Accounts Receivable (AR) Follow-up Services

Accounts Receivable Follow-Up Services

Healthcare providers are constantly under pressure to deliver the best service and face several challenges such as long receivable cycles. This delays the revenue, fatigues the billing teams, frustrates the financial management and destabilizes the cash flow. By outsourcing account receivable follow-up services to an experienced service provider business can overcome these challenges, reduce costs, and save on manpower.

We understand that absence of structured process makes medical billing and coding companies lose a lot of money; therefore, at Flatworld Solutions, we help such companies streamline their accounts receivable follow-up processes and generate better revenues. Our aim is to reduce the AR process time by regularly following up on the outstanding claims.

AR Follow-up Services We Offer

We have a highly experienced and expert team of medical coders and financial experts working together to help clients with their AR follow-up services. Some of the key services we offer include -

  • Medical Accounts Receivable Follow-up

    Our financial experts will follow-up all the pending claims, investigate claim denials, initiate collections, track receivable balances, and also track down other payments that are due. This will help in increasing cash flow and reduce the number of AR days.

  • Accounts Receivable Recovery Services

    We can efficiently detect and identify different medical billing scenarios which result in non-payment of dues and help you resolve those problems to get more number of claims paid.

  • Financial Reporting

    We help healthcare companies in preparing different types of financial reports, including monthly analysis of the problems that cause claims denial. We help you to distinguish between collectible and non-collectible amounts and also identify coinsurance and the respective deductible amounts to the correct payers and bill them accordingly.

  • Insurance Follow-up

    We understand how much money is lost by healthcare providers due to the lack of follow-up with insurance companies. Our insurance follow-up services are designed to ensure timely payments of claims. Our team has the required skills to aggressively follow-up on all accounts.

  • Clean-up of Old AR

    Oftentimes, healthcare providers have large numbers of unresolved AR either through insufficient follow-up skills or lack of manpower and poor management leads to a huge backlog. Our team of AR follow-up experts can help you strategize and clear the backlogs within a quick turnaround time.

Software We Leverage

We believe in providing our clients with the best possible AR follow-up services within a quick turnaround time, without affecting their internal schedules. To make it possible, we make use of the best accounts receivable software and technologies which include, but are not limited to -

NextGen healthcare Kareo Billing & EHR eClinicalWorks AdvancedMD brightree medisoft Athenahealth MediTouch athenahealth Billing & EHR AdvancedMd Billing Epic Billing AdvantX Billing CareCloud Billing Centricity Lytec Billing Misys Modernizing Medicine Billing & EHR Nex-tech Billing & EHR Proclaim Pulse SequelMed TotalMD Billing

Other Services You Can Benefit From

Why Choose FWS for AR Follow-up Services?

Flatworld Solutions has been in the industry for more than a decade and has served clients across different domains. Our multi-domain industry experience and continuous service improvement measures have helped us provide our clients with better services every time they partner with us. Some of the reasons for you to outsource accounts receivable process to us are -

  1. Cost-effective Pricing

    We provide quick and efficient medical accounts receivable follow-up services at highly cost-effective rates and help clients improve their cash flow

  2. Financial Data Security

    We have the necessary data security policies in place and sign confidentiality agreements with the client to ensure that all their critical financial data remain completely safe with us

  3. HIPAA Compliance

    When you outsource to us, we sign a HIPAA agreement which assures you that the patient and treatment data is not divulged to any third party firm

  4. Highly Accurate Services

    We ensure that all your receivables are checked thoroughly on a regular basis and all the accounts are updated with the latest data to prevent outstanding claims from going unnoticed

  5. Quick Turnaround Time

    We understand that time is money. Hence, we provide our services within a quick turnaround time and ensure that your schedules are not affected

  6. State-of-the-art Infrastructure

    Our team of financial experts has access to state-of-the-art infrastructure, which enables them to provide highly efficient services for global clients

  7. Information Security

    We are an ISO/IEC 27001:2022 Information Security Management System (ISMS) certified organization which ensures that all the data is completely safe

  8. Single Point of Contact

    We assign a dedicated project manager when you outsource to us who will be a single point of contact and will keep you updated at every stage of the project

Avail Our Medical Billing and Coding Specialty

AR follow-up is one of the key steps in the medical billing & coding. At Flatworld, we not only have the skills, expertise, and resources to provide diverse services like insurance eligibility verification, denial analysis, payment posting, claims submission, etc., but can also help you reduce operational costs, follow-up on outstanding claims, collect pending dues, and consequently keep the cash flowing.

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Client Success Story

Case Study on Medical Billing and Accounts Receivable Management

Case Study on Medical Billing and Accounts Receivable Management

We helped a Maryland-based urgent care practitioner to bring down the average AR days from 34 to 23 and increase collections from 53% to 61% in just six months.

Read more
FWS provided Accounts Receivable and Full-service Medical Billing

Accounts Receivable & Full-service Medical Billing

A leading client was looking for a reliable partner who could provide them with accounts receivable and medical billing services. Our team provided the services within a quick time.

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Outsource Accounts Receivable Follow-up Process to Us


Flatworld Solutions provides a reliable and efficient medical billing service. They have helped improve collections and lower receivables for my clients.

Founder & CEO, Billing Company in Florida More Testimonials »

Flatworld Solutions is a leading medical billing and coding service providing company serving global clients for over 20 years. Our experience equips us to deliver high-quality services within the stipulated time. Our cost-effective services assist clients to save overhead costs and prevent them from investing in an in-house team of healthcare and financial experts.

We understand the challenges faced by healthcare organizations and medical billing companies when it comes to claiming reimbursements from insurance companies and help them sail through without any hassles.

Outsource AR follow-up to us for reliable, efficient, accurate, and cost-effective services. Get in touch with us now to discuss your needs with our executives.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

AHIMA Healthcare Convention 2016 Read More