Flatworld Solutions successfully provided podcast transcription services to a US-based client with more than 98% accuracy!
Flatworld Solutions was contacted by a real-estate based podcast show that frequently interviewed well-known and successful real-world real estate investors, and provided information on how to be a better real estate entrepreneur.
The client was looking for a partner who could help them with the task of podcast transcription. They had completed over 18 hours of podcasts, and needed a company that could accurately transcribe these podcast episodes into the specific formats. The formats were often in different formats from each other.
They required the transcription be completed in a short time frame, and selected Flatworld Solutions due to our experience in the field, rapid response time, and ability to meet the required deadline.
The biggest challenge with this project was the formats. The client wanted specific formats while transcribing podcast episodes, which would be time consuming as the format would need to be changed with each episode. Podcasts can also be difficult to transcribe because often people talk over each other, although with these files the voices were often clear.
Flatworld Solutions assigned two resources to work exclusively on the project. The client shared the recordings to the team via DropBox and Google Drive. For accuracy, the team downloaded the files in the exact sequence they were sent over by the client.
Once downloaded, podcast transcription began according to the specifications provided by the client. The Quality Assurance (QA) team at Flatworld Solutions performed strict quality checks along the way to ensure accuracy. Each file was sent to the client via email upon completion.
The client was highly satisfied with the quality of the world, which was completed at an accuracy rate of 98% - exceeding client expectations. The team was able to complete the project in just 10 days. Flatworld Solutions managed to secure a long-term relationship with the client, who contacted our team for future work.