Healthcare Support Services for Medical Billing Companies

Outsource Healthcare Support Services for Medical Billing Companies

The successful management of the back-office functions has become the primary concern for a medical billing company. Are you also experiencing difficulties to streamline your facility's back-office functions? If yes, then you can recuperate your medical billing company by outsourcing back-office support services for medical billing companies to us at Flatworld Solutions.

Flatworld Solutions, a leading provider of healthcare back-office support services for medical billing companies has helped several global clients to manage their day-to-day administrative operations. We can also assist you in setting up a healthy process to eliminate the revenue loss, bad debts, etc.

Healthcare Support Services We Offer

Through our healthcare support services, we pay unprecedented attention to the support process, methods, and customer services which makes us unique from other providers. We provide an extensive range of healthcare back-office support services. Some of them are -

  1. Revenue Cycle Management

    A streamlined revenue cycle management (RCM) process is the pre-requisite for a healthy cash flow in a medical billing company. We have more than 300 experts who can provide support services for medical billing companies by leveraging the modern tools and by following the guidelines of HIPAA. We can record, store, and dispatch the claims and make your RCM process systematic.

  2. Medical Billing & Coding

    With our medical billing & coding services, we can provide quality medical billing and coding experts who can reduce your current medical billing & coding operational costs to an amount of 40%. Apart from accurate billing & coding, our back-office healthcare support services experts can follow up with the payers on pending claims, find out the exact reasons for claim denials, track the receivables, and initiate collections.

    Our team of AAPC-certified medical coders is adept in coding the medical procedures, diagnosis, medical services, etc., with the appropriated medical codes. They use the standard coding rules & guidelines, including CPT, ICD-10-CM, and HCPCS Level II, etc.

  3. Account Receivables Management & Follow Up

    We can help you with account receivables management by initiating the collections, pursuing the payers for the pending claims, tracking the outstanding amount, and finding out the exact reasons for denials.

  4. Denial Management

    We have a skilled team of denial management resources leverages the latest technologies to manage the claim denials. They can provide you with the insights on the denials, its numbers, and the reasons, and they can also fix those.

  5. Medical Claims Processing

    Our medical claims processing solutions consist of a wide range of services, which includes patient demographic entry, document scanning, claim adjudication, claims follow-up, preparation of EOBs, submitting and filing claims, etc. Through our medical claims processing services, we can assist you to minimize the numbers of claims rejection.

  6. Medical Claims Adjudication

    At FWS, we offer claims adjudication services on par with the international standards and have extensive expertise in dealing with the insurance carriers and TPAs as well. A few types of claims that we can adjudicate are -

    • HCFA 1500
    • CMS 1500,
    • UB92
    • UB04
    • Enrollment Forms Processing (EFP)
    • Dental Claims
    • Correspondence
    • Vision Forms, etc.
  7. Insurance Eligibility Verification Service

    We always keep ourselves updated with the developments in the healthcare plans and policies. That is why our healthcare back-office support services have helped several global clients in streamlining their medical billing company. With our insurance verification services, our team can verify/check the following -

    • Co-pays & Co-insurances
    • Effective date
    • Policy status
    • Claims communication address
    • Payable benefits
    • Deductibles
    • Plan exclusions
    • Insurance plan type coverage benefits
    • Referrals & pre-authorizations
    • Lifetime maximum, etc.
  8. Medical Transcription

    We have more than 10 years of experience in providing medical transcriptions services for the medical billing company and possess exceptional proof-readers, quality associates, editors, and transcriptionists, who can transcribe accurately and enter the transcribed data/info into your system. Our medical transcription services include -

    • Neurology Transcription
    • Pathology Transcription
    • Radiology Transcription
    • HL7 Transcription
    • Emergency Room Transcription
    • Discharge Summary Transcription
    • Psychiatry Transcription
  9. Medical Records Indexing

    We can accurately scan and index your medical billing company's records that will enable you to unclutter your office space and save time. We are skilled in indexing the following records -

    • Insurance bills & information
    • Patient records
    • Medical reports
    • Patient demographics charts
    • Healthcare BPO provider notes
    • Medical charts
    • EOBs
    • Health insurance ID cards
    • Clinical history, etc.
  10. Healthcare Analytics

    We can provide you with real-time insights and analysis into your current healthcare support functions. This way, you can check your company's productivity and find out the exact dues, overpayments, etc. We can identify the gap areas and help you set up an entire range of healthcare analytics tools & solutions. A few of the services that come under our healthcare analytics include -

