Read this case study to find out how Flatworld Solutions helped a correspondent lender accelerate their pre-purchase review process leading to a reduction of loan purchase time by 40%.
The client is a licensed provider of mortgage services in 50 different states. They focus on wholesale, retail, and correspondent lending.
As a foremost contender in the correspondent lending market, it was difficult for the client to handle a large influx of business. Recruiting and training resources fast enough to cope with the increase in numbers was a huge problem, so the client approached us to narrow this gap. When we took over this task, we had to face the following challenges -
Through multiple webinars, our team familiarized with the customer's existing processes and started working with the internal troubleshooting team. The steps our team took are -
We took only 60 days to bring tangible changes that improved the pre-purchase processes of the client. A few direct results because of the process change include -
Thanks to the optimized internal processes, the client was able to keep an appropriate balance between uptake and delivery of the service.
Flatworld Solutions is a leading provider of high-quality pre-purchase review process services, mortgage indexing and data extraction support services, title policy and document retrieval support services, and a host of many other mortgage loan processing support solutions to its global clients. We have extended suite pre-purchase review process specialists that can offer highly scalable and flexible solutions tailored to your niche needs.
We have a deep understanding of US mortgage law and provide mortgage support services to meet the exact needs of retail & wholesale lenders, investors, private mortgage lenders and even service providers.
Get in touch with us today for consistent, efficient, and cost-effective pre-purchase review process services.
Decide in 24 hours whether outsourcing will work for you.
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.