Flatworld Solutions helped a us based company clear its loan repayment data entry backlog and migrate their data to Salesforce in just one week
Flatworld Solutions was contacted by a lending agency that offered both comprehensive and fast turnaround solutions for companies and individuals in need of financing.
The client had a large backlog of loan repayment data entry and was looking for a business partner who could assist them with their data entry and data migration requirements. Along with data entry, the client wanted their partner to transfer/migrate the data from their existing database to their Salesforce database.
More than 3 years of data needed to be migrated over to the new Salesforce database, and due to the sensitive nature of financial data, they needed the data to be included in the new database within one week and under strict security.
The client chose Flatworld Solutions (FWS) due to the swift response from our customer engagement team, our extensive experience in data entry and financial services, and our ability to meet their requirements.
The main difficulty lied in the volume of data. Loan repayment details were made on a daily basis for over 3 years. This resulted in a very large volume of data that would need to be entered into the new database. Given the short time frame, entering in that volume of data would require a larger team, and some solutions that would assist with time management.
In order to meet the client's needs and complete the project accurately and on time, Flatworld Solutions took the following steps -
Given the importance of the data, accuracy was critical. Flatworld Solutions was able to report an accuracy level of 100%, indicating no errors within the data. This well exceeded client expectations. Further, the data migration was completed within one week, and the client reported a savings compared to in-house data entry of over 50%.
The client was so happy their backlogs were cleared that they recommended Flatworld Solutions to their colleagues, and continued to be a long term client.