Outsource MLO Client Support Services

MLO Client Support Services

Our mortgage loan originators persuade your clients to help you close a deal successfully. We help your clients to choose the right mortgage loan at affordable rates

With so many types of mortgages, different kinds of borrowers with unique needs, it can be tricky for lenders to look for the right mortgage loan officer who suits their business needs. Lenders who don't have much time to dedicate to selecting, interviewing, and zeroing in on a mortgage loan officer find themselves stagnated. What's the best solution? You can outsource MLO client support services to a company that specializes in finding business and lender-specific loan officers.

With more than 20 years of experience, Flatworld Solutions (FWS) has been helping lenders from different places in the world in finding mortgage loan officers with immense experience and expertise pertaining to various types of loans. With the help of our services, you will be able to find a versatile mortgage loan officer who can deal with different situations like borrowers with low credit scores, modern-day requirements, and much more.

MLO Client Support Services We Offer

At Flatworld Solutions, we offer comprehensive MLO client support services that can help you select the right mortgage loan officer starting right from scratch. We are the leading MLO client support service providing company because of our vast experience in helping hundreds of lenders find suitable mortgage loan officers. Here are the MLO client support services that we provide -

  1. Finding Mortgage Loan Officers

    Finding Mortgage Loan Officers

    We can help you find a suitable mortgage loan officer based on your specific location. We have a large database of mortgage loan officers using which we can quickly shortlist a few for you. Besides our database, we also rely on the Nationwide Mortgage Licensing System in order to go through the records of many mortgage loan officers before sending their names your way.

  2. Conducting Interviews for Loan Officers

    Conducting Interviews for Loan Officers

    Flatworld Solutions also offers interviewing services so that you don't have to go through the tiring process of interviewing a handful of mortgage loan officers to find the most suitable one for your business. We check their experience and ask them questions on your behalf to make sure we can find out if or not they match your preferences.

  3. Skillset Evaluation

    Skillset Evaluation

    We assist lenders in assessing the skillsets of different mortgage loan officers to have a better insight into their knowledge for making a calculated decision. We look into their technical background, how they go about the process of documentation, how they communicate, and their specialized experience in the mortgage industry. This evaluation helps us rate all the mortgage loan officers and shortlist a few before selecting one.

  4. Competency Evaluation

    Competency Evaluation

    We also evaluate the competency of mortgage loan officers to know how they complete loan requests and how proficient they are at drafting and processing paperwork. We also check if they comply with external as well as internal processes.

Our MLO Client Support Process

At Flatworld Solutions, our priority is to provide precise services that are free of errors and inconsistencies. This applies to our MLO client support services as well. We achieve this by following a systematic procedure so that we can check each of the steps and eliminate any errors then and there. Here are the steps that we follow to offer you the best of MLO client support services -


01. Understanding the Requirement

When we receive your MLO client support service requirement, we get in touch with you and find out what your specific requirements are. We believe that every lender would have their own unique needs and take this into account before catering to the lenders. This helps us in streamlining the process of looking for a well-suited mortgage loan officer for you.


02. Going Through MLO Profiles

Once we know your requirements, we look through our database of mortgage loan officers to check their experience, their skillsets, and all the other details that are provided by them. We make this step very specific to the lender's requirements.


03. Get in Touch with Loan Officers

After going through countless profiles, we shortlist a few mortgage loan officers. This is done in an effort to only interview and evaluate relevant loan officers. After shortlisting, we reach the loan officers and communicate your requirements. We then check each of their skillsets and capabilities and also perform real-time assessments that give us a better idea about their experience and competency.


04. Reporting

After interviewing a few mortgage loan officers for your business, we create a report that is all about our observations and assessments. We then send this comprehensive report your way for you to decide out of the selected best mortgage loan officers.

Other Services You Can Benefit From

Why Outsource MLO Client Support Services to Flatworld Solutions?

Flatworld Solutions has been the leading mortgage MLO client support service provider for years now. With our reservoir of experience for about the past 20 years, we have gained thorough knowledge about the mortgage industry and are well-equipped for dealing with the changing needs of the industry. With expert support for mortgage loan originators being the primary benefit of working with Flatworld Solutions, we also provide the following benefits to our clients -

  • Industry Experts

    Our team of experts is not only skilled and experienced in the mortgage industry but also possesses the skills to under client needs and provide services that are specific to each project. They have knowledge about current systems and technologies that can be leveraged for maximum client benefit, making our services largely client-centered.

  • Best Infrastructure

    We have been in the industry for 20 years and have been upgrading our services by investing in the best and the most modernized infrastructure. With our well-established architecture and the tools and technologies that we use, your investment rate in our services is greatly reduced.

  • Flexible Pricing

    At Flatworld Solutions, you'll find the most pocket-friendly mortgage loan officer client support services since we offer flexible pricing solutions. As opposed to the many new companies that provide a rigid catalog, we give you the freedom of making the customized choice of services and pay for nothing more than what you choose.

  • Round-the-clock Customer Support

    We're dedicated to helping our clients and anyone who has queries regarding our services at all times. We have a team of customer service executives that is available round the clock through different time zones. With more than 1000 call center support staff, we promise you that we'll get back to you in no time as you reach us through calls, email, or web.

  • Quick Turnaround Time

    With the many client support call centers, highly modernized infrastructure, and a team of mortgage experts who are always committed to providing mortgage loan officer client support services with great versatility, we ensure that we complete our client projects in the shortest time frame so that we can also work on your feedback.

Client Success Stories

FWS Provided Title Search Services to the Client based in the US

We Provided Title Search Services to the Client based in the US

Title processing support was offered to a reputed title settlement and insurance company. The client realized benefits swiftly due to our efforts.

Read more
FWS Helped A Mortgage Valuation Company

How We Helped a Mortgage Valuation Company Increase His Business ROI

Learn how we assisted a mortgage valuation company to scale-up and shorten the turnaround time to help them realize a 25% boost in business along with a 50% reduction in cost without sacrificing the quality.

Read more

Outsource MLO Client Requirements to Flatworld Solutions


Flatworld Solutions delivered what they promised; delays in loan processing & lengthy closing time are now a thing of past. Our loan officers and borrowers are happy.

President of a leading mortgage lending company in the US More Testimonials »

Selecting the right mortgage loan officer for your business can take you a lot of time if you're busy managing an active business. This needs undivided attention so that you can make sure that the loan officer that you plan to work with is competent enough to help you. Making the wrong decision can cost you a lot. This is why it is highly recommended to look for the best MLO client support service providing company that can take care of your MLO client support needs effortlessly. Flatworld Solutions has been the favorite mortgage loan processing support company among thousands of lenders for its incredible quality of services and client-first attitude. We are always there to understand our client's needs and plan our services such that it meets the goals of our clients.

Get in touch with us now and let us help you with your MLO client support needs.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage Solutions LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

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