The client is based in the United States (Illinois) and is an online merchant selling thousands of nutritional products designed for both humans and pets. Products include vitamins, herbs, blenders, juicers, water distillers, pet supplies, gym equipment and homeopathy. They provide consultations with specialists such as health coaches, master herbalists, nutritional consultants and naturopathic doctors. Services include hair mineral analysis, neurotransmitter deficiency assessment, metabolic typing and blood chemistry analysis.
The client needed support for updating nutritional product listings. They wanted an experienced outsourcing partner to help them reduce costs and eliminate the need to hire an internal staff. Requirements included 24/7 availability, ease of communicating and a nutrition background due to specialized product/service details. To confirm communication and nutrition skills, Flatworld Solutions (FWS) recommended a free quality test.
The project involved these primary challenges -
The Flatworld Solutions data management specialists developed this solution -
This project demonstrates the importance of working with an outsourcing team that has scheduling flexibility and a large staff with diverse backgrounds. In this project, FWS provided a data entry support team with nutrition expertise and 24/7 availability. The client was especially pleased with the high-quality online data entry services, pricing structure, around-the-clock work schedule and ease of working with the Flatworld Solutions team.
FWS has two decades of outsourcing experience with organizations of all sizes throughout the world. If you are looking for ways to stay ahead of the competition, contact us today to discuss our cost-effective and customized online sale support strategies.