Healthcare Back-office Support Services for Hospitals

Outsource Healthcare Back-office Support Services for Hospitals

Is your hospital unable to handle back-office support processes? Is that resulting in costly errors and the inability to operate at peak potentials? Are you struggling to streamline operations, boost financial performance, and contribute positively to the long-term success of the hospital? Then, the right step for your healthcare organization is to outsource healthcare back-office support services for hospitals to an experienced service provider.

Flatworld Solutions is one such service provider which can provide comprehensive healthcare back-office support services at highly affordable prices. Our team comprises some of the most skilled and talented healthcare experts who can deliver error-free services within a quick time.

Healthcare Back-office Support Services for Hospitals We Offer

Having been catering to the needs of healthcare industry clients for over a decade now, we have gained enough experience to cater to their varying needs. Our team comprises some of the most talented and skilled individuals who have over 100+ man years of experience and deliver error-free services within a quick time.

Some of the key services we offer include -

  1. Medical Billing Services


    We have the required skills and expertise to provide quality medical billing services and ensure that the bills are submitted on time and with the correct information. We have a thorough understanding of the bill submission processes and how important it is to correctly enter the information to avoid delays or denials.

  2. Medical Coding Services


    We understand how critical it is to have accurate medical coding services for healthcare providers. Our team of medical coders can provide hospitals with accurate and completely error-free coding services. We check for incorrect ICD-10 identifiers, CPT-4 modifiers, missing CPT procedure codes, etc.

  3. Medical Claims Processing


    Our team has the capability and expertise to provide both, online claims processing as well as paper claims processing. Our QA team ensures that we deliver the processed claims in a completely error-free manner within a quick turnaround time.

  4. Accounts Receivable Management


    Consistent follow-up is absolutely necessary for faster reimbursements and to maintain a constant cash flow within the hospital. Our team of AR specialists can provide you with efficient AR management services which will ensure that you get your reimbursements on time.

  5. Revenue Cycle Management


    Our team of medical billing experts can help you submit medical claims in a timely manner and ensure that we follow-up on each of the claims to maximize your reimbursements. Our services help you improve your cash flow, reduce operational costs, boost your revenue.

  6. Denial Analysis


    We have the required skills and expertise to provide clients with detailed denial analysis services and help you to identify and rectify any incorrect information. Our services will help in accelerating the claim reimbursements of the denials.

  7. Insurance Eligibility Verification


    Our team of billing experts ensures that the payer details submitted and other benefits information entered are correct and completely error-free. This process of verifying each data parameter helps in drastically reducing the number of denials and claim rejections.

  8. Patient Demographic Entry


    This process mainly involves the creation and maintenance of patient files with all the required information such as insurance details, contact details, etc. If any of the details are missing, our team will follow-up with the concerned person and get the details.

  9. Medical Billing Charge Entry


    We have a streamlined and structured process for medical billing charge entry. This ensures that we check all the cost-related data for accuracy of the data and it will help in reducing the number of claim denials

  10. Payment Posting Services


    We have an experienced team who promptly post payments to the accounts of the patients and address the denials within a quick time. Prompt payment posting can help hospitals to optimize the revenue cycle management.

  11. Healthcare Analytics


    Our healthcare analytics team leverage the latest tools and technologies, proven framework, and their domain expertise to get deep insight and hidden opportunities which can help you tackle risk management and enhance operational efficiency.

Healthcare Back-office Support Software We Leverage

Being a leading healthcare back-office support company, we believe in providing our clients with the best quality services within a quick time. This is possible by leveraging the latest and updated versions of the best healthcare back-office support tools. Some of the key software we leverage include -

NextGen healthcare Kareo Billing & EHR eClinicalWorks AdvancedMD brightree medisoft Athenahealth MediTouch athenahealth Billing & EHR AdvancedMd Billing Epic Billing AdvantX Billing CareCloud Billing Centricity Lytec Billing Misys Modernizing Medicine Billing & EHR Nex-tech Billing & EHR Proclaim Pulse SequelMed TotalMD Billing

Why Choose FWS for Healthcare Back-office Support Services for Hospitals?

Outsourcing healthcare back-office support services for hospitals to a leading hospital back-office support company like Flatworld Solutions can give you access to a series of benefits. Some of the key reasons for you to choose us include -

  1. Flexible Pricing Options

    Working with us can be highly cost-effective and easy. We provide our clients with highly flexible pricing options which will suit the clients budget and they have to pay only for the services they opt for

  2. Data Security

    We take our client's data security very seriously. We are an ISO/IEC 27001:2022 ISMS certified organization which will ensure that all your patient data is completely safe with us. Our employees sign confidentiality agreements and ensure that all your data is kept confidential

  3. HIPAA Compliant Back-office Services

    We sign a HIPAA agreement with the client before starting every project. This ensures that all your patient data is handled only by authorized personnel and not divulged to any third-party organization

  4. Quick Turnaround Time

    We understand the urgency involved while delivering services to the healthcare industry. Our team provides the healthcare back-office services to the client within a quick turnaround time through our multiple delivery centers spread across the globe

  5. State-of-the-art Infrastructure

    We have access to the best infrastructure in terms of uninterrupted network connections, world-class office spaces, and the latest healthcare back-office support service tools and technologies

  6. High-quality Services

    We are an ISO 9001:2015 certified organization which ensures that we deliver only the best quality and completely error-free services to our clients

  7. Talented Medical Billing Experts

    Our team comprises some of the most skilled, qualified, and talented individuals who hail from premier institutions of the world. They are capable of delivering services within a quick time without compromising on the quality

  8. Ease of Scalability

    We have the required skills and expertise to easily scale-up the service requirement as and when your hospital's requirement increases

  9. Single Point of Contact

    We assign a dedicated project manager to your hospital when you outsource to us who will keep you updated about the project status and answer any queries that you may have

  10. 24/7 Availability

    Our project managers, sales teams, and call center agents will be available at all times to answer your queries, keep you updated about the status, and resolve any issues that you may have 24/7 via phone or email

Client Success Story

FWS Provided Patient Demographics and Charge Entry

Patient Demographics and Charges Entry

A leading medical billing company was looking for a reliable and cost-effective healthcare back-office support service provider. Our team provided the required services within a quick time.

Read the case study

Outsource Healthcare Back-office Support for Hospitals to Flatworld Solutions


Last year, we actually increased receivables by 15%. We look forward to continuous improvement through the use of your rules-based engine, outsourcing and practice management services.

Billing Service Company for Surgical Providers, Georgia, United States
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Flatworld Solutions has been a pioneer in providing quality healthcare back-office support services and a series of other healthcare BPO services. Our team comprises some of the skilled and talented healthcare back-office service experts who deliver quality services within a quick time. We leverage the latest tools and technologies and state-of-the-art-infrastructure to provide your hospital with the best services.

If you are looking for an efficient, cost-effective, reliable, and quick healthcare back-office support service provider, then feel free to get in touch with us today!

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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