Healthcare Back-office Support Services for Hospitals
Is your hospital unable to handle back-office support processes? Is that resulting in costly errors and the inability to operate at peak potentials? Are you struggling to streamline operations, boost financial performance, and contribute positively to the long-term success of the hospital? Then, the right step for your healthcare organization is to outsource healthcare back-office support services for hospitals to an experienced service provider.
Flatworld Solutions is one such service provider which can provide comprehensive healthcare back-office support services at highly affordable prices. Our team comprises some of the most skilled and talented healthcare experts who can deliver error-free services within a quick time.
Healthcare Back-office Support Services for Hospitals We Offer
Having been catering to the needs of healthcare industry clients for over a decade now, we have gained enough experience to cater to their varying needs. Our team comprises some of the most talented and skilled individuals who have over 100+ man years of experience and deliver error-free services within a quick time.
Medical Billing Services
We have the required skills and expertise to provide quality medical billing services and ensure that the bills are submitted on time and with the correct information. We have a thorough understanding of the bill submission processes and how important it is to correctly enter the information to avoid delays or denials.
Some of the key services we offer include -
Medical Coding Services
We understand how critical it is to have accurate medical coding services for healthcare providers. Our team of medical coders can provide hospitals with accurate and completely error-free coding services. We check for incorrect ICD-10 identifiers, CPT-4 modifiers, missing CPT procedure codes, etc.
Medical Claims Processing
Our team has the capability and expertise to provide both, online claims processing as well as paper claims processing. Our QA team ensures that we deliver the processed claims in a completely error-free manner within a quick turnaround time.
Accounts Receivable Management
Consistent follow-up is absolutely necessary for faster reimbursements and to maintain a constant cash flow within the hospital. Our team of AR specialists can provide you with efficient AR management services which will ensure that you get your reimbursements on time.
Revenue Cycle Management
Our team of medical billing experts can help you submit medical claims in a timely manner and ensure that we follow-up on each of the claims to maximize your reimbursements. Our services help you improve your cash flow, reduce operational costs, boost your revenue.
Denial Analysis
We have the required skills and expertise to provide clients with detailed denial analysis services and help you to identify and rectify any incorrect information. Our services will help in accelerating the claim reimbursements of the denials.
Insurance Eligibility Verification
Our team of billing experts ensures that the payer details submitted and other benefits information entered are correct and completely error-free. This process of verifying each data parameter helps in drastically reducing the number of denials and claim rejections.
Patient Demographic Entry
This process mainly involves the creation and maintenance of patient files with all the required information such as insurance details, contact details, etc. If any of the details are missing, our team will follow-up with the concerned person and get the details.
Medical Billing Charge Entry
We have a streamlined and structured process for medical billing charge entry. This ensures that we check all the cost-related data for accuracy of the data and it will help in reducing the number of claim denials
Payment Posting Services
We have an experienced team who promptly post payments to the accounts of the patients and address the denials within a quick time. Prompt payment posting can help hospitals to optimize the revenue cycle management.
Healthcare Analytics
Our healthcare analytics team leverage the latest tools and technologies, proven framework, and their domain expertise to get deep insight and hidden opportunities which can help you tackle risk management and enhance operational efficiency.
Why Choose FWS for Healthcare Back-office Support Services for Hospitals?
Outsourcing healthcare back-office support services for hospitals to a leading hospital back-office support company like Flatworld Solutions can give you access to a series of benefits. Some of the key reasons for you to choose us include -
Flexible Pricing Options
Working with us can be highly cost-effective and easy. We provide our clients with highly flexible pricing options which will suit the clients budget and they have to pay only for the services they opt for
Data Security
We take our client's data security very seriously. We are an ISO/IEC 27001:2022 ISMS certified organization which will ensure that all your patient data is completely safe with us. Our employees sign confidentiality agreements and ensure that all your data is kept confidential
HIPAA Compliant Back-office Services
We sign a HIPAA agreement with the client before starting every project. This ensures that all your patient data is handled only by authorized personnel and not divulged to any third-party organization
Quick Turnaround Time
We understand the urgency involved while delivering services to the healthcare industry. Our team provides the healthcare back-office services to the client within a quick turnaround time through our multiple delivery centers spread across the globe
State-of-the-art Infrastructure
We have access to the best infrastructure in terms of uninterrupted network connections, world-class office spaces, and the latest healthcare back-office support service tools and technologies
High-quality Services
We are an ISO 9001:2015 certified organization which ensures that we deliver only the best quality and completely error-free services to our clients
Talented Medical Billing Experts
Our team comprises some of the most skilled, qualified, and talented individuals who hail from premier institutions of the world. They are capable of delivering services within a quick time without compromising on the quality
Ease of Scalability
We have the required skills and expertise to easily scale-up the service requirement as and when your hospital's requirement increases
Single Point of Contact
We assign a dedicated project manager to your hospital when you outsource to us who will keep you updated about the project status and answer any queries that you may have
24/7 Availability
Our project managers, sales teams, and call center agents will be available at all times to answer your queries, keep you updated about the status, and resolve any issues that you may have 24/7 via phone or email
Client Success Stories
Patient Demographics and Charges Entry
A leading medical billing company was looking for a reliable and cost-effective healthcare back-office support service provider. Our team provided the required services within a quick time.
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Outsource Healthcare Back-office Support for Hospitals to Flatworld Solutions
Flatworld Solutions has been a pioneer in providing quality healthcare back-office support services and a series of other healthcare BPO services. Our team comprises some of the skilled and talented healthcare back-office service experts who deliver quality services within a quick time. We leverage the latest tools and technologies and state-of-the-art-infrastructure to provide your hospital with the best services.
If you are looking for an efficient, cost-effective, reliable, and quick healthcare back-office support service provider, then feel free to get in touch with us today!
Avail best-in-class services at affordable rates
Whom do we serve
Our Customers
Key Differentiators
AHIMA Healthcare Convention 2016
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000