Mortgage Processing Support for Credit Unions

Outsource Mortgage Processing Support for Credit Unions

The volatility of the mortgage industry has always been a point of concern for credit unions thanks to shifty regulations, rising competition, market unpredictability, and shrinking demand for loans. If you are a financial institution in distress, there is one way to cheat around sky-high origination costs and operational risks - outsource mortgage processing support.

Being an ISO certified mortgage processing company, we specialize in providing a range of mortgage processing support for credit unions. We, at Flatworld Solutions, have been a reliable partner to many credit unions who are keen to provide high-quality mortgage products and services to their clients. Our mortgage processing support services comply with industry regulations and can be customized to trim operational cost while aligning you with the financial growth you need.

Mortgage Processing Support Services We Offer

Flatworld Solutions' mortgage processing support is a three-stage service that includes document aggregation and data evaluation to establish document correctness. 51% of our business in banking is from lending and mortgage. That makes us the professionals with hundreds of hours' worth of experience in a range of mortgage processing services such as loan document indexing, registration of loans, underwriting, post-closing review, loan modification, as well as payoff processing. With a keen eye on specifics, we offer the following services -

  • Loan Document Indexing

    To process loans faster we index loan documents in the format that matches the underwriter's specifications. It becomes easier for mortgage underwriters to take decisions by reviewing clear loan documents. We compile documents in a file library and verify the availability of all necessary documents. We notify loan processors and stakeholders if any documents are unavailable to make them aware of the estimated timeline for completion.

  • Loan Registration and Loan Boarding

    Our loan officer gathers application forms from stakeholders and follows a checklist of steps to appropriately stack documents in the right order. Once all document needs are met, it is forwarded for registration of loans via loan origination system.

  • Mortgage Closing & Reporting

    FWS' loan officer reviews the loan before readying a loan file package for closing. We perform a pre-funding review, HUD1 review, conditions verification, file auditing, and reconciliation of closing charges as part of mortgage processing support services. We also provide high-quality reports to stakeholders to give a clear picture of the process and status of loan origination.

  • Mortgage Appraisal

    Our licensed mortgage appraisers conduct desk and field review to thoroughly evaluate collateral as well as to perform other reviews such as title checks, credit checks, to get legal clearances for faster approval of finance.

  • Collections Service

    We also provide overdue collection, payment processing and asset management that will allow credit unions to focus on other critical areas while we ensure your revenue flow is consistent with on-time payment capture.

Benefits of Choosing Mortgage Processing Support Services from FWS

When you outsource mortgage processing support services to Flatworld Solutions (FWS), we go by our assurances to deliver services that will bring you the satisfaction and peace of mind. The benefits you can avail without spending a fortune are as follows -

  • Strict quality assurance steps for better reliability
  • Up to 50% reduction in operations expense
  • 85% upscaled process when business is at its most brisk
  • Conformity to regulatory compliances
  • 35% reduction in turnaround time
  • Quality work carried out by 100+ professional underwriters

Mortgage Processing Support Process We Follow

By outsourcing mortgage processing support services, you can see what happens behind the scenes because we feel it is important to keep our process transparent to you. From the execution of service level agreement (SLA) to project delivery, we take careful steps to prune your spending. Here is how we handle your project -

Requirement Analysis  

01. Requirement Analysis

We carefully study your requirement and formulate a workflow that is cost-effective and meets the primary objectives

Mortgage Loan Review  

02. Mortgage Loan Review

We review loans to evaluate data for correctness and compliance. We monitor outstanding titles and follow-up with payments within the agreed upon time

Uploading Document  

03. Uploading Document

We upload the reviewed document into a dedicated repository for easy and fast retrieval

Co-ordination with Credit Union  

04. Co-ordination with Credit Union

We work side-by-side with the credit union's staff to ensure compliance with their service standards and to share recent changes

Reflect Latest Changes in QC Program  

05. Reflect Latest Changes in QC Program

We update the quality control review program upon recognition and acceptance of new rules

Report Submission  

06. Report Submission

We compile and capture the new findings into comprehensive reports exclusively meant for top-level management

Why Choose Mortgage Processing Support for Credit Unions from Flatworld Solutions?

