Outsource Mail Order Pharmacy Services

Mail Order Pharmacy Services

We operate through a health insurance network to help you access prescriptions without physically reaching a pharmacy. Our mail pharmacy services start at rates as low as $1280/FTE per month

Shopping by physically going to the stores is slowly becoming out-of-date. Browsing through websites, leveraging the freedom of mobility, and just waiting for the products to be delivered at your doorstep has become the smart way to shop, save money, and make better use of time. With a majority of the retail industry going online, the pharmacy industry has found its calling. Mail Order Pharmacy caters to customers from every segment, right from the ones who need continuous medical support, to the ones who want some off-the-shelf medicines.

But as a pharmacist, do you have the bandwidth to cater to these online consumers? Does your staff have the necessary skills to manage online orders? If you want your staff to focus on the already established business and leave the hassle of checking online prescriptions, taking authorizations, etc., to a reliable service provider, you are at the right place. Flatworld Solutions offers pharmaceutical business services and has the subject matter expertise in the field of medicine, and a reliable process deployment service for the time-sensitive pharmaceutical industry.

Mail Order Management Services We Offer

We at Flatworld Solutions are a mail order pharmacy service provider with proficiency in supply chain management, logistics, administration, pharmacy management, and healthcare operations. They have 20 years of knowledge in resolving challenges with mail order pharmacy solutions. Our services include -

  1. Triage


    Consumers or physicians send their medicine requests through prescription forms. Every document received is scanned and scrutinized. This process doesn't have any manual intervention and calculates the urgency of the treatment based on a pre-defined triage degree. At Flatworld, we automate it using a bar code reader and optical character recognition technology, which ensures that more time is saved and the chances of error are reduced.

  2. Refill Request Management

    Refill Request Management

    For consumers who like medicines to be delivered at regular intervals, we offer efficient refill order services. Every refill order is thoroughly scrutinized by our pharmacists before being processed and delivered. This process demands thorough operational efficiency and we take care to deliver just that.

  3. Authorization & Billing Management

    Authorization & Billing Management

    To make the process of order fulfillment faster, we have a process in place that takes care of authorizations by faxing the forms directly to the concerned physician. All this happens through our authorization management service which is complete with tracking, verification, approvals, follow-ups, and on-time delivery.

  4. Timely Authorization

    Timely Authorization

    If your medications must reach without delays, the delivery must be authorized and tracked point to point. This is what we do at FWS. Our team will contact physicians to obtain authorization before dispatching sealed documents for on-time approval. Thereafter, we will track the document at each stage in the logistics chain till it is handed out to your address.

  5. Convenient Prescription Home Delivery

    Convenient Prescription Home Delivery

    If you want up to 3 months of prescriptions delivered to your doorstep from a registered pharmacy, we can help you track the consignment via a tracking app. The benefit of choosing a mail order pharmacy company like ours is that you can select prescriptions and medications you want to be delivered and allow a day or two to fulfill delivery within the time through a reliable logistics partner.

Other Services You Can Benefit From

How Can You Benefit from Order Pharmacy Services?

Here is a list of benefits that pharmacists can have by choosing order pharmacy services -

  • It will help you reach a new target base, 24/7
  • You can concentrate on your offline business and free your staff from mail order services
  • Pharmacists who review and process orders are qualified and licensed, so you get a chance to extend your business to include mail order services as a relatively risk-free endeavor
  • Most of the processes related to 'Mail Order Pharmacy' are real-time so not only are you reducing operational costs but are also offering quicker turn-around time
  • You get better control of online pricing and promotions

Why Outsource Mail Order Pharmacy Services to Flatworld Solutions?

We, at Flatworld Solutions, use cutting-edge technology and manpower to drive mail pharmacy services. Here are reasons why clients prefer services from us -

  • High Quality, Low Cost

    Ordering bulk medicines online make the purchase reasonable. A brick-and-mortar pharmacy cannot offer the kind of discounts that can be offered online. Our medical billing process is continuously updated to reflect all the loyalty discounts and offers your customers are eligible for.

  • Complete Data Security and Confidentiality

    If your customers find it uncomfortable buying medicines from the pharmacist each time, then our services are a perfect solution for them.

  • Convenience

    One of the best advantages of order pharmacy is the convenience of having the drugs delivered to your doorstep without any hassles. Online pharmacists are available round the clock to clear any customer doubts, or queries, and assist them in case they need any extra information.

  • Scalable Solutions

    High volume mail orders require your staff to concentrate only on order fulfillment and avoid repetitive tasks. Our mail order systems can handle bulk requests right from the time the order was placed till the payment, delivery, and confirmation processes.

  • Reduces Processing Times

    Automation saves time. Our services not only help you save time, but also free up your staff, provide better support to your customers, and reduce errors in prescription management.

  • SPOC

    We offer a single escalation point and complete accountability to assure you of dedicated and consistent service.

  • Highly Qualified Workforce

    We are equipped with trained staff and infrastructure to manage any kind of big or small mail order management requirement.

  • Work Done 24/7

    You can enjoy 24/7 access to our services experts via email, chat, or phone. We operate at your local time zone to serve you faster than any peer service provider.

Client Success Stories

FWS Provided Effective and Efficient Patient Onboarding Solutions to a US-based Healthcare Provider

FWS Provided Effective and Efficient Patient Onboarding Solutions to a US-based Healthcare Provider

A leading US-based healthcare provider was looking for professional patient onboarding services. We provided the client with exceptional services quickly.

Read more
FWS Provided Timely and Accurate Teleradiology Solutions to an American Medical Imaging Firm

FWS Provided Timely and Accurate Teleradiology Solutions to an American Medical Imaging Firm

A leading medical imaging provider based in the U.S. required a professional firm to reduce its teleradiology backlog. We provided high-quality services quickly and completely reduced the backlog to zero.

Read more

Outsource Mail Order Pharmacy Services to Flatworld Solutions


Thanks so much as always, for the excellent work! You're all incredible. Hope you have a happy week ahead!!! Thanks again.

Owner, Medical Billing Company, USA More Testimonials »

Flatworld Solutions is a top pharmacy business services provider with 20 years of experience in a range of order pharmacy services. We have a qualified team of pharma professionals who can work with your insurance network to accelerate the delivery of prescriptions with you leaving the door. Our team will ensure systematic measures are taken to ensure timely delivery of prescriptions without hang-ups.

Contact us to reach our pharmacy experts for discussing your requirements. We will be glad to assist you in the best possible way.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

AHIMA Healthcare Convention 2016 Read More