical errors. When you're under the pressure of onboarding too many patients while being understaffed, medical errors are bound to take place and you might miss out on important information about the patient. This can severely challenge your productivity as a healthcare system and bring down your efficacy. Flatworld Solutions offers comprehensive patient onboarding solutions that can help you prevent such incidents.

Our patient onboarding solutions include -

  1. Providing Structured Information

    Providing Structured Information

    We are equipped with the technology and tools that are designed exclusively to solve the challenges associated with the patient onboarding process. We can help our clients by transforming charts that are unstructured into actionable data by providing structured information that helps in the medical process.

  2. Health Records Assembling

    Health Records Assembling

    We assemble the health records of the patient and index them to make them accessible on the provider's EHR. With our patient onboarding services, forms can be filled using automation tools along with e-signature, and you can expect enhanced performance and efficiency while ensuring that your patients are satisfied, thus increasing patient loyalty to your healthcare services.

Other Services You Can Benefit From

Why Choose Flatworld Solutions for Patient Onboarding Services?

When you outsource patient onboarding services to Flatworld Solutions, several advantages differentiate our services from others in the industry. To begin with, we are a patient onboarding service providing company with over 20 years of experience that gives our services an edge over our competitors. And with that, we also have a team of professionals who are experienced and possess expertise in ensuring the process of patient onboarding is carried out in the most systematic and streamlined manner. With that said, the following are the advantages of outsourcing patient onboarding services to Flatworld Solutions -

  • Affordable Solutions

    Our patient onboarding services are not only efficient and high-quality but also come at competitive, highly cost-effective rates. When you outsource patient onboarding services to us, you can save 40 to 50% of costs. And with that, whether you are a large-scale healthcare practice or a small-sized hospital/clinic, the budget will never be a constraint for you. Get in touch with us to get a quick estimate.

  • HIPAA-Compliant Services

    Being a HIPAA-compliant and an ISO-certified patient onboarding service provider, we take confidentiality and data security very seriously. We strictly adhere to all the legal regulations and policies concerned with data security to ensure that sensitive patient information, as well as hospital information, stays completely confidential and safe with us.

  • Quality Guarantee

    We have a team of quality assurance experts who are dedicated to ensuring that the whole process of patient onboarding is optimized such that there are no errors or inconsistencies. Our team of quality assurance professionals constantly monitors the team and ensures compliance with all international medical standards.

  • Scalable Services

    Our patient onboarding services are scalable, thus making our services the kind of solution you might need to meet the challenges in your healthcare management system. Whether you have a greater number of patients visiting on a day-to-day basis or a sudden fall in peak requirement, we are here to take care of your upscaling requirements with adequate resources and manpower.

  • Quick TAT

    With a large team of efficient and capable professionals, we assure you that all the information about patient onboarding will be delivered to you promptly, thus ensuring you have access to critical data when you need it. We give you complete assurance that we offer time-bound services without compromising on the quality of the solutions.

  • Single Point of Contact

    When you outsource patient onboarding services to us, we assign a project manager so that you can get in touch with them for all your queries and questions. The project manager serves as a single point of contact, thus minimizing confusion.

  • High-Quality Infrastructure

    We strongly believe that a well-established infrastructure makes a huge difference when it comes to the quality of services. Thus, we work in a modern office space that is equipped with all the tools, technology, and software needed for flawless operations. We also have an uninterrupted network and complete power backup.

  • Global Delivery

    We offer offshore patient onboarding services that are available around the clock. Thanks to multiple delivery centers that help us offer time-bound patient onboarding services that characterize top-notch quality.

  • Round-the-clock Support

    If you have any queries or confusion about our services, you can reach out to us via different channels of communication such as emails, calls, social media pages, or the live chatbox on our website. We will ensure that we get back to you with the information that you need in a short period.

Client Success Story

FWS Provided Patient Onboarding Services to a US-based Healthcare Provider

FWS Delivered Patient Onboarding Services to US-based Healthcare Provider

A reputed American healthcare firm looking for reliable patient onboarding services. Our team of professionals provided the healthcare provider with outstanding services and value for money.

Read the case study
FWS Provided Teleradiology Services to a Fremont-based Medical Imaging Provider

FWS Delivered Timely and Accurate Teleradiology Solutions to a US-based Medical Imaging Firm

A leading American medical imaging provider required the help of professionals to reduce their teleradiology backlog. Our team provided high-quality services and reduced the backlog to zero.

Read the case study

Outsource Patient Onboarding Services To Flatworld Solutions


I cannot thank you enough for the superb quality services you have provided! Thank you a million times!!

MD, Endocrinology office of physicians, Houston, Texas More Testimonials »

As a healthcare organization that strives to maintain the highest form of quality in the services offered, you would naturally want to get your patients off to a good start with an impressive patient onboarding process. However, with hundreds of patients visiting your healthcare practice daily, you can easily feel overburdened and pressured in achieving such targets when onboarding patients. This is when our specialized, high-quality patient onboarding services, here at Flatworld Solutions, can be a life-savor for you. A HIPAA-compliant company with a track record of success and complete client satisfaction, we bring you our systematic and quality-controlled patient onboarding services that will set the right impression in the eyes of your patients about your medical services. Thus, when you work with us and outsource patient onboarding services to us, you can be assured that you are signing up for top-notch services.

Contact us now to outsource patient onboarding services at budget-friendly rates!

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
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  • ARI
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