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The Client

The client is a top manufacturer of precision instruments based out of Europe. Flatworld Solutions was contacted by the client to harness our expertise in online market research services.

Challenges Faced by the Client

The client was involved in the manufacturing of precision instruments and wanted to begin operations within India. And for that it required details of dealers across the country. It was mandatory for the dealers to have experience with similar products manufactured by the client.

FWS was approached for dealer mapping by mining the contact information of over 5,000 Indian dealers. The requested information had to be obtained from verified sources - a critical requirement. The client possessed a validation mechanism to detect duplicate contact information. Hence, it was imperative to furnish authentic contact information to the dealers.

The high volume of information was requested to be mined and submitted within a short turn-around time.

FWS' Solution

Flatworld possessed the skill and resources to undertake this challenging requirement. Our affordable pricing coupled with comprehensive knowledge of the local market and over five years of extensive experience in handling similar projects for a vast customer base made us the preferred choice for the client.

The expertise we possess allowed us to deliver upon promises within the stipulated time. The information provided by our team passed the validation tests conducted by the client and conformed to their requirements.

The Result

The qualitative online market research conducted by Flatworld Solutions yielded successful results that were accepted and appreciated by the client. The benefits were as follows -

  • Steep reduction in costs - Dearth of knowledge about market conditions prevailing in India could have escalated costs if the data mining exercise was undertaken by client's in-house team. Instead, substantial savings on costs were achieved by electing FWS for the assignment
  • Top-notch quality in services - The client noted superior quality in the research output provided by FWS because the dealers contact data passed the verification checks and conformed to all pre-conditions
  • Valid Dealer Data - Many hours of dedicated research and familiarity of the local markets allowed FWS to serve the client with accurate data that represented dealers connected with precision instruments

The client was satisfied and returned with repeat business on the similar project.

Partner with Flatworld - Leader in Online Market Research Services

Flatworld offers the most reliable online market research services that are bettered by the experience we possess in multifarious domains. It allows us to penetrate deeper into the complex markets around the world to present well-researched information that is critical for the business growth. We financially unburden the clients by working as an extension of their team anytime, anywhere. We have 20 years of experience catering to clients with the best KPO services at affordable rates.

Our clients have benefitted hugely from our expertise.

Contact us now to explore a range of research and analysis services that will help your business grow.

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