Business Development and Support Services

We can help you pursue strategic opportunities by nurturing relationships with stakeholders, buyers, and partners

Are you finding it difficult to crack tougher markets? Are you under pressure to reduce costs, retain customers, increase efficiency, and maintain profitability? Is it becoming a challenge to keep your business in momentum to stay afloat and beat the competition? Our sales and marketing teams come together to mitigate your concerns about business development. Even if you are completely swamped with running campaigns and managing inquiries we will ensure that your resource-intensive business development tasks are not neglected or delayed.

Businesses that outsource business development support services to Flatworld Solutions can reach new markets and attain better results from their marketing in no time. Flatworld Solutions has over 19 years of business development expertise. We can perceptively formulate business development strategies that work and execute them with perfection.

Our Business Development Support Services

We expertly take over the important routine business development tasks so that your in-house teams can focus their energies on nurturing leads and handling prospects. As a trusted business development support service provider, we offer a whole range of services to meet your needs. Our services include -

1. Customer Analytics

   

   Tracking customers, understanding their behavior, and finding out what they need is a critical part of business development. With in-depth expertise in data science, we leverage advanced analytics techniques and tested strategies to generate faster and more accurate insights about your customers. This helps your in-house teams in formulating marketing and sales tactics based on practical insights that bring better results. We can help you with -

   • Data and information management
   • Predictive analytics and forecasting
   • Data visualization
   • Big data analytics
   • Prescriptive analytics
   • Market segmentation
   • Custom analytics solutions

   Through our complete range of customer analytics services, our clients can gather customer data across all channels, understand customer motivations and problems, reduce customer churn, enhance nurturing effectiveness, and handle customer sentiments better. By recognizing emerging trends faster, they can meet the market demands and increase customer lifetime value.

2. Lead Generation and Sales Support

   

   We offer business development services for small enterprises as well as Fortune 500 companies. Our solid team works as an integral part of the sales process for many growing global businesses in different industries. Flatworld offers complete support for -

   • Sales lead generation, lead scoring and information collection
   • Document preparation for proposals, reports, and marketing material
   • Sales effectiveness analytics and dashboard creation
   • Identifying market trends and communicating them to the sales team
   • Content marketing and content repurposing support to increase sales effectiveness

3. Request for Proposal (RFP) Support

   

   Responding to RFPs is an important task that has to be done with accuracy as well as speed. There is a need to coordinate with various teams, departments, external vendors, etc., to come up with the most suitable proposal that your clients select. Our team can help you with -

   • Planning, sourcing, vendor selection, and contract negotiation
   • Setting project timelines and goals
   • Pricing strategy as per the market conditions
   • Coordinating with all the teams and external parties to collect the required information to be presented in the proposal

4. Market Research

   

   Expanding to a new market or planning to launch a new product are huge decisions that can be made with a higher level of confidence with the help of comprehensive and perceptive market research. We have helped global businesses and small and medium enterprises in smoothly cracking new markets through our in-depth market research services. We conduct social media research, focused groups, surveys, interviews, field-trials, customer feedback collection, and a lot more to answer some of the critical questions for you, like -

   • Is there a market for your product/service in new geographical locations?
   • Who are your competitors and what are their USPs in a new market?
   • What are the gaps and needs that your product/service can fulfill?
   • What is the optimum pricing that customers are willing to pay for your offering?
   • What are the challenges that your business might face?
   • What new features and capabilities do customers need from your product/service?

5. Business Newsletters

   

   If you want to remain in touch with your customers, suppliers and business stakeholders, then there is no better way than to publish a frequent newsletter that showcases your business growth and achievements in a professional way. We can help you remain on track with your newsletter publication by providing services like -

   • Newsletter content editing
   • Newsletter creative designing for print or email
   • Newsletter delivery through email or post
   • Newsletter analytics (open rate, response rate, etc.)
   • Newsletter information collection (monthly performance, ROI, mergers or acquisitions, news launches, benefits, etc.)

