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Flatworld's Billing Process for Logistics Providers

Transaction Process

Flatworld follows a structured billing process to ensure total accuracy, reliability and cost savings for our global customers.

Our executives in India access the scanned BOL in the company's server through a secure Virtual Private Network (VPN). Using the information in the BOL, bills pertaining to the truck are billed by the Billing Dept at Flatworld, in a prescribed format.

  • Shippers call from different cities to the Terminal. A Customer Support Executive responds to the call and gathers shipment information that is conveyed to the truck drivers
  • Trucks leave the Terminal to pick up freight from different Shipper locations
  • Shipper hands over the Bill of Lading (BOL) to the driver. Driver verifies the BOL, signs it and sticks a Pro-label with a unique number on it
  • Driver scans the BOL using the Mobile Data Transmitter (MDT) in the truck enabling real-time data capture and information streaming. The scanned BOL reaches the company's server immediately
  • Flatworld executives in Bangalore, India , access the scanned BOL in the company's server through a secure Virtual Private Network (VPN). Using the information in the BOL, bills pertaining to the truck are billed by the Billing Dept at Flatworld, in a prescribed format. The completed bill/unloading manifest is sent over FTP to the company's server. The entire process is completed even before the pick-up truck reaches the terminal to hand over its freight to the delivery truck
  • Pick-up trucks return back to the terminal. The Dock Manager collects the unloading manifest from R & L's server. The freight is unloaded to the dock in the terminal
  • The shipment is then loaded into the delivery truck that leaves for the consignee's destination. On arrival, the freight is then delivered to the consignee - on time!

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INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540