Flatworld Solutions' Exceptional Real Estate Image Processing Services Helped a Client Reduce TAT

The Client

The client has a sterling reputation as a real estate photo editing company. They are into property image photography, virtual tour, floor plan creation, and matter port.

The Requirement

The client had an expansive customer base. Given the volume of daily shoots, it was challenging to do in-house image editing. The client needed a reliable business partner to take over this voluminous task and deliver quality outcomes with a quick TAT. The scope of the project would include -

• HDR image processing
• 360 Panorama Stitching and Virtual tours
• 2D Floor plan conversions
• Video editing

The Challenges

The client had to deal with overwhelming volumes of daily shoots. It slowed them down and was eating into their turnaround time. Their clients were not impressed with the delivery timelines. Before contacting us, the client had worked with freelancers but found them unreliable in handling daily volumes in the long term. And onboarding full-time editors and monthly software subscriptions was not financially feasible.

Business Implications of The Challenges Faced by the Client

• In-housing both shoots and edits left the client unfocused
• There were unprecedented delays in timelines
• The client was starting to lose business
• The revenue took a hit; no scope for reference business
• Cost-effective solutions were out of the question
• From offering multiple services to HDR image outputs only

Our Solution

From the very inception of the project, we understood what the client's problem was. They had to focus on too many chores internally; it swayed them away from business development and revenue generation. We promised the client international quality edits at cost-effective rates and quick turnarounds. It helped the client free up their precious time to focus on core business functions.

Our Approach

We were hell-bent on helping the client reduce post-production costs. For 100-150 HDR image outputs, we had agreed to a 12-hour TAT. We reduced this between 8 to 10 hours as the project progressed. We were extra careful while sending the files back to the client to ensure error-free results.

Software/Technologies We Used

• Adobe Photoshop for HDR image editing
• Matterport for 3D floor plan conversions
• 3D Vista for virtual tool creation
• PTGui for panorama image stitching
• Adobe Lightroom for still images
• Adobe Premier Pro

Compliance Methodologies We Followed

ISO 9001:2015 Quality Management System, ISO/IEC 27001:2022 Information Security Management System.

The Final Outcome

The project was a huge success. As a result of our services, the client could uphold their promises to their clients. With time, the client accrued more business and considered bringing in the services they had dropped earlier. We also helped the client cut costs on infrastructure and software.

• From 15 properties in the first week, we went on to deliver 40+ properties from the second week onwards
• From 90% of client satisfaction in the initial stage, our experts could ensure 95% CSAT from the second week
• The TAT went down from 12-18 hours to less than 12 hours during the project
• From roughly two real estate property, we went on to do 10/day, week two onwards

Outsource Real Estate Image Post-Processing Services to Flatworld Solutions

As an ISO 9001:2015 certified company with 20 years of experience, Flatworld Solutions has successfully provided real estate image editing and image post-processing service to numerous real estate agencies, advertisers, and real estate photographers. We help clients cut costs by up to 60% and ensure rapid scalability within days of signing the contract. Contact us now to benefit from our round-the-clock services to clients across the USA and Europe.