Outsource Telephone Transcription Services

Telephone Transcription Services

We have transcription technology, bandwidth, and skilled professionals that come together as a synergy to speedily deliver accurate phone transcripts starting from as low as ¢75/ minute

These days, a lot of business deals are finalized over a telephone call, so it won't be wrong to say that the telephone is fast becoming the lifeline of global corporations. A client call, regardless of the fact whether it led to a sale or not, offers key information about your product; like consumers' perception about your product, competition, the behavior of your in-house call reps, and last but not the least, the reason why consumers buy or reject your product.

Mobile transcription undoubtedly is not easy, and requires professional expertise, as transcribers need to know not only what the speaker is talking, but also understand the depth, context, and gravity of the conversation, and intelligently transcribe it into text. That's why at Flatworld Solutions we employ audio experts and transcribers with prior experience in audio transcription.

Telephone Transcription Services We offer

Our experts are capable of making even the hard-to-hear audio audible. We use digital boosting methods to accelerate low-volume recordings, reduce the presence of hums, noise, hiss, and complexity of diction, and equalize volumes to come up with clearly recognizable and noise-free transcription. As part of telephone transcription services we transcribe -

  1. Voice Mail Recordings

    Important messages landing in your voicemail shouldn't be lost especially if it concerns valuable information that helps you make critical decisions, personally and professionally. If this is important try our voice mail transcription today to get transcriptions of messages in your voice mail delivered to you in 24 hours.

  2. Conference Call Recordings

    If you have to follow up on engagement on a conference call, we have you covered. Our team of transcriptionists can help you transcribe conference calls to make decisions that positively impact businesses.

  3. Telephone Recordings

    To handle phone call transcription services, we have teams that transcribe telephone recording for legal and non-legal purposes with verbatim speech captured and recorded without errors.

  4. Confidential Telephone Conversations

    If you want voice call information that isn't meant for the public but for internal purposes, we provide transcription of telephone conversations to help you have access to call records and messages exchanged discreetly.

  5. Market Survey Recordings

    Information about market surveys can be transcribed with accuracy for extracting meaningful information or to make inferences from the information. Our Phone calls transcriptions services will come in handy to keep pace with the bigger competition.

  6. Customer Feedback Recordings

    If you want customer feedback recording transcribed with precision and in time to correct your delivery experience, we have you covered. Our team can provide customer feedback recording services to help you have access to high-quality customer feedback that would great.

  7. Toll-free Phone Dictations

    If you want to track messages dictated by phone calls, you can count on us to have your phone dictations transcribed with speed and accuracy. We use transcription tools and technology that automatically follow conversations and keep a detailed record of the dictations.

  8. Call Center Recordings

    As a leading telephone transcription services providing company, we have expertise in call center environments and can transcribe recorded messages for team leads to follow up. Our transcriptions are error-free and verbatim to the context.

  9. Telephone Contest Recordings

    We transcribe a telephonic contest to capture the information and present it to the jury and stakeholders to announce winners based on sound data.

  10. Telephone Interview Transcription

    Interviews held via phone calls are impromptu moments that provide people with a measure of the candidate's intellectual and social skills. This is where our telephone interview transcription services come in. It helps them have an outline of the candidate by analyzing the transcriptions we provide.

Transcription Process We Follow

To provide you with perfectly balanced transcription solutions, we have audio experts and transcription specialists in our team, who are perfect at listening, capturing, recording, and restoring poor quality audio into functionally beneficial and audible transcription. Our telephone transcription process is as follows -

Client uploads the file

Client uploads the file containing telephonic conversation

Transcribe the audio into text

We transcribe the audio into text

Client receives the conversation as a text

Client receives the conversation as a text

Transcription Samples

Delve into our transcription portfolio and you will be staggered by amazing transcription samples -





Glad to see things are going well and business is starting to pick up. Andrea told me about your outstanding numbers on Tuesday. Keep up the good work. Now to other business, I am going to suggest a payment schedule for the outstanding monies that is due. One, can you pay the balance of the license agreement as soon as possible? Two, I suggest we setup or you suggest, what you can pay on the back royalties, would you feel comfortable with paying every two weeks? Every month, I will like to catch up and maintain current royalties. So, if we can start the current royalties and maintain them every two weeks as all stores are required to do, I would appreciate it. Let me know if this works for you.