    • Healthcare Predictive Analytics
    • Real-time Medical Data Analytics
    • Modeling and Optimization
    • Business Intelligence
  11. Healthcare Software

    Flatworld Solutions is a prominent partner that provide back-office support for medical billing companies and have a plethora of coders, developers, designer, and testers, etc. Our software experts can design and develop healthcare solutions. A few of them are -

    • Electronic Medical Record (EMR)
    • Impact Analysis Software
    • Claims processing software, etc.
  12. Data Entry Services

    At FWS, we have the exact amalgamation of people and systems to offer an extensive range of medical data entry services. Some of the services include -

    • Online data entry
    • Document management systems
    • Image data entry services
    • Data extraction services
    • Data capture services
    • Database development
    • Data enrichment services
    • Book data entry services
    • Offline data entry services
    • Copy paste service
    • Database migration services
    • Directory services
    • Document data entry services
  13. Healthcare IT

    We can provide solutions that will help you automate the medical billing & coding at your facility. We can update and upgrade your in-house systems and also support you with its maintenance and migration, etc.

  14. Healthcare Consulting

    We have a special team of consultants who are skilled in handling all sorts of healthcare related consulting. Our consulting solutions include the consultations on transcription, medical data security, analytics, medical claims processing, delivery systems, etc.

Tools We Use to Provide Healthcare Services for Medical Companies

At FWS, we believe in the best blend of tools and people and leverage both the manual & automated systems to provide healthcare support services for medical billing companies. Some of the tools are -

Accumed AllegianceMD Applied Epic Azalea Health Billing Pro ClaimCenter Claimscape ClaimXperience CMI Accounting ClaimZone Manager eClinicalWorks ECLIPSE EDI Smart Reader FG Receivables Manager HiPPA Claim Master HPlusPro Insta HMS Kareo Billing Medisoft MedLook Navicure NolaPro Practice EHR ProviderSuite Quantum Invoicing R16 SlickPie Snapsheet Xero

Why Choose Flatworld Solutions for Healthcare Support Services?

We have been in the healthcare support services for almost two decades now and have gathered the required experience & know-how of the healthcare industry. A few advantages of choosing our back-office support services are -

  • HIPAA Compliance

    FWS is an ISO 9001:2000 certified company that strictly follows all the HIPAA & HL7 guidelines. The medical records are accessed only by the personnel who have authentic user credentials and each file's access is on the need basis. No two experts can access the same folders.

  • 100% Information Security

    FWS has been accredited with the ISO/IEC 27001:2022 certification. It makes us adept in protecting your data and information with proper systems and process.

  • Experience

    Our healthcare support services experts exceed 300 in capacity and our combined management experience have crossed 100+ man-years. Thus, then you outsource healthcare support services for medical billing companies to us, you can expect only the best.

  • State-of-the-art Infrastructure

    Our offices are equipped with the latest tools and infrastructure facilities essential to render healthcare support services. We have a firewall & intrusion detection system, cutting-edge IT redundancies, 200% power backup, secure VPN technology, autonomous Internet Leased circuits, etc.

  • Multiple Global Delivery Centers

    Through our five-different delivery centers, we can reach our global clients easily and gather their requirements at their location. This way, we can offer world-class healthcare support services.

  • 24/7 Availability

    We are available 24/7 and provide round the clock support. Our healthcare support services agents can be accessed at any time during your work hours, regardless of the time-zone variance.

  • Ease of Scalability

    If you want to spike the deliverables, we can do that for you. We have the necessary amount of resources and infrastructure to scale up your demands.

  • Single-point of Contact

    We provide individual attention to each of our clients when they partner up with us for the healthcare support services. We will arrange a dedicated resource who will be your one-point contact and provide you with the developments of the project.

  • Quick Turnaround

    We plan the healthcare support services in advance that allows us to stick to it and eliminate any delays. Furthermore, we have many expert resources who can efficiently any deadline pressure, if that happens.

Outsource Healthcare Support Services to Flatworld Solutions

As a healthcare back-office support company, Flatworld Solutions has been leading the market with its healthcare support services for medical billing companies, RCM, Medical Billing & Coding, Medical Claims Processing, Denial Management, AR Management & Follow Up, Claim Adjudication and a plethora of other healthcare support services.

Our healthcare support team comprises skilled medical billers & coders, reimbursement specialists, insurance experts etc. They can improve your facility's cash influx and streamline the back-office operations. If you are looking for an affordable, reliable and accurate healthcare support services, then, look no further. Get in touch with us today!

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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