Are you looking for mortgage software support services which could go hand in hand with your business model and transform your customer engagement and business performance? Do you want to have a true digital experience and streamline your end-to-end mortgage-related operations? If yes, then, you need Flatworld's secure, scalable, and cost-effective mortgage software solution at your premise.
At Flatworld Solutions (FWS), we leverage advanced technologies, like robotics, machine learning, and artificial intelligence to create custom solutions for your mortgage back-office challenges. We have 15 years of experience in creating custom mortgage software, including document management solution, test borrower portfolio software, etc., and have catered to the precise requirements of investors, retail lenders, wholesale lenders, private mortgage insurance companies, and service providers.
MSuite - Mortgage Automation, RPA Tool
M-suite is an automated doc management tool developed by ExpertMortgageAssistance and Flatworld. Driven by advanced technologies like OCR, Robotic process automation (RPA), Machine Learning and Artificial Intelligence, it reduces the time taken to onboard a loan by as much as 85 percent, processes thousands of mortgage documents & files per hour, ensures further scalability, and provides fool-proof data security.
Over 60% of the tasks related to the mortgage process are prep tasks, which do not require direct manual interventions. Thus, you need a solution that can transform your day-to-day operations, reduce costs, provide necessary scalability, and digitize your mortgage lending process. One such solution is Flatworld Solutions' MSuite.
FWS' MSuite relies on the following to automate your back-office mortgage processes -
OCR (Optical character recognition)
RPA (Robotic process automation)
A few things that MSuite can do -
Go through the scanned images, split, and upload them to their respective folders
Extract data from various documents
Perform stare and compare
Raise exceptions wherever required
Deliver lower loan processing solution while complying with all the necessary and federal regulations
Automate the entire UDN process
Acquire & assimilate data from the internal and external system
Provide a seamless customer experience, and more accurate loan processing
You can easily implement MSuite into your back-office operation and eliminate the unnecessary mess of papers, reduce turnarounds, and save significant cost.
Mortgage Software Support Solutions We Offer
We collaborate with mortgage lenders and brokers to assist them with the tools that they need to succeed in the competitive mortgage industry. And as a mortgage provider, when you outsource mortgage software services to us, you can leverage our mortgage software support solutions at each rung of your mortgage processing life-cycle. This will enable you to save significant costs, bring down the loan processing time, boost your organization's efficiency, and cut the time spent on documenting and doing other manual tasks. Our mortgage software can help you take a proactive loan lending approach and develop a compliant and effective mortgage process from scratch. Our mortgage software support solutions include -
We develop a high-quality mortgage dashboard to create actionable insights on KPI. We develop custom dashboards with illustrious designs that help stakeholders to compare and analyze the metrics. We provide complete support in Klipfolio dashboard development, Tableau dashboard development, dashboard integration, training, and maintenance.
If the efficiency and productivity of your business are affected by adopting the traditional mortgage process we can streamline the workflow by automation of tasks. Our automation support will ensure that your process is always compliant with the mandatory mortgage guidelines while giving your clients a great level.
If reduction of errors and increasing compliance seem a challenge then we can help you with RPA for mortgage process. This will prevent your team from getting too involved in the legwork. The robotic process automation system will process mortgage functions at super-human speeds to prevent bottleneck and the resulting delays. Therefore eliminating deficiencies, errors, and delay in approval.
Web-Based Loan Origination System
As the mortgage lender or a mortgage banker, you might be sandwiched between complying with the federal regulations and executing your loan in limited time. However, the mortgage origination requires extreme vigilance as it is the primary phase where the borrower applies for the loan and you process it. Through our custom-built web-based loan origination system, we can help you streamline your loan manufacturing and reduce over-all turnaround times with 100% adherence to all the mortgage & federal laws.
Our tailor-made mortgage underwriting solutions can provide you with an automated income extraction and calculation - directly from your borrower's income records. Besides, the data are fetched from the source, thus, easing your engagement with your loan originator & processor. And with each document fed into the system in an orderly style, your underwriter can work faster and approve the loan in lesser time. Our mortgage software can also store & compile your customers' credit reports, income records, W-2 forms, tax return statements, etc.
