Flatworld Transcribed Audio on Lean Management With 98% Accuracy

Case Study on Audio Transcription on Lean Management

The Client

The client is an independent member who has donned the role of author, consultant, teacher, and publisher in the lean manufacturing industry for 40+ years. The client is deeply involved in Lean manufacturing method and Harada method followed by US manufacturing companies.

Client's Requirement

The client wanted a transcription partner who could provide accurate audio transcription within the stipulated time. The requirement of the client was classified as follows -

Transcription of 4 hours of audio files on complex topics of lean manufacturing
The transcriptions had to be swiftly completed with accuracy, so that client can use it from get-go
We used Hightail to download and access files for the audio transcription

Project Challenges

During the project, the transcribers at Flatworld Solutions faced the following challenges that were effectively dealt using our expertise -

The client was keen to use Hightail. This file transfer services were quite distinct from VPN and FTP method of document transfer used by Flatworld Solutions
The client sent 4 files where the duration of each file was 1 hour. It cost us time to download the file and the time was limited for our team to complete the audio transcription

Our Solution

To effectively deal with the challenge and ensure quick delivery of the transcribed file we took the following steps to provide cost effective transcription services -

A dedicated member was assigned to supervise the project from inception to completion
We securely download and manage audio files via Hightail once the project files were uploaded from the client's end
Our team worked in collaboration to ensure high quality of service by validating the accuracy of each transcribed file before project delivery
We iteratively benchmarked all transcribed files against the client's specification to ensure proper alignment with their needs

The Results

The transcribed audio files were subjected to rigorous proofing to ensure utmost compliance to client's need. The outcome of the project was as follows -

We completed transcription, proofed for errors, and delivered audio files within 48 hours
The team at FWS takes pride in completing the transcription as per the client's spec with an accuracy of 98%
The client was glad to see progress with the project undertaken by FWS. The successful results gave them the impetus to outsource more similar projects to us

Outsource Multilingual Transcription Services to Flatworld - The Leader in Audio Transcription

Flatworld Solutions is a leading transcription company backed by 19 years of true industry experience in transcription services. Our is an ISO certified company that stands out among the rest because we specialize in audio transcription that will bring you the best value in no time. We have the skill and expertise to handle all aspects of audio transcription no matter what challenge you face. With a team of 200+ skilled transcribers we have managed to keep up with the challenges such as complexity and time limitations. Our fast transcription is focused on handling an array of files in the language and format of your choice. Enjoy trouble-free service that also comes with quick and reliable support during and after the project.