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Transcription Services - Customer Testimonials

Flatworld Solutions has been providing customers around the world with a wide range of professional yet cost-effective transcription services. The following is a list of customer testimonials from our satisfied transcription customers who vouch for our accuracy, quick TAT and quality.

Finding Bernard and his team at Flatworldsolutions has been a revelation! Having spent two solid work days transcribing my previous interview, I knew there had to be a better way. I'm an editor, not a typist! I tracked down Flatworldsolutions and they turned a similar job around in a single morning - and for a very reasonable fee. In addition, the work was excellent and they've been nothing but professional and polite in doing so. I'm making it a mission to recommend them to all of my colleagues. On the face of it, it saves my company time so that I can get on with the more important aspects of my job, but from a personal level, even if I had to pay for their services out of my wages, I still would.

Editor,
Biking Magazine in U.K.

I head documentary based film/video projects for a variety of clients working under tight deadlines. Accurate, detailed transcriptions of the interviews I conduct for these films are a critical component of completing my projects. However, the premium I'm typically required to pay to outsource these services in NY can be prohibitive. I recently contracted Bernard Leon (Sales Manager) at Flatworldsolutions to assist in this capacity for a film initiative for a major U.S. Non-Governmental organization. The transcription aspect of this project was complicated because many of the interviewees were not native English speakers, but accuracy was, nonetheless, necessary. Bernard and his team turned around video based transcripts for a fraction of the typical cost in the U.S. Bernard was always cheerful, helpful and accessible via phone, Skype and e-mail. It was hard to believe I was working with a vendor so many thousands of miles away and I couldn't have completed the job without him.

Creative Director,
New York

The quality of the transcripts I received was of good quality and the timeliness of the work was excellent. I have recommended your service to fellow researchers who may need transcribing services.

Nicole,
Student in Australia

As a first year law student I would like to say how impressed I am with the legal transcription services provided by Flatworldsolutions. I have been using their services since the beginning of the year (2010) on a regular weekly basis. I find their work to be of a high quality, the transcription in word clearly illustrating the audio communication provided in either .mp3 or .wma format. The services provided are expedient and having transcriptions available on time is often critical with looming deadlines and study commitments. I would highly recommend Flatworldsolutions and especially the professional staff that provide these efficient services; they are always friendly and reliable and committed to providing solutions not just transcriptions.

Law Student,
Melbourne in Australia

I am very impressed at the ease and the speed of the dictation service. They worked to my schedule and delivered well. I am very happy with the quality of the dictation work. Bernard (Sales Manager) was always prompt with replying as well as professional at all times. I would highly recommend this service to my clients and my colleagues. I am very happy with the quality of the dictation work and look forward to working with Flatworldsolutions in the future.

CEO/Co-Founder,
Independent Doctor

I had several audio files transcribed. I think Bernard (Sales Manager) is a good project manager. He kept me informed, reminded me if he was waiting on anything for me, the project finished very quickly, and the quality of work is good. The President of our company was happy with return on investment from the last round of transcriptions. I will probably have 10 to 20 hours a month for transcription. I am happy with your service, and I am happy with the person you have who is working with me. Keep up the good work.

Director of Operations,
Education Consulting company in Rhode Island

My experience working with Bernard (Sales Manager) has been extraordinarily professional, and not to mention easy. I am not particularly tech-savvy, but Bernard and his staff were more than patient and helpful while walking me through this process of ordering their transcription services. Over the last several months, I have uploaded countless hours of audio files to be transcribed, and the end result has been better than I could have done myself. And, not only was the quality superb (which I was a little apprehensive about), but the turnaround time was incredibly fast. I will be using their services from now on-- no questions asked!

I don't know how they do it, but their services rival their competitors-- no wonder they're growing so fast!

English Instructor,
College in Los Angeles, California

Not only are the transcriptions I've ordered very accurate, but the prices are extremely reasonable, the turnaround time is quick and the customer service is excellent!

Patricia F,
Los Angeles

Let me re-emphasise that I am highly satisfied with the way you manage the operation and conduct the work. I look forward to continuing this fruitful working relationship.

Spokesperson,
Leading University in US

We offer word processing/audio transcription service with many clients across the UK. Our clients need a fast professional service and Flatworldsolutions helps us to keep up our professional reputation. They complete our typing with amazing speed and accuracy and at a very competitive price. Even when we have urgent work come in, FWS are ready and willing to complete to our client's deadline. We have no hesitation in recommending them to any other firm looking to outsource their audio typing.

Spokesperson,
Secretarial Services company in UK

After a tremendous amount of research and negotiations with potential transcription vendors in the U.S. we were delighted to find Flatworldsolutions. Although our initial interest was mainly based on cost (Flatworldsolutions was less than half the price of U.S. vendors) we have found the company to be highly competent and flexible. We asked that they take on innovative procedures, based on our video production, that they were able to quickly find and accurate solution for. I recommend them to anyone looking for quality along with low cost transcription.

CEO/Co-Founder,
Public Information Company in US

Thanks so much for the great work you and your team completed for our audio transcription project. The service was fast and professional, and the quality was excellent! We very much appreciate your willingness to work with us on this non-profit project involving research on homelessness and alternative housing. Your support and friendly nature made it a pleasure to work with you, and the logistics of sending and receiving files was very simple and easy to use. Thank you again, and we look forward to working with FWS on future projects!

President,
Digital Media Company in US

Running an online community for business women part time alongside a full time business, means I'm very busy.Flatworldsolutions.com has translated my podcasts flawlessly. They are quick and accurate which saves me time and money. I recommend them to any small business in need of administrative assistance.

Publisher,
Online Community site for women

I can honestly say that I've been impressed with the price, quality and turnaround time of the work submitted to Flatworld Solutions. Using this service for transcription has saved me over one month full time labor and expense when compared to transcribing the audio interviews for the book I am working on. My need to revise and edit anything was almost nonexistent. The follow through, impeccable.

Principal,
Accounting company based in US

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