Outsource Medical Billing Software Support

Medical Billing Software Support Services

Get access to error-free, quick, and digitized medical billing solutions by choosing to partner with Flatworld Solutions at prices starting from only $1280/month

The medical billing process can be quite a hassle for a healthcare organization. With so much more to do like patient care and treatment, billing and working with claims can be a major stress factor. When not using the right software, you are prone to errors which can then lead to the burden of costly corrections and delay in the completion of the billing process. If you're time-bound and are looking for highly efficient, flawless, and expert medical billing solutions, you need medical billing software support services that eliminate the need for conventional billing processes that can rob you of your time and money- two of your most important resources.

Flatworld Solutions provides unparalleled offshore medical billing software support services. We have been working with various teams of professionals at different levels and have expanded and witnessed impressive growth over the years. Today, our name stands for quality medical billing software support solutions at the most market-friendly prices.

Medical Billing Software Support Services We Offer

Flatworld Solutions has been the leading name in the healthcare BPO sector, offering the best offshore medical billing software support services for over two decades. Building and managing a healthcare organization can be a road with many bumps- both big and small. One of the biggest challenges for these establishments is taking care of the medical billing process. You make the wisest choice when you outsource medical billing software support services to Flatworld Solutions because we're equipped with exceptional manpower to leverage the best software solutions that you might not be aware of. This can be a gamechanger for you and your business, adding more value to your practice.

Flatworld Solutions offers a plethora of medical billing services leveraging the latest and most efficient software. With decades of experience, technical expertise, and futuristic infrastructure, our services are top-notch. Here are the key medical billing software support services that we offer.

  1. Patient Demography Entry

    Patient Demography Entry

    Our medical billing experts carry out patient demography entry using the data that the patients provide during their visit, including details like name, address, date of birth, medical history, details of insurance, etc. For patients who visit for a follow-up or are already established with us, we make required changes to the patient record (if any) while validating the already existing demographic information.

  2. Charge Entry and Verification

    Charge Entry and Verification

    We enter the fee schedules in the medical practice management software. Other details are also posted by the billing experts and verification is carried out to make certain that the claim has all the required information and is set to be filed.

  3. Precertification


    We also provide precertification services under our medical billing software support services for a variety of diagnostic tests, lab tests, and surgeries. Thereafter, we send the details to the concerned organization (hospital or clinic) in the format that is prescribed.

  4. Insurance Verification

    Insurance Verification

    We carry out insurance verification upon receiving the demographic details of the patient along with a copy of the insurance card, which can be sent to us through secure FTP, fax, or email. After receiving the needed information, our medical billing experts get in touch with the insurance company ahead of the appointment.

  5. Claims Submission

    Claims Submission

    We submit the claims electronically and use the latest and highly efficient medical billing software. Nevertheless, our medical billing experts are equipped to process paper claims as well. Our team of senior specialists conducts a rigorous quality check before the submission to ensure there are no errors or gaps in the claim. In case we receive a rejection report from the clearinghouse, changes are made, and the claim is resubmitted.

  6. Payment Posting

    Payment Posting

    We scan checks and EOBs and send them for payment. We enter payment amounts from EOBs and checks into the system and maintain records by updating the logs on a daily basis.

  7. Follow-ups on Account Receivables

    Follow-ups on Account Receivables

    We examine and process the claims based on how close they are to their filing limits. We ensure that the status of the claims is submitted to the insurance company by following up via emails, calls, or other mediums.

  8. Claims Denial Management

    Claims Denial Management

    We have a team of dedicated senior specialists who carry out the analysis, management, and resolution of the denied claims. This service also includes checking the claim status, preparing appeal letters, and much more. We get in touch with patients, payors, or any other facility concerned with the claim for follow-up regarding denied, rejected, underpaid, and pending claims, including those that are not properly processed. With this, we document the action in our medical billing software. Our specialists come up with solutions after intensive analysis that would prevent the chances of claim denial again.

Medical Billing Software We Leverage

Flatworld Solutions has been providing premium quality services to thousands of clients over the years by keeping pace with technological advancements. We use ultra-modern software solutions that help us offer unerring services. Some of the medical billing software that we leverage are -

Athenahealth Kareo Billing & EHR TotalMD Billing TotalMD Billing TotalMD Billing NextGen Healthcare NextGen Healthcare brightree CollaborateMD WLT Software AdvancedMD

Other Healthcare Support Services You May Benefit From

Why Choose Flatworld Solutions for Medical Billing Software Support?

Flatworld Solutions has rich experience in the field of healthcare BPO, including medical billing software support services. We also have one board of professionals that are highly skilled and possess the required expertise. Here are some additional benefits of working with us -

  • Affordable Pricing

    We offer unmatched services at the most reasonable prices without compromising on the quality of our services. We're well-established in the industry which makes it possible for us to offer client-centered services with our profit being a secondary goal. We also offer flexible pricing options so that you can choose the services that are most suitable for your needs.

  • Cutting-edge Technology

    We keep ourselves updated in terms of the tools, technology, and software that we use so that our services are flawless and of high quality. We keep track of the technological advancements and keep upgrading ourselves to be the best in the industry.

  • Certified Operations

    We are highly committed to following stringent quality measures and complying with HIPAA regulations. This makes our services all the more reliable, making Flatworld Solutions a trustworthy service provider.

  • Dedicated Project Manager

    We assign a project manager to each of our projects so that our clients have a single point of contact, making the communication a lot easier and efficient. The project manager will keep you updated about the status and progress of the project.

  • 24/7 Support Services

    Flatworld Solutions has a dedicated customer support service team that is always ready to take your queries about our services, questions, and other concerns while ensuring immediate help. You can reach our customer support team either through calls or emails and expect help in a short while after contacting us.

  • Quick Turnaround

    Flatworld Solutions is committed to delivering more in less time while giving utmost priority to the quality of services offered. Our team of billing specialists along with the incredible software that we leverage make it possible for us to meet deadlines effortlessly.

  • Data Security

    We handle all the information concerning the patients with the utmost confidentiality and ensure that no third-party gains access to the data. We use highly protected systems and highly reliable software that don't allow unauthorized access or modification.

Client Success Stories

FWS Provided Medical Billing Support to the largest US-based Medical Billing Services Administrator

FWS Provided Medical Billing Support to a US-based Medical Billing Services Administrator

A US-based medical billing services provider with over 100 client accounts availed high-quality AR Follow-up, pre-authorization, and eligibility verification services.

Read more
FWS Helped a Medical Billing Company with Complete ICD-10 Transition and Training

Flatworld Provided Complete ICD-10 Transition and Training Services to a Medical Billing Company

Flatworld Solutions helped a medical billing company seamlessly transition to new ICD-10 coding systems.

Read more

Outsource Medical Billing Software Support to Flatworld Solutions


We have been very satisfied with the service that Flatworld provides and they definitely have a great team with the correct attitude to outperform any client's expectation.

Physician and Billing company, Porterville, California.
More Testimonials »

Flatworld Solutions is well aware of the struggles that healthcare organizations and budding establishments face. Keeping this in mind, we offer comprehensive medical billing software services as well as a range of other medical billing and coding services. We also give you the option of customized services. Our dedication and 'client-first' attitude make us the best medical billing software support service company in India.

Get in touch with us now and let us provide you the best medical billing software support services to help your healthcare business successfully and effortlessly climb the ladder of success.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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