Is your firm looking for accurate and professional nurse telephone triage healthcare advice? Are you on the lookout for skilled nurse triage call center experts who can take care of all your needs? Then the best way to optimize revenue and have staff share information is to outsource nurse telephone triage services to a reliable nurse telephone triage service provider.
Flatworld Solutions services is a premier nurse telephone triage service providing company that takes care of all your triage needs with ease. We have some of the most experienced and knowledgeable experts on board who can provide you with expert-level competent nurse telephone triage you need to help guide customers and clients through their toughest times.
Nurse Telephone Triage Services We Offer
With over 20 years of experience, Flatworld Solutions is one of the leading providers of nurse telephone triage trial services to clients around the world. We have gained valuable insight into the nurse telephone triage domain by working with our clients and applying these insights to our business model. This allows us to better understand each client's unique requirements and formulate services for them that suit their needs. Some of the key nurse telephone triage solutions we offer include -
Initial Call Handling Services
Our trained healthcare specialists take the initial call that a patient makes. They have good listening skills and they know how to discern what the chief complaint is. They will then route the call to the appropriate department or take down a message. If there is any inaccuracy, this can lead to loss of time, so our specialists are careful when writing messages down.
Priority Sorting Services
FWS' nurse telephone triage professionals perform the triaging, which is to sort the calls based on priority. This cannot be done by just anyone but needs to be carefully evaluated by someone who has been trained in medical procedures and who can tell if a situation is indeed an emergency or not. Using the set criteria, FWS' nurse telephone triage professionals do their part in making sure that each important call gets acknowledged appropriately.
Other Services You Can Benefit From
Why Choose FWS for Nurse Telephone Triage Services?
Outsourcing nurse telephone triage services to Flatworld Solutions can give you access to a series of benefits that you can take advantage of. Some of the key factors for you to choose us as your nurse telephone triage company are listed here -
Our pricing is super affordable and comes with a wealth of benefits that will fit your budget and business growth needs. We'll work with you to find the best possible solution for your unique situation.
FWS is an ISMS-certified company. This means the information you share when working with us will be protected and kept confidential.
We make sure to obtain a signed HIPAA agreement from our clients before receiving any confidential patient information.
We know the importance of having good infrastructure, and we have access to world-class office spaces and nurse telephone triage software, and other tools that help us provide our customers with great service and a better overall experience.
When you choose to partner with us for online doctor triage solutions, we will assign a dedicated project manager to you. This manager will be the single point of contact for all your needs.
Superior Quality Services
Our company is ISO-certified, which means we're committed to delivering solutions that meet our customers' needs and help make their businesses run more smoothly.
Quick Turnaround Time
We have a diverse team that operates dynamic delivery models and can offer nurse telephone triage solutions across the globe within a quick time.
We have the required bandwidth, skills, and experience to triage telephone calls and respond to their needs on a full-time basis.
Our team has some of the most experienced and skilled telephone triage solution specialists who can assist you in meeting all your requirements.
Our professional teams of sales, customer support, marketing, and project management are available at any time via email or phone to answer your queries.
Customer Success Stories
Medical Billing Support to a US-based Client
A well-known US industry client was searching for a reliable medical billing support service provider. Our team at FWS came up with cost-effective solutions.
Automation of STAT Reports for a Barbados-based Client
A Barbados-based leading organization was looking for a reliable STAT report automation service provider. They came to us after hearing great feedback from our previous clients and we were able to deliver top-notch services to them timely.
I want to thank you both for the great job you are doing. I could not be happier with my decision to work with you. I am looking forward to our continued relationship and growth. Thanks again.Owner/President, Medical Billing Solutions Company, California, USA More Testimonials »
Outsource Nurse Telephone Triage Services to Flatworld Solutions
Flatworld Solutions has been a reputed and leading provider of the best quality nurse telephone triage services and other teleradiology services to clients around the globe. We have some of the most experienced and skilled telephone triage assistants available to deal with any triage situation. They have the latest tools and technologies that help them deliver excellent customer service to clients while using tried and true methods as well, which ensures your money is spent wisely.
Are you looking for a reliable and cost-effective nurse telephone triage service providing company? Then your search ends here. Get in touch with us today!
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