Property Management Back Office Services

Partner with us for efficient property management back-office services. Reserve your focus for core business functions

Most property owners or real estate dealers struggle with miscellaneous chores that come under property maintenance and tenant management. As a result, do you find yourself diverting from core focus areas? Let our experts help you with lease and rental listings, tenant communications, maintenance supervision, payment handling, and more!

Our services ensure you avoid higher repair and labour costs; they help reduce overheads and allow for big savings on operational costs. Our significant track record in data entry services ensures that you do not have to deal with confusing errors, payroll problems, etc. We have approximately 200 real estate management agents waiting to help you. Outsource property management back office services to us today.

Professional Property Management Back Office Services

To offer you respite from time-consuming property back-office functions, we provide exclusive services in the following areas -

1. Residential Property Management Services

   

   We offer back-end services like property inspection of residential buildings, apartments, and houses. Our offerings include background checks and real estate listings.

2. Office Property Management Services

   

   Our representatives set up contacts with potent buyers and tenants for newly constructed and on-lease office spaces. We serve as a liaison between the buyer and the seller to ensure the deal goes off smoothly.

3. Retail Property Management Services

   

   We monitor suppliers to ensure timely maintenance and other services. Also, we schedule calls and manage other communications between the existing tenant, suppliers, new tenant, etc.

4. Artist Lofts Management Services

   

   Are you looking for back-office services for your condominium properties? We take care of your legal and rental property documents. Avail of our back-office services to ensure timely rent.

Our Property Management Back-office Services Process

We have inculcated a time-tested property management process that will help you fix and process the back-office functions. The step that we follow are -

 

01. Define project scope

Describe the scope and details of real estate management

 

02. Create efforts, pricing and SLA

Specify plans, resources, pricing structures, and communication flows

 

03. Manage property managers and teams

Select Property Manager and Property Management Resource Team

 

04. Training and process

Start training and develop quality processes and upgrade plans

 

05. Start property management

Take on Property management according to schedule

 

06. Provide updates

Keep updating through defined communications and using the communication tools

Our Property Management Portfolio

We collect rent, handle property upkeep and repair issues, respond to tenant complaints, and pursue legal evictions on behalf of our clients. Our team comprises property managers, contract administrators, accountants, and service staff to ensure an expansive service portfolio that include the following -

1. Property listings in newspapers, websites such as Craigslist, etc.
2. Managing residential and commercial properties, studio apartments, etc.
3. Liaising with property owners, tenants, and prospective buyers
4. Background verification of tenants and prospective buyers
5. Resolving tenant complaints and queries via calls, emails, and texts
6. Handling and scheduling periodic maintenance inspections
7. Sourcing and appointing vendors to carry out maintenance work
8. Conducting routine home inspections
9. Expert supervision of repair work in real-time
10. Managing legal processes and documentation issues for tenants and vendors alike
11. Assistance in rent collection
12. Accounting - reconciliation, verifying, and processing of employee payroll
13. Ensuring high satisfaction levels for tenants, vendors, and owners alike with targeted SLAs

What Makes Us the Preferred Property Management Back Office Solutions?

Flatworld Solutions is a leading real estate property management back-office services provider with two decades of industry experience. The primary benefits of outsourcing to us include the following -

• 100% Information Security

  We protect your business data from unauthorized access. Our workspaces, delivery centers, and systems address security breaches instantly.

• Modern Infrastructure

  We leverage the most advanced infrastructure to meet your business objectives within the decided timeframe. Our office is equipped with state-of-the-art fire protection systems & FM200 protection, data centers, 8-level connectivity redundancy, etc.

• High Quality

  We adhere to the Six Sigma methodologies to optimize productivity and offer quality property maintenance services. We are an ISO-certified service provider with stringent quality processes to ensure complete client satisfaction.

• 24/7 Accessibility

  Our customer support team works round the clock to resolve queries as quickly as possible. It makes us the preferred choice for customers worldwide.

• Experienced Team

  We have a stringent recruitment procedure to appeal, train and hire property management experts. Our team is equipped with experienced staff and world-class technology to ensure the best-in-class outcomes.

• Scalable Services

  With our property management solutions, you can scale up or down at any point without investing in new resources or infrastructure.

• Comprehensive Weekly/Monthly Report

  Our team provides full-time tertiary support to your core staff on-premises, ensuring a significant increment in your client and tenant satisfaction ratings.

• Single Point of Contact

  We appoint dedicated project managers who act as a single point of contact for all your queries, including task tracking, reporting, and accounting.

• Legal Support

  We take care of all the legal aspects of the owner-tenant relationship, ensuring that court warnings, fines, and summons do not plague your property.

• Flexible Pricing Options

  We offer flexible and customized pricing models based on working hours, geographic location, number of agents, and more.

Additional Services You Can Benefit From

Client Success Stories

FWS Helped a US Based Property Dealer Manage 110 Properties Monthly

Read the case study where our team at Flatworld Solutions reduced the client's stress of managing countless properties effectively in a cost-effective and timely fashion with at least 98% SLA.

Read more

Flatworld Provided Data Mining of 300 Records to a Leading Audio-Visual Brand

A leading audiovisual brand was in searching for a reliable company who can help them mine 300 records without delay. Our data mining team provided the client with accurate and cost-effective data mining services.

Read more

Outsource Property Management Back Office Services to Us

Our property management, general administration, and tenant satisfaction services add to your productivity and business growth. By outsourcing non-core business requirements like property management back office support services, you can focus on more crucial tasks. Here are a few reasons why you should partner with us right away -

• You deal with multiple properties or rental units that require regular supervision and maintenance
• The Tenant Satisfaction Rate is of paramount importance to you
• Liaising with skilled suppliers is essential for the upkeep of your property
• You want all emergency and non-emergency tenant requests to be handled professionally
• The pressure of hands-on management is too stressful for you

Talk to our reps today to leverage our best-in-class property management outsourcing services.