Understanding vendor's mortgage process is important before outsourcing. Take a look at our loan process.
Read this mortgage lenders case study to find out how our mortgage services helped customer reduce his operational cost by 50%, double his loan volume, and get ahead of other mortgage lenders.
A rapidly growing mortgage lender with lending centers across USA approached Flatworld Solutions for assistance in his mortgage closing cycle. This customer wished to achieve the fastest and the most efficient closing cycle among other home mortgage lenders in the States, without sacrificing professionalism and quality. We were expected to provide mortgage services with speed and at affordable rates.
The customer approached us at a time when he wanted to exponentially increase the loan volume within a short time span of a few months, and race ahead of other mortgage lenders. Also, he was unable to process the loans within a short turnaround time. The following are some of the other challenges that the customer faced:
We began the project by performing an in-depth analysis of the customer's mortgage processes and systems. This helped our team of mortgage professionals to identify the bottlenecks in their operations, and suggest areas which needed improvement. With our vast experience in developing efficient and effective processes for home mortgage lenders, we were able to present the customer with services that guaranteed impeccable quality, within a fast turnaround time.
To start off, we ensured that our solution resolved the current problems faced by our customer. Next, we established a team to aid our customer in growing and emerging as a large residential mortgage lender, without having to deal with any operational challenges. Our solution for the customer consisted of the following methodology:
With the assistance of our professional services, the customer was able to double his loan processing volume in less than a year. The average closing time was also reduced to the least in the mortgage industry. Additionally, our customer was able to leverage the following benefits:
Hope you enjoyed reading this case study. You can also outsource mortgage services such as mortgage loan processing, underwriting services, mortgage closing etc., and leverage the benefits that come with outsourcing.
We, at Flatworld Solutions, provide quality mortgage solutions to bring your business to the forefront, while ensuring higher customer retention, faster processing times, increased business revenue, and minimized recruitment expenditure. Read mortgage services success stories to know how we helped several clients meet their business goals.
Contact us to get the Flatworld advantage!