We are a well-rounded provider of mortgage processing support services in India and abroad. We understand your exact concerns out of many years of experience. It is our intent to provide superior resource planning, skilled resources, and quality service for better cost savings. Here are more reasons why our mortgage processing support could be the best choice for you -

  • Certifications

    Why let your financial requirements be handled by unqualified people? Turn to us and get certified mortgage processors who can handle your project the way you want. We are an ISO certified company with the right people for the job

  • Security of Client Data

    Safeguarding your confidential financial data is a natural need, and we employ an array of security measures, both digital and physical to ensure that project files do not fall into wrong hands

  • Accurate and Quality Service

    Our mortgage processing support is a client-focused service that is widely accepted due to quality care with which we render the solution

  • Short Turnaround Time

    We know that time is valuable at both ends of the project. So, we honor our commitment and save your valuable money by working under strict timelines

  • Scalability

    All mortgage processing services come with features that support scaling. Whether you want to upscale or integrate with another system, we can make it happen

  • Reasonably Priced Services

    We only charge for services what you need because we care for your cost concerns. Our cost-effective service favors cost-conscious clients and will not leave a vacuum in your budget

  • Single Point of Contact

    When you outsource mortgage process, we allocate a dedicated professional who will routinely stay in touch and interact with you. Whether you have project related concerns or want to provide specific inputs during the project, simply reach us without waiting

  • Mortgage Processing Support

    We provide mortgage processing support for credit unions which include a multitude of services that are aimed to speed up the loan origination and financing

  • Certified Mortgage Processors

    We have a team of 100+ NAMP certified mortgage processor (NAMP-CMP), and certified contract loan processor (CCLP) who can help you out with best strategies, so you can seamlessly provide mortgage services to your client

  • State-of-the-art Infrastructure

    Having the right infrastructure is the key to achieving the desired results in the project. Having all the support within arms reach helps us deliver accurate results much faster. We have the infrastructure to handle multiple projects simultaneously without slack in performance

  • Secure Data Exchange

    To facilitate data transfer from your premise into our secure infrastructure we have established VPN and secure FTP systems that allows you to send project files without concerns

  • Round-the-clock Availability

    Not all our clients work in the common time zone. So, we offer round-the-clock availability to let you reach us anytime, anywhere. Our representatives can be reached through phone, e-mail, and even the live chat

Client Success Stories

Success Story on Loan Processing for Residential Mortgage Lender

Mortgage Lender Benefits from Quick Loan Processing and Reduction in Cost

Read this case study to find out how Flatworld Solutions helped a residential mortgage lender close loans on time, reduce the closing period by 30-50%, and efficiently manage twice the increase in loan volume.

Read more
Mortgage Lender Benefits from Short Closing Cycle

Mortgage Lender Benefits from Short Closing Cycle and Zero Backlogs

Read this mortgage lenders case study to find out how our mortgage services helped the customer reduce his operational cost by 50%, double his loan volume, and get ahead of other mortgage lenders.

Read more

Outsource Mortgage Processing Support to FWS - Leader in Mortgage Services


Flatworld Solutions delivered what they promised; delays in loan processing & lengthy closing time are now a thing of the past. Our loan officers and borrowers are happy.

Leading Mortgage Lending Company in US
More Testimonials »

Flatworld Solutions is a leading provider of mortgage support services. We are backed by 20 years of experience in customized mortgage processing support for financial institutions around the world. Our cost-effective services are tuned to bring you the best ROI in a quick turnaround time. With over 100 certified mortgage processors, we have successfully delivered 30+ mortgage processing projects. Our global delivery centers have the latest technology that is needed for executing mortgage services with care and precision. We also provide other services such as Mortgage Lien Release Support Services, Pre-fund QC Audit, Renovation Mortgage Loan Support Services, Residential Mortgage Loan Services, Mortgage Indexing and Data Extraction, Mortgage Title Policy & Document Retrieval Support, mortgage underwriting, and more.

Get in touch with us if you want reliable mortgage processing support to speed up loan origination and other mortgage services.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage Solutions LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

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