Other Services You Can Benefit From

Accepted Audio File Formats

Transcribers at Flatworld Solutions are adept at reading and writing in multiple foreign languages, and can offer transcription in any global language preferred by the client. We support multiple file formats, including -

  • MP3
  • MP4
  • DVD
  • Digital
  • Tape
  • DSS
  • Audio CD
  • MOV
  • FLV
  • DDS
  • M4A
  • MSV
  • WMA
  • AMR
  • CAF
  • WAV
  • WMV
  • PDF
  • AVI, and more
12-24 Hrs Turnaround Time
150+ Global Clients
30-40% Cost Savings
50+ Transcribers
500+ Satisfied Clients
99% Accuracy
16 Years Experience
Quick Ramp-Up & Scale-Down options

Why Outsource Transcription Services to Flatworld Solutions?

We are ranked among other telephone transcription service providers as the best. The other reasons why you should outsource transcription services include -

  • Pocket-friendly Pricing Options

    Our services are affordable solutions that you can avail of at a budget that's preferable to your needs.

  • Multiple Format

    Transcriptions of video and audio media formats are provided with a documented manuscript of the index.

  • Data Security

    We ensure that your data is always secure with us by taking the necessary measures to keep it protected from loss.

  • Certified Company

    We are an ISO 9001:2015 accredited transcription company. Ours is a company that never takes compliance as an afterthought.

  • High Accuracy and Quality Service

    We always take great measures to keep our data safe and secure. We prevent oversight in every step of quality compliance.

  • Short Turnaround

    We work with speed to deliver great results. Our team can keep up with your needs however complex.

  • Scalability

    Our services are ready to scale on demand. Just tell us if you need more bandwidth and we'll accommodate your needs in the best possible way.

  • Experienced Team of Transcriptionists, Proofing Experts, and Project Leads

    Flatworld Solutions has highly skilled transcription experts who have immense knowledge of the transcription process. They are also adept at tools needed for lightning-fast transcription.

  • Transcription Technology

    State-of-the-art technology has made its presence in our inventory. We use the best transcription technology to deliver great services.

  • Round-the-clock Availability

    We're available through multiple means and that means your challenges would be resolved faster and in a more efficient way.

Client Success Stories

Case Study on Audio Transcription to Marketing Agency

Flatworld Solutions Provided Audio Transcription Services to a Leading US Marketing Agency

Flatworld delivered top-notch audio transcription services to a US-based marketing client. The transcriptions ranging from a few minutes to an hour was processed within 24 hours.

Read more
Case Study on Audio Transcription of Lecture Given on Lean Management

Flatworld Solutions Performed Audio Transcription of Lecture Given on Lean Management

Audio recordings with a play time of 4 hours were transcribed by Flatworld Solutions for a top US-based client. The project was completed in just 48 hours with 98% accuracy.

Read more

Outsource Telephone Transcription Services to Flatworld Solutions


Not only are the transcriptions I've ordered very accurate, but the prices are extremely reasonable, the turnaround time is quick, and the customer service is excellent!

Patricia F,
Los Angeles
More Testimonials »

Cross-domain expertise, over a decade of working experience & knowledge, history of providing in-time audio transcription solutions, and the edge to perfect any sort of transcription solutions irrespective of format and platform (such as Skype transcription, telephone dictation, VOIP transcription, etc.) at an affordable cost make us the best choice for high-quality transcription solutions.

Contact us today to discuss your requirements with our representatives.


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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000