Our Business Development Support Process

We have systematized our business development support process by combining the best resources and techniques to produce valuable information on where to find the best prospect and how to convert them into your loyal customer. Our process includes -

 

01. Requirement Analysis

Using questionnaires and surveys, we will collect the requirement from your end. Your inputs will be analyzed to determine the existing loopholes and challenges in addition to the best strategy

 

02. Target Audience Profiling

We will create a buyer persona and understand the qualities that describe an ideal customer. This will help us filter people who are not inclined to make the purchase

 

03. Pitching at the Right Audience

We will make calls and email engagements to propagate branding. This will help us get closer to your target buyers, understand their needs, and propose solutions

 

04. Qualified Client Data

We will create a list of qualified people who are strongly inclined to place an order for your offering. Additionally, we will nurture relationships on your behalf

 

05. Exporting Insights

We will deliver fresh insights into the list of people who are warm and ready to take the next big step in sales

Other Services You Can Benefit From

Why Should You Outsource Business Development Support Services to Flatworld Solutions?

Choosing Flatworld as your business development support partner can come with a host of benefits that will leave all our competitors in the dust. Some of the popular reasons why we get preferred over other providers are mainly due to the following -

• International Standard Services

  Our business support services for business development are designed for global players and our team has the skill set to meet the ISO 9001:2015 standards of quality, timeline adherence, and efficiency. We stick to the guidelines provided by you and deliver results that exceed your expectations.

• Secure Data Management

  When you outsource business development support services, your business intelligence is in safe hands. Our professionals have signed the non-disclosure and are obligated to comply with the confidentiality and privacy stipulation. Our stringent data management methodologies have earned us ISO 27001:2013 certification.

• High-quality Industry-specific Business Development

  We have worked with independent entrepreneurs, government organizations, Fortune 500 businesses, and small enterprises in domains like business process consulting, telecommunications, software, financial services, equity, IT, healthcare, tourism, manufacturing, etc. We have helped a variety of businesses in fine-tuning their marketing and sales strategies and achieving the desired results quickly and cost-effectively with high-quality business development support services.

• Scalable Services

  We understand that growing businesses need sudden resources at the time of need. Our services are highly flexible, and we can easily ramp-up or ramp-down the people working for you within short notice.

• Quick TAT

  We can quickly mobilize resources to carry out research and commit to business development. Our pace is quicker than the other service providers because we have veteran marketers with decades of experience in navigating complex or new markets.

• Cost Savings

  Our services will enable you to reduce up to 70% of labor and infrastructure costs related to business development. You can tell us your requirements to get a quick and affordable estimate. Our clients have consistently chosen us as we deliver the best quality services within their budgets.

• SPOC

  We always assign a single point of contact to all individual projects. This ensures that every client receives 100% individual attention in case they have concerns or service requests.

• Trained Team

  Our solid team of sales, marketing, and business development experts have 10+ years of experience and relevant industry exposure to handle any kind of research and support activity with finesse. With expertise in managing global clients in several domains, we can confidently handle any requirement and provide actionable and accurate support services.

• Best-in-class Infrastructure

  We have superior infrastructure that is complete with the best security configurations, and software to help build strong relationships with clients and stakeholders alike.

• 24/7 Support

  We offer round the clock support to your sales team for quickly doing any kind of research, analysis, or prepare any sales material. With global teams, we ensure that we are there for you at your time zone preferences. Our turnaround time is shorter than any other service provider in this domain.

Client Success Stories

Flatworld Provided Primary Research Services for Shanghai-based Company

A client based out of Shanghai was provided with primary-research services. Our research insights helped the client to make the right decisions on time.

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Flatworld Provided Primary and Secondary Research Services to Private Air Travel Club

Primary and secondary research was provided to a Client based in California. The air travel client was elated with the outcome and praised our effort in producing quality results.

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Outsource Business Development Support Services to Flatworld Solutions

Flatworld Solutions is an ISO 9001:2015 certified business development support services company. When you outsource to us you would get international quality, professional services, trained resources, and transparent delivery. We reduce your marketing costs and increase operational efficiency. Having helped hundreds of businesses expand to new markets and increase their conversions over the past 19 years, our team has gathered vast experience in completing jobs accurately at an unmatched speed.

Contact us today to optimize your business development processes and support your sales and marketing teams.