Loan Processing Software
Loan processing, if done manually can be a labor-intensive, time-consuming and risky job. However, by outsourcing mortgage software solutions, you can work on a state-of-the-art software to facilitate the processing of high-volume mortgage loan packets and assemble, prioritize, and streamline with an exceptional precision. You can also auto-validate the vital records from the mortgage loan packets and help your users in making better decisions.
In mortgage appraisal, the appraiser has to find the market value of the property before a lender approves the loan. Also, the borrower has to seek a refinance for the same. With FWS' mortgage software services, your customer will be exempted from this process and will get an automatic appraisal. Furthermore, as a lender, you can also determine the current market value of the property in a fraction of a second.
Loan Closing & Delivery
When you outsource mortgage software solutions, we can revolutionize your paper-laden traditional mortgage loan closing, delivery, servicing, and packing process. You can close and process the loans swiftly and provide better service to your customers. With our mortgage software, you can collaborate with your borrowers in a transparent environment, also giving them a robust self-service option.
A few advantages of mortgage software support solutions include -
Helping your borrower with online loan procurement
Facilitating loan servicing and approvals
Tailor-made mortgage software solutions for credit reporting, foreclosure, refinancing assistance, and customer engagement
Custom-built mortgage software for compiling & digitizing the mortgage loan documents, assessing the legitimacy of the documents, preparing the closing records, evaluating the taxes and legal fees, loan origination, underwriting, processing, and monitoring
Unique software for pipeline management & account aggregation
Benefits of Choosing FWS for Mortgage Software Support Solutions
As a mortgage software solutions provider, our solutions come with robust quality audits to ensure 100% compliance regulations. Here are just a few of the many benefits of outsourcing mortgage software solutions to FWS -
High Quality - Flatworld Solutions is an ISO-certified organization which assures you of high-quality mortgage software. Our mortgage software solutions' agents, project team, and call center executives are highly motivated to help you with your challenges and queries. With their deep understanding of the industry, they can connect with your customers emotionally and factually.
State-of-the-art Infrastructure - At FWS, our team of mortgage software solutions executives has access to state-of-the-art infrastructure in the form of uninterrupted networks, world-class office spaces, and the best-in-class call center tools and technologies.
Multiple Delivery Centers - We have over 10 delivery centers and four offices spread across the globe. It enables us to render exceptional mortgage software services. Also, our customer support teams work across all the time zones and can provide their service within a quick turnaround time.
Information Security - We are an ISO/IEC 27001:2013 Information Security Management System (ISMS) certified organization which ensures that all the legal, project, client, loan, and employee information is completely safe and is not divulged to any third-party firm.
Flexible Pricing Options - You can collaborate with us on the need basis. With our flexible-pricing option, you get the advantage of choosing the scope and duration of the mortgage support services. Moreover, our dynamic, industry-specific knowledge allows us to tailor our mortgage software.
Industry Expertise - Our 20 years of proven service experience allow us to effectively get ahead of the changing demands of the mortgage industry and provide industry-wide best mortgage software services.
24/7 Availability - Our team of call center executives is available 24/7. When you collaborate with us, you can be certain that our call center executive will be accessible for calls during your work hours, regardless of the time zone difference.
Ease of scalability - With us, you can demand ramp-ups or scale down of the mortgage loan setup support services to manage project demands and budgets; without having to worry about overheads or layoffs.
Dedicated Manager - When you outsource mortgage software solutions to us, we assign a dedicated manager to you who will be a single point of contact for all your queries and needs. The person will be responsible to keep you updated with the project status at all times.
Outsource Mortgage Software Support Solutions to Flatworld Solutions
Flatworld Solutions is one of the foremost mortgage software support solutions company providing high-quality mortgage software solutions and a series of other mortgage support solutions to its global clientele. Today, the volatile financial market and heightened federal regulations are driving the mortgage providers to embrace new mortgage software. At FWS, we have in-depth knowledge and understanding of the US mortgage & federal laws and continuously evolve and modernize our mortgage outsourcing process to deliver immeasurable value to our clients. Additionally, we also provide RPA for Mortgage Processing to enhance the efficiency of mortgage loan processing.