In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
Flatworld's Billing Process for Logistics Providers
Flatworld follows a structured billing process to ensure total accuracy, reliability and cost savings for our global customers.
Our executives in India access the scanned BOL in the company's server through a secure Virtual Private Network (VPN). Using the information in the BOL, bills pertaining to the truck are billed by the Billing Dept at Flatworld, in a prescribed format.
Shippers call from different cities to the Terminal. A Customer Support Executive responds to the call and gathers shipment information that is conveyed to the truck drivers
Trucks leave the Terminal to pick up freight from different Shipper locations
Shipper hands over the Bill of Lading (BOL) to the driver. Driver verifies the BOL, signs it and sticks a Pro-label with a unique number on it
Driver scans the BOL using the Mobile Data Transmitter (MDT) in the truck enabling real-time data capture and information streaming. The scanned BOL reaches the company's server immediately
Flatworld executives in Bangalore, India , access the scanned BOL in the company's server through a secure Virtual Private Network (VPN). Using the information in the BOL, bills pertaining to the truck are billed by the Billing Dept at Flatworld, in a prescribed format. The completed bill/unloading manifest is sent over FTP to the company's server. The entire process is completed even before the pick-up truck reaches the terminal to hand over its freight to the delivery truck
Pick-up trucks return back to the terminal. The Dock Manager collects the unloading manifest from R & L's server. The freight is unloaded to the dock in the terminal
The shipment is then loaded into the delivery truck that leaves for the consignee's destination. On arrival, the freight is then delivered to the consignee - on time!
Contact us to outsource your billing processes for quality, reliability and cost savings.