Outsource Mortgage Trailing Documents Support Services

Mortgage Trailing Documents Support Services

Get mortgage trailing documents support to secure mortgage files that haven't been delivered 120 days after closure. We shore up back-end support at affordable rates

We provide the necessary aid in saving your time and finances that occur in the form of fines or penalties due to delayed documentation or compliance violations. Trailing down and documenting important files of lender's title policies, deeds of trust, lien waivers, private mortgage insurance policies, etc., are done on an extensive checklist basis to provide organized and well-structured documentation reports to our clients.

To ensure error-free and concise documentation and processing, Flatworld has more than a hundred expert professionals in the team along with the support of advanced document management systems that can automatically scan, track, record, and store all mortgage documents. They can also identify and report on missing documents, if any, saving additional time, money, efforts that would have to be incurred by investors otherwise.

Professional Mortgage Trailing Documents Support Services We Offer

Choosing Flatworld as your mortgage trailing documents support service provider can help you avail mortgage trailing document scanning and processing at affordable prices and quickest turnaround times. Flatworld Solutions offers end-to-end mortgage trailing document scanning and processing services. It includes -

  1. Preparation and Scanning of Documents

    Preparation and Scanning of Documents

    We set up a P.O. box no. where you can mail all trailing documents, where we compile them daily. We stack all documents based on their relevance and prepare them for complete scanning. Our professionals closely examine the client's loan files and make sure that it has all the necessary documents. Administered by GSE regulations, we maintain high-quality loan documentation that includes trailing, scanning, and processing various files like -

    • Deed of trust
    • Title policies and addendums
    • Titular insurance policies
    • Private mortgage insurance policies
    • VA certified loan guarantee documents
    • Any other individual documents required
    • FHA regulated mortgage insurance certifications
    • Certified and attested copy of finalized closing disclosure (CD)
  2. Managing Workflow

    Managing Workflow

    Unruffled and fluid workflow management is one of our top priorities while providing top-notch mortgage trailing document support services to our clients. We strive to achieve the unhindered flow of information between our and your team of mortgage professionals by establishing smooth workflow processes, eliminating any chance of ambiguity and/or documentation complications or flaws.

  3. Outbound Calls Services

    Outbound Calls Services

    Trailing and scanning documents to identify any missing documents or incongruency is imperative to avoid any form of future fines or penalties. To ensure error-free documentation, we review lending instructions using a loan origination system. After establishing the gaps, our team makes outbound calls or sends messages/emails to third-party companies, owners, investors in order to obtain the missing information or document files.

  4. Volume Mortgage Scanning Services

    Volume Mortgage Scanning Services

    In case lenders are looking to compile bulk loan files, we have proficient teams and systems to help you digitize loan information of bulk orders in fast turnaround times. We make use of document management systems and tools to scan through loan files and arrange them into singular PDF files.

  5. Auditing Solutions

    Auditing Solutions

    We provide document auditing services for all kinds of digital loan information. We scrutinize loan files using our multi-tier mortgage trailing document scanning support system to ensure quality compliance and report any missing or flaw in the loan information. We have specialized auditors that go through each document, thoroughly, to eliminate any scope of error.

  6. Reporting


    Our mortgage trailing document processing support services also include the creation of extensive reports on the status and quality of loan files. Our reporting services are high-in-demand due to our vigilant reporting system and professionals that make sure of immediately reporting and rectifying any errors or missing information in the loan files.

Mortgage Trailing Document Processing Support - Process We Follow

Our quality work and quick turnaround times are results of the strict work methodology that we follow for every project order. Our process includes -

Our dedicated project manager understands your project needs and deploys a team
We receive files through P.O. box, or through secured server if files are in the form of soft copies
We scan the documents and compile them in relevant folders
We do the trailing of all the documents through checklist approach
The document management system is used to flag-off any missing information in loan files
First-level of quality check is conducted by the project head
Our team makes outbound calls to procure any missing documents from third parties
The final review is done by the project manager and client before closing document trailing and scanning
The last step is documenting, storing, and delivery of completed loan files through trusted shipping partner or uploading it on lender's portals if it is digitized, using secured FTP servers

Other Services You Can Benefit From

Why Outsource Mortgage Trailing Documents Support Services to FWS?

Serving as the backbone for lenders, our mortgage trailing document support services are remarkably streamlining document processing time, thereby, eliminating leakages and speeding-up cash flows from selling mortgages to investors. Here are more reasons why you should outsource mortgage trailing documents support services -

  • Experienced Team

    Flatworld Solutions has the most experienced team of over 100 mortgage professionals and auditors on board, to provide you exceptional mortgage trailing document processing services within defined deadlines.

  • ISO Certified Services Provider

    We have an experience of over 20 years in the industry and our internationally regulated practices make us the topmost mortgage trailing documents support service providing company in the market. We also comply with ISO 9001:2015 regulations and that makes us a top service provider.

  • Superb Infrastructure

    State-of-the-art infrastructure and aid of highly advanced document management systems like M-suite to handle bulk work orders and faster turnaround times without compromising on the documentation quality.

  • Proper Reporting

    We provide weekly reports and frequent notifications and alerts facilities to keep our clients updated on the status of loan files documentation. Frequent reports also help in extracting any missing files from lenders or third parties.

  • High Accuracy

    We have a record of 100% accurate and error-free mortgage trailing document scanning and processing, giving us the robust base of loyal and satisfied clientele all around the globe.

  • Round-the-Clock Support

    We have development centers across countries, thus, making our support services available to you 24/7 all-round the year.

  • Well-Defined Process

    We can offer highly specialized and tailor-made documentation and scanning services to suit the distinct needs of our clients.

  • Complete Data Confidentiality

    We ensure complete data confidentiality at all levels of transfer, documentation, and storage of loan files information.

  • Affordable Services

    We offer affordable and flexible pricing structures based on the volume of work, making us the most preferred mortgage trailing documents support company.

Client Success Stories

FWS Provided Title Search Services to the Client based in the US

We Provided Title Search Services to the Client based in the US

Processing paperwork for title search support and several other mortgage services were provided to a title settlement company. The client realized several benefits in succession through our services.

Read more
FWS Helped A Mortgage Valuation Company

How We Helped a Mortgage Valuation Company Increase His Business ROI

Discover how we helped a mortgage valuation client scale and shrink the TAT. Also, find how they experienced a 25% jump in business while the cost reduced by 50% with no slack in quality.

Read more

Outsource Mortgage Trailing Documents Support Services


Flatworld Solutions delivered what they promised; delays in loan processing & lengthy closing time are now a thing of past. Our loan officers and borrowers are happy.

President of a leading mortgage lending company in the US More Testimonials »

Flatworld Solutions is an expert mortgage trailing document support services providing company with a team of highly adept professionals and leading-edge document management systems. We are an ISO certified company with 20 years of rich experience in catering to our global clients. Our multi-tier quality check and missing documents reporting system make us the most favored mortgage loan processing support provider for all documents trailing and scanning services. If you are looking for a specialized outsourcing company to handle and manage your mortgage trailing documents needs, contact us right away.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

Ok, Got it.

Read our Privacy Policy.

Info Email


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage Solutions LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000