FAQs on Outsourcing Digital Artwork

  1. I want to outsource my artwork requirements to Flatworld. How do I start?

    You can either call us or fill in the contact form with your requirements and we will get back to you. You can send your rough designs/files by any of the following methods:

    • Access files from a web-based application
    • Upload files on to a FTP server
    • By remotely logging in
    • Send the scanned files as an e-mail attachment
  2. For how long has Flatworld been providing digital artwork services?

    Flatworld Solutions has been providing creative design and digital artwork services for more than 20 years now.

  3. What type of customers do you serve?

    We serve a wide range of customers who hail from different industries such as:

    • Animation Industry
    • Marketing Industry
    • Television and Film Industry
    • Life Science Industry
    • Publishing Industry
  4. I need a logo designed for my website. Will that be possible?

    Yes. You just have to mail us your requirements or any rough drafts that you have created, and our team of graphic designers will design a unique logo for you.

  5. Do you work on weekends?

    We are available from 7.30 PM EST on Monday to 3.30 PM EST on Saturday. If it an urgent requirement, we are available to work on weekends as well.

  6. How do you ensure that my designs are kept confidential?

    We make sure that no client data is published, sold, or distributed to any third-party. Your data is completely safe with us, and we return all the original source files back once the project is over.

  7. What kind of quality processes are undertaken at Flatworld?

    We follow strict quality procedures to ensure that we deliver high quality and creative artwork services.

    See some of the samples we have worked on.

  8. Who does the artwork?

    We have a team of professional graphic designers and artists with a minimum of 5 years of experience who handle your requirements.

  9. Do you use any kind of software?

    Our team is proficient in using a variety of software like Adobe Illustrator, Adobe Photoshop, Corel Draw Plus, amongst others.

  10. Can I suggest some changes if I am not happy with the designs?

    Yes, of course! If you are not fully satisfied with our services, you can suggest us the changes required and our team will send you back the revised designs.

  11. How fast can I receive the completed assignment?

    We provide a guaranteed turnaround time of 24 hours. But, the project completion time may vary depending upon the project complexity, technology used, and the services offered.

  12. What is your pricing structure?

    We provide extremely competitive prices for our creative artwork services. The quote may depend on the type of project, technology used, and the project complexity.

    Read more about our pricing structure.

  13. How can I make the payment?

    We accept payments through credit card, wire transfer, PayPal, and checks (within USA).

  14. Why should I choose Flatworld Solutions to outsource artwork services?

    Partnering with Flatworld Solutions comes with a range of benefits:

    • Talented pool of experienced graphic designers
    • Customized solutions for every client
    • Competitive prices with quick turnaround time
    • Increased efficiency and productivity

Hope these answers were able to clear most of your doubts. If any of your questions are unanswered or not satisfactorily answered, feel free to get in touch with us.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000