Quality & Workflow Management

Flatworld Solutions believes in providing services to its customers that are high on quality. For this, Flatworld follows a robust process, which ensures that the company provides quality services every time. The process can be broadly classified into the following stages:

Define (Project Planning)
Analyze (Process Definition
Design (Execution)
Verify (Design Verification)

In the "Define" stage, Flatworld's trained engineers define the customer's project and the output desired from the project. Also, the team that will work on the project is formed.

In the "Analyze" stage, the process to execute the project is determined. The engineers analyze the project and devise solutions to address the customer's requirements and come up with a fool-proof process to execute the project.

Once the process is finalized, it is implemented in the "Execution" stage.

In the "Design Verification" stage, the output derived from executing the project is checked and verified. Then, the engineers check if the output matches the requirements of the customer. Finally, after the output meets all the stages of verification, it is delivered to the customer.

Project Planning

Define

Define output
(scope documented)
Milestone dates defined
Communication plan established
Sign-off authority established
Project team set-up

Outputs defined

Project Definition

Analyze

Work alloted to team
Input validated, documented
Project manager defines internal timelines and milestones
Document sign-off by project manager / ops head

Process / job defined

Execution

Design

Execution
In process quality checks
Communication with customer for additional inputs
Internal/External milestone reviews
Internal sign-offs

Execution complete

Design Verification

Verify

Final quality check by independent reviewer / PM
Corrections
Documentation, Final internal sign-off
Customer review, feedback / modification
Document learning

Delivery

The engineering workflow process revolves around quality, cost and quick turnaround time. Flatworld Solutions is supported by an ISO 9001:2000 certification, which speaks volumes about the company's adherence to quality. Every employee of the company undergoes training to achieve the highest standards of quality, accuracy and turnaround time. A project planning and control model has been developed, which ensures that all the services are delivered to the customer on time, on a continual basis. Flatworld has extended its services to several international customers and has successfully maintained the quality levels according to stringent international quality standards.

The following is a list of software that add to Flatworld's technical expertise: